Facebook Messenger app down or problems

The Facebook Messenger app can be found on iTunes, Google play, the Chrome Web Store, and other stores for mobile devices. If the Facebook Messenger app is not working, then this can range from servers going down for all platforms, or problems local to just one operating system.

Facebook Messenger problems

While the developers explain they aim to update the Facebook Messenger app every couple of weeks, this then leads to a lot of debate around what bugs should get fixed with the next Android, iPhone, or other platforms update.

Common issues include chat messages not being delivered, Facebook app keeps closing, not sending or receiving, Facebook app crashing, connection not working to server, and this can also be when Facebook Messenger is down for maintenance.

What Facebook Messenger problems do you have on Thursday October 29, 2020? The latest status update will be left below with scheduled maintenance information when it arrives. Leave your feedback if the application is down today, or you have other issues.

  • wordsvoices

    I’m told I need to “get” messenger all of a sudden and the link won’t connect.

  • Amber Nicole McLain

    Messenger is all of a sudden not working on my MacBook since it updated, it opens to a white box and that’s it

  • John Eldridge Rebeche

    Video calls are on horizontal even the auto rotate is off

  • Amy Young

    I can’t tag my friends in group chat, it only seems to be issues for iPhone users, please please please get this fixed ASAP!

  • David Sarmiento

    My messenger app keeps crashing every time I make a call and every time someone calls me. I’ve done everything I know of: I’ve cleared my cache, restarted my phone and even reinstalled messenger. Nothing changed, it still keeps crashing whenever I make or am given a call.

  • Sandy

    Today I received a re-hashed notification of a 2 year-old conversation that was already read by both parties. Done & dusted 2 years ago! THEN I later received a notification for a NEW chat that was nearly 1 MONTH OLD from a new contact! This meant I missed out on a sale. Thanks not FB! This was on my phone app. Logged into the desktop version to see how or why I could possibly have missed this and it was not showing up anywhere in the desktop version. Not until I replied via phone did it show up on desktop. Checked with friends and turns out I’m not the only one with the issue. I’ve not updated phone so that’s not the issue but I DO understand FB was mucking around with messenger in September. FB has been making some really bad changes lately – are they rewarding work with peanuts and getting what they pay for? Either way, something is broken big time at FB.

  • Simone

    I am unable to see the active status when a friend is online or when they were last active on Facebook and/or FB Messenger?

  • Krista

    I am having the same issue! I have reported it several times and tried all kinds of google searches but no help. I’m getting pissed.

  • Marya De Pinto

    Is messenger aware of this problem anyway?

  • Marya De Pinto

    The active status is still gone. When will this be solved? I am experiencing troubles for days now. Is there a way to contact a helpdesk?

    • Simonr

      I have the same issue for two weeks. It looks like when they did the update they have turned everybody active to of in the Facebook settings. If you turn it back on you will show active, but everybody has to do for it to work again like before.
      I’ve reported it 9 times and no response. If appears this is the way it is now really annoying. As you don’t know if anybody is free to message

    • Lesley Malin

      I’m having the same issue

  • darkenedrose3

    I am still having this issue, but I have an Android. It’s really fricken annoying… sometimes it doesn’t show people active when they are… I know because it happened with a friend that I was literally right next to.

  • Addison Miller

    Still having this issue. No matter how many times I deleted app or reset my phone. I really am getting sick of this not working.

  • Windy McCorry

    Every time I bring my messenger up on my Chromebook, it’s up for maybe 5 seconds and closes out/crashes? Anyone else having this problem? It’s been happening ALL DAY!!!

  • Serina Naval

    My messenger app automatically closes itself every single time I open the app. I’ve tried soft resetting my phone, deleting old files and apps, uninstalled and reinstalled the messenger app, updated my iOS, and the app still crashes.

    • Windy McCorry

      Just wondering if you every resolved your issue with the FB messenger? I’ve been having the same EXACT problem with mine all day and have been looking for some answers…

  • Nikki

    Messenger began to crash on August 7th. August 8th Facebook began to crash. Can’t send videos in messenger over 26 seconds long. Can’t type a message because it closes too quickly. Messenger crashes constantly. I have an LG Stylo 5.

  • Deedria Shaw Kark

    I Messenger will not open it was working the other day and then I had the update that says you have to have fingerprint or face recognition and now it will not open I do not know what to do

  • Kim D.

    8/5 messenger app working earlier today on my iPad Pro iPadOS which is up to date. Tonight it doesn’t stay open. I hit app widget the screen goes black then the app closes. Any ideas.

