Boom Beach server down

The Boom Beach game is backed by servers like many other mobile apps on Android and iPhone, so if these run into problems then you can expect login errors and issues getting connected. In some rare cases you might be unable to connect with the Boom Beach server in say the UK, although others in the United States can play online thanks to downtime in certain regions.

This title is a strategy video game for popular mobile platforms and created by well known Supercell. After a successful launch in Canada, the title went global and found players quickly climbing into the millions across multiple platforms.

boom-beach-server

Is the Boom Beach server down for you on Sunday September 20, 2020? If you are having problems on iOS or Android, share the platform and location within the comments below. Other players will also leave the current server status, which also reveals problems and where in the world they’re taking place today.

Official statements and planned Boom Beach server maintenance will be left below when we see updates ahead of downtime.

  • Bram Sebio-Brundage

    The app has been crashing a lot on my iPhone 6 especially today. Normally it doesn’t function if I have Spotify music or bluetooth on. However, now even with everything else off it’s stopped working.

  • Ryan Logan

    As soon as the game loads it crashes

  • Ryan Logan

    It crashes instantly

  • Paul

    My game wont load since I updated

  • Mugs

    Today (818) update wont work on my android phone…. Can’t get past “Waiting for download…”

  • James L Haney

    Live in Georgia, after update it loads then closes every time I open it, I’m using an iPhone 11 Pro, what’s going on

  • Abod Sharhan

    I have a problem login into the game. Every time i open the game a small box appears and it stays performing a maintenance. What should i do

  • Kelvin

    I have been trying to connect to boom beach for an hour now and it can’t connect even WiFi fast connection. What’s going on?

  • RobinD

    Issue logging in server down

    • DW

      From Ohio:
      As am I.

  • David Cole

    Game won’t load on iPad. Starts but shuts down about 3/4 of the way. Restarted reloaded… no deal.

  • Stephen Kusz

    Update will not install. So I uninstalled the game. Now it will not install, just sits in google play saying “waiting for download”. And yes, my device is compatible.

  • Tom Boyd

    Update today now won’t load

  • Chris

    Can’t load the game from my iPad only my iPhone, this needs sorting I have four accounts with this game

  • Kriss Standke

    Server error 1 after upgrade! Roll it back already! This is ludicrous don’t you test before you launch???

    • David Lodge

      Same here, happened after the update. Can’t play at all now

      • Chris Wilson

        anybody got in yet? pc access through google play is still giving same message – “not installed sucessfully – please uninstall and redownload” been doing this on and off since yesterday morning

  • David lapointe

    anybody having problems after new update. I am not able to load the game now on all my platforms after installing updates. tell me to uninstall and reinstall game. ive tried it on PC, android and iphone

    • Kriss Standke

      It seems you and I are in the same boat… I wish they would test things better!! I really want to scrap the game and get my life back, this may be the reason I needed!

  • Alik Malik

    server down from 5pm i’m using android

  • union894

    South Florida @ 8:21am bb has been down all morning.

  • Cristi

    Today Boom Beach is in Updating, but after that when i try to open de game, i’m getting this message ” Connection error unable to connect with the server. check your internet connection and try again. boom beach “.
    I have best connection on internet.
    The same year was just the same and I resumed the game from scratch.
    I do not know if it’s worth it playing in these conditions.
    My Location is Europe/Romania/Iasi. And I’m using a LG G2 tehephone.

  • Richard Stage

    Boom beach comes up with an update screen, click on update but will not load. Is this happening everywhere and when can we expect a fix.

  • Jason Blomstrom

    Been crashing for months….dosent appear they will ever do anything about it. No difference today as compared to the last few months. IOS in virginia

  • Kylee Hudson

    Continually loosing connection but still have full connection to internet frustrating when in the middle of a battle.
    Black screen at times when logging in. iPad 7 iOS 12.3.1. Australia

  • Jason Davis

    Same been happening all month for me, using a Stylo 4 G Florida USA

  • Abhinaba Ghosh

    In India Bangalore happening the same thing

  • Scott Watkins

    Black screen on start-up, then nothing but a black screen.

  • Bob Cross

    Android

  • Bob Cross

    Update wont load 3 trys wtf

  • Patty Mall

    Finally got Boom Beach to load on my IPhone, but it will not load on my husband’s phone which is the same model.
    Help!!!!

  • stuck on loading screen

  • Eddie T

    NJ
    Pixel 2 XL
    Game kept crashing, so I uninstalled and reinstalled. Now it flashes from supercell page to downloading content page, back and forth.
    No bueno

  • Dave Pearson

    Black Screen – IOS – ipad and iphone. Colorado Springs, Colorado.
    Both devices completely up-to-date with high-speed xfinity connectivity.
    WTH?

  • Kurt Sevick

    These server errors getting to be a royal pain in the ass. Also tried Clash of Clans with the same issues. Supercell needs to get their act together or they are going to start losing serious money.

  • SWAGERZ -Random Gaming

    new york queens on ipad mini 3 ios 11

  • Sunandan Lalka

    india

  • Sunandan Lalka

    i see message box before load of game.. saying performing maintenance

  • Brian Zeiler

    No Boom Beach in Wisconsin

  • Pmac7119

    I woke up to an update and I can’t open app. I’m on the iPhone in So. California.

