Candy Crush problems or server down

Candy Crush problems range from no Internet connection being found due to various reasons, the Candy Crush server going down for everyone globally, or game glitches like freezing in the reward chamber, as we have seen perviously. When the servers crash then other parts of the game might be down, like the store being unavailable in such times.

There’s various versions of the game that have received a release over time, such as the original Saga, and the newer soda build. You can find this game on a number of platforms that include Tizen, Windows 10 and Phone, Fire OS, Android, and iOS devices.

Candy-Crush-soda-status

Is the Candy Crush server down on Tuesday October 17, 2017? With tens of millions of players on Facebook alone, it’s clear any worldwide outage will be felt on multiple platforms and by millions. If there’s a major outage, planned maintenance, or any other problems then our editors will update you below along with the Product Reviews community. Detail your platform and issues experienced below as well.

  • Kristie Downs

    candy crush will not connect to facebook on Kindle

  • Terrie Jo Smith-Miller

    All my boosters have dissapeared. I had 100 candy balls, 60 package boosters (stripe, solid candy), over 100 fish & 50 check marks, etc. All on my cell phone.

  • Christina J Bortnyk Cox

    Can not connect to fb on my j3 eclupse smartphone. It says i do not have access to the kigdom, but my samsung tablet is fine. I can play cc on my phone, just can not send lives or get lives from other friends.

  • Linda Stjohn

    ALL I AM GETTING IS A BLACK SCREEN ON BOTH SAGA AND SODA

  • grandmateri

    Striped candy contest came up for me yesterday. Today it has already disappeared. This is three times in a row but quite possibly the 9th or 10th time that Dexter’s Delight striped candy contest has disappeared before the time is up. There should be probably 50 hours left in this contest. King support gives me stock solutions that do not work or reminds me that games time out. This is getting to be ridiculous

  • Rachel Czekajlo

    Won’t allow me to move on from level 2060 on my phone. Stuck here. Keeps making me go back to 2060.

  • Shannon

    Candy Crush Saga crashed 2x in less than 5 minutes. I got the white screen of death with the exclamation point on it. I’ve been having a lot of issues with Supercity as well. They both keep crashing. Everything on my end is up to date. I have plenty of memory, so I don’t know what’s going on, but it’s annoying.

  • Gill Fields

    What’s happened to Candy Crush – it was fine this morning – now looks like a replacement “cheaper” version from the graphics :-(

  • Stephanie Ryan Prevost

    Having same issues here. We have 3 players in the house all with the same issue for about 3 weeks now

  • Rebecca Davis Grint

    Candy crush frozen on 6/16/2017

  • Edgard Ade

    It’s Been 3 weeks now and the app won’t open.
    Goes back to iPhone homescreen after loading a few seconds.
    What’s going on ???

    • Stephanie Ryan Prevost

      We have the same problem here. We have three candy crush players in the house and all the same problem and its been going on for about three weeks now too I’m angry !!

  • Jada

    Can not open “Candy Crush” since yesterday afternoon 2 Jume ’17
    The orange screen never says “loading”. Also same problem with “Farm Animals”
    Been playing these games on my iPad2 for a few years….never had this problem until now.
    What’s going on ??? Please fix this problem!!!

  • Having problems on android since yesterday for no clear reason.

  • Margo Arndt

    i was having trouble with my I Pad receiving my saved lived a few days ago but it was fixed this morning. Tonight when I tried to access my saved lives it again went directly back to the icon screen. Can you please fix this issue! Thanking you in advance!!

  • Lynn

    I also have this problem.

    • Bet Strickland

      I have this problem too. Do anyone know how to fix the issue

      • Margo Arndt

        I am having the same problem on my I Pad!

  • Ken Robinson

    Every time in the last 2 days that I have tried to turn on Candy Crush Saga on my iphone SE, it crashes within a few seconds after pressing the game icon. When I go to turn it on, I get the orange screen with a game tip on the bottom & it says it’s loading, but then it stops & goes back to my home screen. I have updated the phone software & rebooted the phone multiple times but nothing works. 5 seconds after pressing the icon, it crashes. My phone is NOT linked with my facebook acct on our laptop, as I am MUCH farther ahead on the phone app vs thru facebook; (level 487 on phone; 274 on laptop thru FB)and I don’t want to lose my progress. No available updates for the game itself, so I guess it’s either wait for an update or delete the app. Any other solutions? Thanks in advance!

  • Tommy

    The Twitter page has tweeted explaining they are looking into the problems, at least this confirms there’s an issue, but no update in the last 4 hours.

  • Tina Teague

    My candy crush keeps crashing. It will say loading and as soon as my level 451 pops up it goes right back to my home screen. Anyone else having this same problem?? Any suggestions??

  • Candy Crush and Candy Crush Soda constantly crashing and returning me to home page. Found the following workaround: turn off Bluetooth. Restart iPad or iPhone. If possible start game by accessing last played session (doubler click home button). Should get you going again. You may need to do us every few sessions.

    If this doesn’t work then try putting device in airplane mode and then launching.

    • Ken Robinson

      I just tried that Mojo, and after 2-3 attempts of opening the game I got it to work; finally! Let’s hope it stays fixed!

  • I try to play candy crush and it opens but when I go to play it goes straight to my home page

    • Home Email

      Same here and it’s been happening for weeks! I deleted and reloaded the app and it will let me play right from level 1 but when I sign in to get to my current level it crashes.

    • Pat

      Same problem. Frustrating.

  • Quin maryam

    I jas opened my candy crush saga n saw dat i need 567000hrs to get new lives ? how can i fix dis problem?

  • Glenn mok

    When is candy crush be resolve the problem of fb syncing and level progress.
    Why the blur circle is always show x red cross.

  • Kerry

    Just got a candy crush saga crash, it now keeps crashing are the servers today today?

  • Tony

    candy crush not working in 2015 october 15, there seems to be a lot of games with servers issue on Android right now.

  • Jess

    Had a few issues earlier, but able to play now finally.

  • Jamie

    Are the candy crush servers down, as I am not able to get a connection. Restarted my router, but still nothing in the UK.

  • Rob

    I’ve had a lot of crashing and freezing with Candy Crush on my Android Galaxy phone, I’m not sure if it’s Android or the game itself. Anyone else got issues with a Galaxy phone running Android?

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