  • Janlcan2@gmail.com

    Two friends who have Apple have same issue. Had to deactivate Facebook, create new one and new Messenger to fix problem as of 7/5/20. All their friends are missing and search doesn’t work. Looks like this is happening with Mac only.

  • Connie Redman

    Cannot get into my Facebook account at all. When I go to log-in cannot respond to message my page comes up, but I cannot navigate around the page. Cannot open messages that came in. Cannot respond to the message showing on my screen. Cannot go to my home page. This has been going on since 29 Jun 2020. I used to get messages on my e-mail showing that I had a message on Facebook – not anymore!! This sucks!

  • Obee Baniago

    OMG!!! Same thing happened and it FREAKS me out!!! Was it a glitch? Did it happen to you again?

  • Gerrene

    I updated Messenger and not I can’t see or reply to any conversation from Marketplace. It show me there is a message but know way to access it unless I go into Marketplace find the item again and check on conversation. What happened?

  • Sarah Steel

    Messenger wont let me share/forward images or videos.. keeps crashing all the time. Any suggestions, been doing this a few days now. Thanks.

  • Tanna Trogstad

    5/17/20: Messenger will not open, automatically crashes before opening. I’ve powered off, cleared caches. Suggestions?

  • Roku

    Messenger won’t let me send pictures from my phone and I don’t know whats happening…

  • Julie Luner

    Today April 25th,2020 I was able to send a message on messenger this morning and it went through then when I tried to send another it would not go through and the red exclamation mark comes up, and when clicking on message that didn’t go through it says couldn’t send. With the same fbook friend when I messaged her in the “secret” chat it worked. Also tried a phone call through messenger with her and that worked too but If anyone sends me a message now since I can’t reply as it will not go through. I am using iPhone 10x or iPhone X however some refer to it both ways. This is the first time this has happened to me. I’ve tried deleting the app and adding it again , doing the update on my phone , and rebooting phone but none of those things helped to have it work. That sums it up

    • Sydney Baldwin

      I’m having the same problem! Any answers?

      • Julie Luner

        I’m not sure how to answer that I got it working again but it was as of late last night. I did end up googling more and I deactivated and reactivated my Facebook but I was unable to figure out how to deactivate and reactivate messenger due to the instructions not being “comparable” with the options I clicked. So maybe if I had deactivated and reactivated both it may have helped. I went to settings and removed and click forget this network and then added both again , of course make sure you know the wifi code to re enter to add the wifi if you are using wifi for fbook. I did this on my iPhonex it seemed to be helping then it wasn’t. Eventually about 2 hours after that it was working again , no issues now. Sorry I can’t help more but maybe some of this would work for you , could also try what I did, which likely you may gefe already but I did try the reboot phone, did the software update and removed and added the messenger app back. If there was an update there for messenger I would have done that too, but no update for fbook messenger yet. Those last things didn’t seem to work but stuff you can try, otherwise can send the report to fbook, I’m not sure ever worked maybe just time passed and it worked again. Hope this helps a bit and that something will fix it. Their is the option of not sure how to say it a reset if your phone but can lose a lot if data that way. Personally I wasn’t going to try that so definitely not advising was just something I saw on googling as a last resort. I wouldn’t have done it and could not say if it will help and likely cause you a headache unless you have everything backed up. Not recommending it but was like u said last resort thing I saw during googling. Not sure how long you’ve had the issue, hope it’s resolved soon for you!

  • Mine is gone white for the last 2 days on IPhone but not on the Ippad

  • Brent

    Notification sound and video not working

  • Stephen Shablak

    messenger opens up with just a blank white screen on messenges sent to me, adds and spam open right up. I can’t see my mail etc messages from friends, please help

  • Pauline Wallis

    Cannot send/reply on messenger for the last 3 days

  • Cristina Moody

    The active status is not updating for some of my contacts but for others it seems fine.. for example someone is typing a message to me but it still says “active 4 hours ago” even though they are clearly active at the moment.. SO annoying…Anyone know a fix? I’ve tried deleting and reinstalling. Oddly, when I delete and reinstall, I get the OLD version of messenger downloaded. Then if I turn off and back on my phone it’s the new versions. I wish I could report this to them.

  • krystal myers

    keeps popping up at top “we have lost connection to the server. messenger needs to restart.” then when you click the restart it closes comes back up and the message pops up again.

  • Claude Masson

    Problems since March 3 2020 On iPad and iPhone
    1) Can not just mask conversations anymore.
    Only Delete is available.
    2) No more Emoticons available from writing in the text box.
    3) Can not delete for everyone (before it was read) text or pics sent. Only can delete for me

    IF I delete the app and reinstall it, the problems are cleared, but come back a few minutes later.