  • Ted Smith

    Still no access to Clash of Clans or Boom Beach in Florida. Android OS. “Refreshing” update screen in Google Play is not possible. Deleted and reinstalled both games. This is horseshit.

  • Brandi Rinehart

    Can’t play boom beach

  • Fishl

    I notice EVERY football game on 1/4/18 apart from the big premier league game Arsenal v Stoke has been suspended from 14.10 pm and is still ongoing at the time I am writing this. There are lots of complaints online on forums regarding Betfair’s policies on sites technical difficulties. Many times, games get suspended from Kick off and stay suspended for long periods of time in many cases the whole game. When you complain about this the response you get is it’s a third party that supplies the live data on games and Betfair hide behind their T’s and C’s. You buy a pair of Nike trainers who subcontract the manufacture of their product to a third party and if there is a fault with their product you still get a refund.

    I am a trader and as I was trading out in the Gorodeya V Dnepr Mogilev Under 2.5 market the game goes into suspension and I can’t make trade happen and a goal is scored in 16th min. The game continues to be suspended and by half time the score is 2-1 and I have lost the bet. I don’t like to bet, I like to trade. This fault started on 4 min of game. I only stay in game for short periods and risk 40% of my bank. I have now lost that stake. This can be verified from my activity on my statement. I have winning trades also being held up.

    My councillor is on the gaming commission board and I am collating evidence to present to him in order to get the law changed AND stop exchanges hiding behind their Terms and Conditions making them responsible for the product they provide. In turn if it is the fault of a third party providing a service the third party should be held responsible by the company using their service and fined for any loss of revenue caused by technical faults. This will motivate the third party to run a more efficient service. It is hard enough to make a profit as it is without dealing with technical issues. The Gorodeya v Dnepr Mogilev game should be voided as all other games that were affected by this fault. Games are still suspended at 15:44. I am not very confident about risking funds trading on football games with Betfair.

    The last person I spoke to someone called Sarah who cut off as I was writing response. She asked my favourite team and DOB to confirm identity, apologised and thanked me for patience. Appreciation and apologies are meaningless and do not resolve the issue. The next advisor said his hands were tied. All Betfair does is hide behind the T’s and C’s. Mob boss Meyer Lansky who ran the gambling concerns for the Mafia said there is no need to run a crooked game as you can rely on people’s greed and the house always has the edge. If people are refunded and treated generously they will keep coming back and risking their hard-earned money on Betfair which Betfair will earn more commission on. Why does this ONLY happen with football? If like me you are disgusted with Betfair’s attitude to this sharp practice make as much noise as you can about it. Write to the gaming commission. If enough of us make a lot of noise regarding this issue maybe the gaming commission will look into it.

  • Danielle Aultman

    I have a samsung note 5. When I open my BB app it only opens to a black screen and nothing happens. It’s been doing this for the past few days. Maybe 1 or of every 6 tries it actually opens. I’ve uninstalled and reinstalled and it’s still doing the same thing.

  • K Karmakar

    I am using an Android phone and i am facing a weired problem. When the phone is connected to wifi the game is taking around 2 min to load whereas when i am using phone internet its loading pretty fast. Firsr i thought some issue with my home wifi but i tried different wifi network everywhere same issue. Even uninstalled and installed again but the issue exists.

  • Jon Richards

    Very aggravating. Update Available/OPEN/Update Available/…

  • ben spaulding

    Update open, update open, Update open, update open, Update open, update open, Update open, update open. In the states VT.

    • Grommit Jackson

      Boom Beach posted on Facebook if having problems updating, go to updates page and drag screen down to refresh. I tried this and it worked. 9 updates appeared including the one for Boom Beach so it’s working again. Hope this helps you!

  • Grommit Jackson

    Absolutely sick of this problem, every time there is an update I can’t get the programme to load. Normally and update on the games app sorts it but this time the App Store says I have the latest version of B.B. Think I will just stop plYing the game!

  • Bryan

    This is probably the 8th out of 10 updates i’ve done that does not work on the ipad… When are you guys going to get this right? Like usual the fix will show up within the next 24 hr.

  • Mike

    New revision not loading, old version not working either, Waxahachie TX

  • Carlos Pinto

    The same Problem here in Germany: Boom Beach forces me to update “Update is available” When I got to update in iOS, it says to “open” not update, indicating that the app has already updated. However, I didn’t initiate an update. There is no option to update again. When I select “open” it takes me back to Boom Beach, which says an update is available. This is caught in a loop that doesn’t allow other options. So i‘m trapped here.

  • Patty Mall

    I was able to update and open on my iPhone 6S Plus, but not on my iPad. Shows no update in the APP store and when I load Boom Beach, it says update, but will not go further. Keeps looping back. I am in AZ.

  • Jim Ristuccia

    Boom Beach forces me to update “Update is available” When I got to update in iOS, it says to “open” not update, indicating that the app has already updated. However, I didn’t initiate an update. There is no option to update again. When I select “open” it takes me back to Boom Beach, which says an update is available. This is caught in a loop that doesn’t allow other options.

  • Glenn_in_IL

    “There’s an update available!”

    App Store: “Open”

    Lather.

    Rinse.

    Repeat.

    Arrrrrgh!!!!!

    (Western suburbs of Chicago)

  • amber

    when i open game i get “update is available” and am directed to the app store for update but app store shows the game has already been updated. i go back to app and start the same circle. cant get game to load.

  • Doug Merson

    Black screen since downloading the new update on my Android March 27th 2018

  • Michael Dennis

    Not able to login and load. All other game apps are working on my iOS.

  • David Schneider

    Only the information page is displaying,with a reconnect button that doesn’t work.Rochester New York 5 am

  • James Tonini

    Can’t log onto Boom Beach app in Burbank Ca. IOS data is working fine, but still can’t load Boom Beach as of 1:05 AM Feb 20, 2018 I even deleted app, then downloaded app again still no luck!

  • Andre Nel

    Boom beach not loading, connection error. Data is working fine. SA.

  • Ken Leone

    Down in Boston MA android 7

  • Mootaz Mostafa

    down in Egypt,
    restarting

  • Darklander814

    Boom Beach is Down in Egypt. Apologies to my No Freeriders TF!!

  • Hassan Sharaky

    In Egypt Boom beach app keeps crashing

  • The is keep restarting in Egypt

  • The is keep restarting in EgyptThe is keep restarting in Egypt

  • The commander

    From upstate NY same problem that everyone else is having lost 30 victory points hope super cell is going to replace them plus all the resources I’ve lost

  • Kenneth Row

    Ever since the update I have had issues getting on. Then when I could either the screen was frozen. Or I would only be on for a couple minutes amd then error message. Iowa, United Staes.

  • dre7861

    Day #3 of continual crashing in PA. When is Supercell going to fix this or even address the problem? What compounds the issue of the crashes for me is that I’m getting killed, losing 5-6 islands a day, and having my island attacked 3-4 times a day. All my progress of the last months is gone. I count it a miracle if I can be on long enough to claim my resources before being booted off. My opinion of Supercell is sinking.

  • Louis Werner

    Coos county Oregon system keeps crashing android

  • harold

    crashes everytime after update last sunday, please fix

  • Wiseguy

    Same crash. Removed app turned off restore app data in adroid settings, restarted device, downloaded game, opened up reloaded my Google play game data app crashed on first attack. Running a note 8 version 7.1.1

  • alonso de jesus retamoso llama

    yes the same issue. i try to install the program like 10 times and the result is the same. what happen supercell? do you want us to leave the game?

  • Gibby DeGrog

    Same crashing issue since dec. 2017 update. Please fix this isht.

  • David Tannock

    I am in Northumberland uk

  • David Tannock

    Mine is same using Android mobile phone and it keeps crashing since new update

  • JEFFREY LYNN TUPPER

    Keeps crashing after update
    Please fix I have lost tons of my stuff now

  • Johnny

    Constantly crashes now…you’d think they’d get something like a simple update correct!
    HATE THIS UPDATE. TOTAL DISASTER!!!

  • Doug Grimes

    Has been crashing since the update. Takes 3 attempts to connect and then randomly in the middle of battles or just looking around the map the game crashes. They need to fix this asap or loyal players will stop playing due to crashes. I hate to start an op and then crash while attacking.

    • dre7861

      Because even when it crashes it is still deducting attack costs. Not fair. Also not fair is my home base and islands are still being attacked left and right. All the progress I made is gone. Thanks Supercell. Thinking of dropping the game.

  • TIYO COLEMAN

    The game keeps on crashing

  • TIYO COLEMAN

    It still crashes

  • Papa

    Boom beach app keeps crashing

  • Papa

    Samsung s8 plus (android), Southeast Michigan

  • Frank Schiavone

    Still crashing. Same issue since this morning. I’ve done all the typical maintenance on the phone – clean cache, close apps etc. Please fix.

  • Mike P.

    Game was working fine on multiple devices (both Android).
    Installed the Xmas update on 12/18/17. Now, the game either won’t load at all, or it will load, and then crash as soon as I try to collect resources, or scout a base on the map.
    I tried restarting both devices. no effect.
    I tried uninstalling the game, then reinstalling. no effect.
    I hope they come up with a fix soon. If I miss more than 1 or 2 Operations, and I’ll be kicked from the team.
    We usually do 4 or 5 Ops a week.
    Seattle, WA.

  • Stuart Pid

    Game constantly crashes on load, and in the rare instance I can get past the load screen it crashes as soon as I try to make an attack it crashes. I play from the Chicago, IL USA area. Please fix as soon as possible.

  • dre7861

    Boom Beach keeps freezing, going black or just vanishing after a few seconds play. It is especially bad on the map page and when attacking another island. In Pennsylvania, US.

    Downloaded the update for Clash of Clans today as well and it doesn’t have any problems.