    Bugs on Messenger

  • Emma Claridge

    My messenger suddenly won’t send picture or video messages. Yet was this morning. I’m on an iPhone and everything is upto date What could be the issue?

  • Andrew James Stevenson

    28 feb 2020 update on ipad has totally jammed,cannot download update or delete and reload just stuck.

  • Stacey Harrington

    Mine seems to have a large delay in message alerts like sent/received/read etc.

    I’m just getting a blue circle for a super long time. It’s not my internet connection as my sons works fine. Seems to be since the last update.

  • Wylee

    It doesn’t do showers of moons or snowflakes or balloons anymore .
    I used that feature all the time !!
    And I can’t tell when my person is in the conversation or if they’re out on Facebook. No more bubble in the top right corner . Very frustrating

  • Marius Leitdorf

    won’t open on my iphone. it starts up and then just closes again.

  • Candi Peters

    disappeared on my facebook

  • Audrey Cunningham

    I can’t make posts or comment but I can react to posts. I haven’t received any notifications that I’ve been reported. I keep attempting to make “testing” posts but keep coming up with “You have been temporarily blocked from performing this action.” I keep reporting this to facebook but no one is getting back to me. I’ve already posted a question about this in the community help section last night and I’ve gotten no response. As of this morning there is a wave of people reporting the same thing in the community help section. I’m so frustrated.

  • xploremore2

    Newest Android update…..Messenger works when I open App but doesn’t notify me or pop up head otherwise. I’ve un and re installed…no help.

  • xploremore2

    Messenger isn’t working right on my Samsung Note 8 since Sept 28, 2019 update

  • Chad Fleming

    I noticed alot of old messages that have previously been sent are now missing or not there at all.

  • Ann Dunklee

    Husband is not able to login after uninstall/reinstall, before that he was unable to send messages on messenger since update installed – this is across several phones, ever since the update. This same issue is also happening with a friend of mine. Thankfully auto-updates are turned off on my phone. Hoping this is resolved soon!

  • Linda McFarland

    FB is loading very slowly and crashes on occasion. Every time I watch a video or leave a comment there is a huge lag time before I can hit the like tab or at times, even scroll. It is not my computer, I checked everything. It is FB.

  • NgTurbo

    Facebook Messenger is down! Looks like a serious issue that is affecting logins worldwide. Anyone else having problems today?

    • Debbie Payne

      and in uk

  • Ashley Nicole

    I can’t send any messages.

  • Sorin Acela

    The mini-windows of the messenger do not react at all. If you want to close them they open instantly. If you want to open a new one is closes instantly.Don’t worry, Facebook itself will die one day just like myspace, hi5 etc

  • Debbie Cartwright

    My messenger isn’t working on my android device since the update this week! It was working perfectly before. Now it closes immediately and stops working. I get a pop up telling me it has stopped as soon as I try opening it. I had to download messenger lite!

  • Joanne Pickett Medd

    Having troubles with one friend. He isn’t blocked or anything. I can see him sending messages to me, but he can’t see my messages I send. Although it shows he has received them.

  • Iris Hanger

    Latest update of messengwr is not working both on my android and ios phone. Why was that?

  • Paul Johnston

    the ability to archive a message on FB messenger has disappeared after i updated an hour ago. . WTF is happening . Samsung S9 Android.

  • Truth

    Facebook has become fat, bloated and controlling and I have to say it sucks. They started banning people temporary or permanently and now Facebook doesn’t work at all. I’m 35 and noticed that no social media stays #1 forever. Facebook has become garbage and surprised it has happen this quickly. I bet this was done on purpose to show us SHEEP they have the power.

  • Daniel Abbott

    It’s down right now Im Pissed. Now I will drink myself to sleep,

    • Truth

      I’m pi$$ed too!!!!!!!!! I wanted to tell the world this morning that I had a BACON&EGG sandwich.

  • Brenda H. Nelson

    I keep getting doubled messages on screen. I sometimes can delete one. But then then both disappear after a short while.

  • BennyS

    I can not see the new look on one of my accounts, but on the other, i can, what can i do? I reinstalled it checked for updates, cleaned memory, but still nothing.

  • Ben

    Ever since Messenger updated I have been experiencing pop up ads at random that take over whatever im doing until the ad runs out and I have no idea why this is happening and I would love it to stop.

    Ive unistalled and re installed ..still happened
    Ive forced stopped app. Still happens
    Restart phone .Still happens
    Done ad settings in messenger and still happened .