  • Mijo George

    While loading the game it crashes…..it started after dis blady update….nd while attcking also…it crashes….nd loose the troops wat is dis supercell…..guys pls resolve dis issue as soon as possible….I m from India….I think I m not the only guy having dis issue

  • Ed

    Doing the login loop on my iPad mini 2

  • Unsure

    DOES ANYONE KNOW WHEN SUPER CELL ESTIMATES WHEN THIS ISSUE WILL BE FIXED? NOT SURE IF THE ISSUE IS WITH THEIR SERVERS, BUT CONSIDERING IT DIDN’T START UNTIL THIS UPDATE, I CAN SAFELY BELIEVE IT HAS SOMETHING TO DO WITH THAT.

  • Ricky Phillips

    Did the update now can’t play longer than 30 seconds please fix Texas servers

  • neil chisholm

    spent a small fortune on this game
    did the update and presto game keeps crashing
    come on super cell lift your game

  • facepalm

    damn..its keep crashing all the time..please refund our gold..

  • Ae Yundt

    Keeps crashing after about a minute of being loaded since the xmas update today. 12-18-17 I’m in Wisconsin USA

  • SadFaceHappy

    I’m out.
    F this pos game

  • Yuvi

    On android platform and ver 33.110.1. After upgrade for the christmas, it keeps on crashing after few secs and during attack. So unstable now. Wait for next patch release.

  • Slowpoke 1+1

    Same as below lost a ton of gold, compensation?
    Ontario Canada

  • BeaSaint

    Keeps crashing after Christmas update!

  • Kameo Lee

    On android platform and ver 33.110.1. After upgrade for the christmas, it keeps on crashing after few secs and during attack. So unstable now. Wait for next patch release.

  • moterhead

    O.M.G!!!! Just noticed how much gold has been wasted retraining troops after crash while battling. Now I do not have enough to fill my landing craft!!!

  • Phillip Eisenman

    Keeps crashing due to recent update it’ll load them crash, I’ll get ready to attack and it will crash, I’m freaking out with boom beach withdrawals plz help me…W-S, Nc

  • Christian J Gallant

    Cannot load, update keeps coming up, when I click it goes back to update.

  • Steve

    AHHH CRASHING EVERY TIME I ATTACK!!!! Already lost 10 tanks now twice… Beaching from Chi-Town, Illinois

  • Frasse

    My boombeach crashes all THE time! I live in Sweden!

  • B Boy

    Crashing in Vancouver Canada

  • B Boy

    I can playthe game for a bit than it crashes. Seems to crash about 10 secs after I attack.

  • Brian Rogers

    Keeps crashing in Lenoir, NC. Open long enough for me to attack, then crashes. Keep losing troops and gold. FRUSTRATING!

  • Mark Tilley

    update on load page but can’t do anything iPhone 7 (uk) southampton

  • Del Windham

    Keeps crashing in Baton Rouge Louisiana after update. Cost me many rewards

  • Vaughan Evans

    Can’t update here in the UK – just sticks in an Update game loop!

  • toulermt

    Crashes after update, 12-18 lose troops and gold when app fails during attack. Grrr
    Cranky in Montana

  • won’t update on the IPad – says connection lost and just keeps giving me good news about the avail update – Atlanta, GA area

  • Lynn

    App keeps crashing after update, android singapore

  • John Cunningham

    Crashes after loading since the update. Sydney Australia

  • moterhead

    U.S. San Francisco Bay area… Crashed again and again after the update

    • Unsure

      Same here in NC, USA

  • Kevin Marshall

    Won’t update and load

  • boom beaches

    Installed update and it works for a second maybe.. Then shuts down or doesnt respond i had a second to attack before shutting down and after buying proto troop no prototroop upgrade was applied
    Texas U.S. here

  • Craig Gopro

    App Store says “open” not update…. open game and it says update is available and sends me to App Store, Dec 18, Australia

    • Joe

      Same problem uk

      • Christopher Day

        Same problem in Los Angeles, CA USA. iPhone S

        • Robert Glendinning

          Same problem in Myrtle Beach, SC. iPhone 7.

        • birch_bark

          Same problem Tampa area

        • Unsure

          Same in NC

  • mushi master

    me and my team mates got server error today while attacking op operation…that cost us…im from maharashtra, INDIA..please resolve this problem..!!!

  • peter caldwell

    Just says boom beach has stopped working on my android phone yet i also have a island on my iPad that seems to work as norm! Anybody got the answers please

  • Deng

    06 December 2017. Cannot load the game

  • Adam

    Boom Beach says app stopped for the last two days Dec 4 ,5 …. Please fix I don’t want
    To lose my game ..

  • Adam

    I haven’t been able to log on to boom Beach for two days.. Dec.4 and Dec 5 ..
    It says app stopped . Please don’t want to lose everything …. In Brockton, Ma

  • Michael Hand

    Womy even open app uk

  • CRAZYBEARNORTH48

    Nov 25 2017 can’t log in .Canada

  • Vic Lopez

    iOS
    Won’t load.
    20 NOV 17

  • Karen Amaral

    Game won’t load.
    Sometimes, don’t even get load screen…black screen only.
    14 Nov thru today, 18 nov.
    Anyone have answers??

  • Squirrel 2017

    Have not been able to start Boom Beach, on Android, since Sunday. No loading screen: just momentary black screen, then back to ‘Home Screen’.

    Have tried without and with a VPN to UK, US, HK…..always same.

    • Bengt-Olof Westin

      I have the exact same problem. What is causing it and how to solve it??

  • Dave Drazek

    BB login error since Nov 10th. Wisconsin, USA. Samsung Galaxy S6

  • Charmaine Fenske

    I haven’t been able to play for about a week. I’m using it on an S5.

  • Jim Johnson

    Haven’t been able to run boom beach right before update before the turtle event. Running samsung galaxy 7. what’s the issue?

  • BOOM BEACH QUEEN

    WHAT WRONG WITH BOOM BEACH???? IS THERE A MAINTENANCE BREAK??

  • Bill Lange

    Android load problem. When is it planned to be fixed?

  • Laila Muthia

    The Apps says that I need to update the game, but after I go to Google Play Store I still can’t update the game.. Already press the update button, but nothing happens..

  • terry stahl

    Will not load since Saturday night 10 pm

  • Edward Dahlheimer

    Boom beach has not loaded for about three days now.

  • Steven Canning

    Boom just won’t load Oct. 25 17

  • James Edmonson

    I go and update in Google Play Store and now it says my device is not compatible and Google Play Store can’t even find the app. No help from Supercell customer support.

  • JVen

    Game will not load. I get an error saying: “Login Failed. Please try again later.” This happens on iphone and ipad. Everything is the latest update.

  • Alex Drea

    Says “unfortunately boom beach has stopped working” 18 Oct 17

  • Gazza

    So what’s the answer ?
    I can’t update because of this Loop. Maybe I should just wait until the problem has been sorted out instead of reinstalling.

  • Art Nepute

    Says update is available but the App Store shows it’s current and loops you back to the telling you to update

  • diddystl314

    says not compatible with my device, samsung galaxy s8. same as everyone else “update loop” but my coworker has a s8 plus, and his is fine. im on verizon, he is on sprint, not sure if that matters(it shouldn’t)

  • Flex

    So, is Boom Beach gone? Been playing for years. Guess I gotta switch to that farm game!

  • Kevin

    Cincinnati OH…..cannot update and my base has been maxed

  • Kevin

    Yeah….cincinnati…..will not update and my base is maxed out….

  • Joe Howard

    My Galaxy Edge says the update is not compatible with device…wont update…wont open….i hope this gets fixed soon…been playing this game for years

  • Rob Boyd

    Update states that my device is incompatible with the update. Freaky!

  • Hank of Seekonk

    Down on October 16. Massachusetts, USA.

  • Hank of Seekonk

    Seekonk. No access on October 16.

  • Bill

    Is anyone still experiencing this problem?

  • Paul Hodgkinson

    Can’t load can’t update (no update} so can’t play, AGAIN

  • Nick

    Ditto… told to update and no update available.

  • Bill

    Are people still having this problem?

  • Domo

    Same problem in toronto no update for iOS 11.0.3

  • S as in Shoumik

    Game says to update but no update is available, so it’s stuck in the loop.
    India

  • Hibsey

    Same here in the U.K. iPhone since iOS update won’t open

  • Hibsey

    Same here in the U.K. iPhone since apple update iOS although my iPad pre update has taken the BB update

  • Suzanne Parrigan

    Same problem here… frustrating!

  • Dave Druten

    Says update available, but won’t open – update available keeps looping.

  • Forster Ruhl

    Same Problem. Looping between update and open. Reboot didn’t help I’m afraid to delete and reinstall for fear of losing all my data What to do !

  • M. Williams

    Update available…no update in app store…ios 11.0.3

  • Mi

    Game indicates there is a new update version but none apparent in the App Store…will not open

  • Alison Barlow

    Game says to update but no update available so can’t play it

  • Mike Arch

    Game won’t load after update a couple of days ago. Will we ever get Boom Beach back in Canada?

  • Grommit Jackson

    There was a short Maintenance break and now sorted, everything working ok.

  • Grommit Jackson

    Server error 3 when trying to attack imitation game lev 1

  • Maartenpereboom

    Netherlands Server error 3 when trying to attack Lt. Hammerman

  • Me

    Server error 3 for imitation game. Melbourne Aus

  • Rashesh Amit Dave Rashesh amit

    Server Error 3. Can’t attack imitation stage.

  • P-O

    Sweden Server error 3 when trying to attack Lt. Hammerman

  • Koh Soon Cheng

    Server errors 3 Malaysia

  • Thanusha

    Server error 3 – Malaysia

  • Steve

    Server error 3 – townsville, australia

  • Al Mac

    Server error 3 all morning – Sydney Australia.

  • Per Sundberg

    Update still looping! Almost 2 days now… 🙁
    Location Sweden

  • Lanny Montero

    24 + hours and still looping. Located Portland, Oregon

    • Per Sundberg

      Last update looping!!
      Almost 2 days now! 🙁
      Located in Sweden

  • Rune Bach

    Won’t log on. Has been going on for 20 hours now in Denmark

  • zac

    Solution: Had this problem and found this solution on BB’s FB page. Problem seems to be with iOS and the App Store update refreshing. Goto the App store update page and pull the page and hold (refreshes). You should then see the BB as “update”. This worked for me.