    Please help .

  • Mike D

    Anyone else having this problem. Sometimes my friends show they haven’t been active for hours yet I just finished chatting with them on messenger. Also my girlfriend the other night thought I was active at 1am EST when I was asleep…sent me a message asking if I was having problems sleeping..so when I woke up and saw her message…I was like WTF…I was sleeping babe.

  • Carol Collins

    Active tab now shows everyone I have ever talked to on FB through buy and sell sites… absolutely everyone!!! and on the home page if a friend is active, there is no green dot!!!???

  • Allan Rooms

    the Sept 2018 Messenger update on iPhone seems to have removed the Someone is Typing dots, is this planned or an oversight – anyone know 🙂

  • Josh Dixon

    It doesn’t show my friend is active help me

  • Kellie Sisson Snider

    Notifications on Android Facebook app aren’t showing up when I click the bell icon. But when I open marketplace using the shop icon my FB notifications show up there. But if I click on the notifications under marketplace it just opens random marketplace listings.

    I can’t respond to notifications or use marketplace from my phone.

  • Guillaume Schutz

    i can’t chat and video call at same time, usually when i chat i can see the video in the corner but now it don’t do it anymore and same for my friend. Hope it will be fix soon.

  • iman tarroja

    All messages from People/Groups are gone. Getting error message “Couldn’t load messages”. When trying to PM people, the latest message appears on the top instead of the bottom. And on the history, there is a red exclamation point as if there was an error…… please fix it ASAP, I use it for my work.

  • Hanzo Hasashi

    First I cant send messages and pictures, then my chats got erased.

  • Luke Kristian Roebig

    My messages stay in the “sent” status for an hour sometimes. Sometimes it stays as “sent” until they open the conversation then they go straight to read. They are not getting “Delivered”. Until yesterday it would say “Sent” and about 1-10 seconds later it would show the “delivered status”..

  • Lee

    Unable to switch availability on/off for a few days now!

  • Alekseyevich Gargarin

    Mozilla Firefox advises me that the Certificate for Facebook has not been configured properly and won’t let me in, this is for the last 15 hours, will Facebook sort this out immediately, please!!!!!

  • TerrorOfDeath

    Can’t open any links shared by friends and can’t open activity log, it just kept refreshing and crashing.

  • Countryside Tackle

    Can’t see any images of any kind.

  • Mrs. Hernandez

    Not able to make myself unavailable. Th Ere is no ition on the bottom it was replaced by picture of two people

  • Sherry Roberts-Hatmaker

    Messenger comes on then flashes off in a second can’t read any messages or reply to any

  • Tina Martel

    Messenger down. Loads but disappears in seconds. Sept 22

  • Sabrina

    Messenger crashes when trying to view Messages. This started on 09/09/2017 and has not been resolved, Already uninstalled the app and reset my phone

  • Amanda

    The active list shows but the recently active list doesn’t show and time stamp is gone. That used to be a big help by not having to check each individual separately before texting so they don’t get disturbed while sleeping. How do I get it back?

    • Choco Turgo

      what happened to this now?

  • Samantha Dantis

    Can send photos but cant view them suddenly just now. All I get is “use data to view all” but when I click it, nothing happens. I can view the photos thru browser. I’ve tried uninstalling and installing, logging out, restarting my phone.

  • Joachim Bonagua

    I cannot see any of my messages. I cannot receive messages as well

  • Sergi

    Facebook app crashing in Romania

  • Debbie

    I keep getting the message ‘Facebook has stopped’, happens several times. Any help please?

  • Nicole M. Raposo

    I see my friend’s fb messages on fb messenger but she cant see me or my messages

  • Margie

    My facebook messenger won’t open on my LGG4. I’ve tried uninstall and reinstalling it but it won’t open.

  • Sam Lucy

    I can’t retrieve messages on iPad either. Any solutions?

  • Sam Lucy

    Can’t retrieve incoming messages on iPad. Are there any bugs on the app?

  • Sam Lucy

    I can’t receive messages on iPad. It’s been a while

  • Lou

    Cannot send or receive messages, can however see as people go off and online. Not working on phone, iPod or laptop. On laptop it says I have no messages with anyone, on iPod it cannot load messages and on phone it just won’t send or receive anything. I have sent messages to friends that they have received and replied to but my messenger says nothing has delivered or been replied to, much less read. has been like t

  • Alan Ng

    Editor update: Facebook Messenger is having problems on May 17. Happening for anyone else right now?

    • Lou

      Yes, is happening to me but not my friends

  • Cannot access fab or messenger on iPad but working on laptop

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