  • Zac

    Had this problem and found this solution on BB’s FB page. Problem seems to be with iOS and the App Store update refreshing. Goto the App store update page and pull the page and hold (refreshes). You should then see the BB as “update”. This worked for me.

  • Ron Landry

    Same problem. Game says new update available but won’t load even after checking App Store.

  • Kevin Pyszora

    New update is just looping. Will not update.

  • Mark Smith

    Update…..update…..update…..update. I phone iOS 11 update resulted in a big loop.

  • Matt Knight

    Same issue as everyone and it still won’t work since the update

  • BunkerBallz

    All you have to do is delete it and re down

  • Stephen

    Boom Beach says I need to “Update” – When I go to the App store there is no “Update” available, only an “Open” button which loops me back to the beginning (Using iOS 11.0.2)

  • Nick

    United States maine. Same problems.

  • Dmitry

    5 hours ago
    It is saying I need to update but when I go to the iOS store for Apple it says open and will not let me update

  • Hkk

    Same issue in BC Canada

  • MASON

    not working in north Texas

  • Steve Dean

    New Zealand same issue. Update message does not work

  • Me

    Keeps saying to update but puts me on a lupe and won’t let me update . Just keeps opening to the same screen

  • Reid

    Says update is available, takes me to apple store, no updates available.

  • BunkerBallz

    It is saying I need to update but when I go to the iOS store for Apple it says open and will not let me update

  • Norseman

    Receiving update message that loops to App Store and back to the same update message.

  • Russell London UK

    London UK getting Update Game message but does not update.
    Cannot get passed this screen so cannot even play the game at all now

  • Vic Lopez

    It keeps looping between an update is available, which takes you to the App Store, when you click on “Open” it goes back to the update button in the game.

  • Leon

    I had a maintenance brake about an hour ago and then said new update available but now it won’t load as I can’t find the update in the App Store

  • Mark Carter

    I think the servers are down in jax, fl. Please fix fast missing my trades for the week.

  • Affandi

    Boom Beach can’t load, pop up message ‘unfortunately boom Beach has stopped’ and has Goin report to Google, no response yet again

  • Nabeel

    Boom beach won’t load on android, app just crashes out immediately in the UK

  • Mr Me not you

    Will not load…!

  • Lil kitty

    Boom beach intel is not accumulating.
    It’s stuck!

  • Michael Hand

    Won’t open uk

  • Allen Madden

    “Unfortunately, Boom Beach has stopped.” The only message I get now. Reported to Google a half dozen times to no avail. Probably lost all my stuff…

    • Christine Stiner

      Mine says the same thing so its not just you but how do we fix it

  • Allen Madden

    Boom Beach has been down since yesterday, well over 24 hours.
    Sucks!

  • socaldano

    St Louis Missouri… connection errors all day “unable to connect …” worked this morning also “boom beach isnt responding do you want to close it?

  • Andrei Madalin

    22/9/2017 Not loading !! I’m from Roumania

  • HÃ¥vard Husdal

    Can’t join in! Bergen Norway

  • Nhelson Macatangay

    Can’t log in philippines

  • palden

    my boom beach wont load in kathmandu, nepal .. dont something about it

  • Sean Watman

    Lost my cryoneer upgrade to level 6 during the crash and what troops i had while attacking. Serious loss of gold. Seriously pissed off!

  • Ron Sercely

    _just_, a few seconds ago, came back

  • J.R. Ferguson

    Won’t load in Plano, Texas.

  • Timme Doorn

    I can’t connect with bb atm on Android in the netherlands

  • Kevin Cooper

    App won’t load/start?

  • Sohan

    I’m playing at 30 August and the won’t open blafk screen, I hope the solve it fast plz Karnataka, India

  • Michael Johnson

    Now it says maintenence break.. they must be working on it..

  • Jl

    Server connection error Alberta, Canada

  • Jane Doughnut

    Boston MA Down for 45 min now.

  • Michael Johnson

    Hope it gets resolved soon.. I need my daily fix.. lol

  • Al

    Server connection error. reno nv

  • Michael Johnson

    Server down in seattle… ugh 1st miss in almost 2 yrs .. bummer

  • Jason Maskery

    Connection problem check my internet…toronto Ontairo

  • Dave

    Server load error. Whitehall WI

  • Viv

    Down in indonesia

  • Mark

    Boom Beach won’t load. Tulsa, OK

  • Marco Freitas

    Down in portugal…

  • Todd Cedars

    down in Phnom Penh, Cambodia for 2 days now.

  • too fighter

    It’s down. Startup screen and then nothing

  • Ron Schott

    Blank screen in Missouri since early August 3

  • Mark Angelo Casaman

    Can’t log in. From southeast asia

  • Naidu

    boom beach not working

  • ReBecca

    Can’t load in ND USA

  • Terry Young

    Boom beach server down still when will it be running again

  • JohnJohn

    Boom Beach says “Login Failure”?

  • JohnJohn

    Says “Login Failure”

  • Dennis Karczewski

    Boom Beach is down right now! All it does is load opening screen then locks up. I’m in the South Carolina, USA

  • kazzy

    boom beach wont load after update yesterday when I hit the boom beach icon my phone just goes to blank black screen…… please fix this….I was about to upgrade my heavies…..Im not impressed

  • Boombeachnut

    Immediate incessant connection errors on iPhone and iPad; then only iPad, now on the iPhone again. All day on the iPad.

  • Darlene Boucher

    2 weeks ago games just stopped loading .just spent money
    Ontario

  • mike caruso

    Wont load with blank screen for the past week now. Fix this BS please and thank you. Pennsylvania, USA

  • mike caruso

    wont load, blank screen, for the past week now. Pennsylvania, USA

  • Michelle

    Macomb,MI
    Am having problems with the update on my iPhone. Won’t let me finish the update.

  • Alex Tusch

    Galaxy S7 edge Grand Rapids MI USA and says my phone isnt compatible with the new version

  • Cesidio

    Same issue with update…

  • James Fessey

    Uk, iPhone 6 and iPad Pro splash on game saying update available a click sends to iTunes but no update available. Stuck in loop unable to load game.

    • Ray

      I’m having the exact same issue. Any updates?

  • k2782

    Won’t let me update , Toronto Canada June 14 2017 iOS iPhone

  • Azizu Sor

    cant login in india NER

  • MDT Killer

    No Boom Beach connection today – June 13 – from Italy.

  • MDT Killer

    Can’t connect to Boom Beach

  • Patryk

    I cant Connect to boom beach in uk can you
    Fix this

  • Les

    I have a connection problem on iOS one for 48 hours

  • David Line

    I have an android phone and it has been saying “you have lost connection with the server. Check Internet connection and try again”. It has been saying this since yesterday after a “scheduled maintenance”. I am in Cabo San Lucas, Mexico

  • AH7of9

    Can’t login

  • Scott Holbert

    Has anyone heard how long this problem is going to take. WVa

  • Jorge Colon

    I have an android phone and it has been saying “you have lost connection with the server. Check Internet connection and try again”. It has been saying this for the past 2 days; I’m in Massachusetts U.S. and of course my Internet connection is on.

  • Carlos Ruiz

    Se a perdido la conexión con el servidor e intentar de nuevo y revisar conexión del Internet. Perú

  • SYN_Skydance

    Boom Beach won’t update. Apple app stare just says “open” This takes you back to Boom Beach “update available” so you get stuck in a loop

  • Joe

    Can not load update

  • Ronalt

    Can’t get past black screen saying I need to check my internet connection. On android in the Netherlands

  • Cory Dirksen

    Can’t get past black screen on android in Arizona

  • Gavin Rigg

    Unable to log in on Andriod all morning on any device, been getting the connection error for the last 3 hours, no issues with internet connection on devices. Upgraded fine yesterday, but no joy today – UK Based.

  • David Schneider

    Can’t load update,Rochester new york

  • Joe

    It won’t let me update. California.

  • K Craig

    Log in error in Canada.

  • polypoly

    Loged in did upgrate played a bid loged out and now get login error Belgium -Europe

  • CLODOALDO ALVES TINERD

    No conect Brazil

  • CLODOALDO ALVES TINERD

    Problema login Brasil

  • Régis St-Gelais

    Login error. Canada

  • Ayden Holt

    Login error USA

  • Alex T

    Login error, UK

  • goodoh

    did the update with no problem on IOS and Android but cant now login to either 🙁 Australia

  • David Springer

    Can’t login, USA.

  • Dash

    I can’t login after the update! From hollande

  • babbel

    can’t connect in germany

  • Gary

    servers down, but i guess that means a new update is coming!!

  • Jason Beery

    Nothing happens. Says new version available but won’t download.

  • Lawrence

    2nd maintenance break this morning

  • Steven Garcia

    Can’t login to bb after update

  • Marcel Gebhardt

    Cast load for two days Android in tulsa ok 19th

  • Striker Patterson

    Every minute or so boom beach stops and a screen comes up saying “you have lost connection with the server”…. then tries to reload. BC Canada.

  • PJW

    Cannot log in

  • Resa

    Cannot connect to server but have 4G and on internet no problem.

  • Tim McNamara

    Boom beach is down in Brisbane, Australia.

  • Andrew

    Bb is down in Piara Waters Western Australia been down since 11pm Wed 28/12/16

  • azid abdul

    Down in indonesia at 00:04
    26 Des 2016

  • scot

    I use my mac laptop and Andyroid the android emulator and googleplay to run BB at home as my second account.
    I had been building a base for weeks now and suddenly up popped this message:
    unable to connect with the server.Check your internet connection and try again.
    I am able to run other games on this platform no problem its just BB.
    Can you help?

  • fallen

    down in Republic of Georgia, Europe

  • Kostas

    Same in Greece : Connection error. Unable to connect with the server. Check your internet connection and try again.

    • Harimau

      Same in the Netherlands

  • Andy

    Server down, London , UK

  • Boom beach is not connecting on my IOS, it happened around 1 hour ago and still not able to conenct it.
    Country: Pakistan

  • Alan Ng

    Editor note: Sudden Boom Beach server outage on November 10. No maintenance warning from Supercell so could be a big problem. Let us know if you can’t get in right now.

    • Unable to load Boombeach, server cannot connect message

    • Did the update, now it won’t load, I keep getting the infamous “unable to connect to server” message.

  • Monica

    Can’t connect to Boom Beach from Romania (10:36 AM GMT+2)

  • Andy

    Can’t connect to boom beach today, says no server connection but full signal and clash of clans loading with no problems.Oxford,England

  • Alan Ng

    Boom Beach is down for server maintenance, October 25. Estimated downtime = 30 minutes. No update today!

  • mike

    Here too started from yesterday. Problems can’t connect to server and always shows no internet connection. I’m from India

  • Muzamil Bashir

    My boom beach is not working. Its struck on the loading screen. I am in UAE. I have Android platform.

  • Alan Ng

    Servers down Sept 7, the update is coming! Hype!

  • Rob

    Unable to connect to server

    • Rob

      Android phone, in the US

  • berker

    I am in Turkey. It was working perfectly fine and then it crashed and keeps saying “Unable to connect with the server. Check your internet connection and try again.” although I am connected to internet. It’s been 4 hours and it is getting frustrating.

  • Ned

    iOS 9
    Cannot connect to server………. In Uganda.
    Used to work before, stopped suddenly.

  • Reza habub

    I am reza from bangladesh which is in asia region and i having the seever connection problem please help supercell….

  • love

    Login error

  • Alan Ng

    Boom Beach servers are down for maintenance, June 6 update on the way.

  • Ankur

    Getting login error

    • Billy Goat

      Same

  • Dennis

    Texas, USA. The phone I’ve been playing on is no longer compatible after the update. Droid Turbo 64. Emailed 20 hours ago, and have received no response. I’ve been playing the game for at least 2 years.

  • woo-pig-sooie

    I’m having the same problem with my LGL22CL.this is the phone I originally downloaded it on. But now my device isn’t compatible? I have spent close to $300 on this game. If you have any suggestions, I would greatly appreciate it. Thank You

    • Victoria

      For Months I’ve been playing Boom Beach. This morning I went to log on & it says my device is NOT compatible with the new version. How is this possible? I’ve spent $$ on this game. I’ve emailed their support group and nothing. Has anyone heard of this is going to be fixed?!

  • Yousxsouf

    Problem in the update, i cant update it .cause my device not copatible with the game, i have a samsung grand prime and version of androud 5.02, so its not fear ..

    • Victoria

      Same here!!

  • Having troble here

  • Dave

    Having issues connecting to boom beach servers today.

  • Ben

    boom beach going down for a new update on March 14th, 2016.

  • Oswaldo Arteaga

    After update I can’t see military facilities. Only it shows a Black spot .do you know what happen ?

  • Jarrod

    Connection error
    Boom beach in Australia IPhone 5

  • Gelo

    I can play bb. However I keep getting DC and error say “you’ve been disconnected to the servers etc” then bb will restart normally. After a couple of seconds it will be DC again. I have reliable internet. I can play my other apps normally. I have 1gb free space and updated bb version. I even tried uninstalling an reinstalling the app. It started around DEC 2015. I live in Manila Please resolve. I love bb so much

  • Khamis Al Rashdi

    My boom beach is down for more than two days. saying “Unable to connect to the server”. please help me.

    Middle east, Oman.

  • ces

    i cant play my boom beach game today. log in error

  • Kerry

    Big new update for Boom Beach today, reason some of you are seeing servers down.

  • Luke

    Boom Beach down on Android, not been working for about 10 minutes.

  • Sue

    Boom Beach is down for maintenance on Oct 21, as there’s an update about to release.

  • Stewe

    Bought diamond but got nothing!!!!! I got refounded but still server issues. Lost trust for game.

  • ihsan

    ı have problem connecting in Turkey.since yesterday night.hope they will fix asap.

  • Amie

    Having problems connecting in La, USA

  • Ken

    Can connect at times but when I do, I get diconnected during battles. Wifi is fine but seems to work better over Verizon. This in in Fort Worth TX

  • Bobby

    Just seen there was a boom beach update on 24 june 2015, maybe it’s causing server issues as cannot connect.

  • jahmic

    Impossible d’accéder au jeu, maintenance du serveur.

  • Derek

    In southern California. Server has been down for 2 hours. First said maintenance break, now it’s saying it’s updating. Taking way longer than any other update I remember.

  • izrael

    I live in the Philippines and Boom Beach is still down (been saying servers are under maintenance for more than an hour now). I need to sleep and just need to use my resources before I get attacked!! 🙁

  • I have a samsung s5 & its down for me (i live in the uk)

  • Nathan

    Had login problems for about 10 minutes, think they just fixed it. SF, USA.

  • Tim

    I was unable to connect with the server for about 15 minutes, but I think boom beach is back online now.

    • Dan

      Same here, boom beach was down up until bout 5 minutes ago in the UK on iPhone 6.

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