BBC Sport app problems

The BBC Sport app is probably in the top 5 mobile apps that users love to go to, to get the latest sports news in the UK – especially for expats outside of the country.

On occasion though, the BBC Sport app can stop working and can suffer problems during live stream events. We’ve seen ourselves issues with BBC Sport video players not working properly through the app, so whenever there is an outage you can send your feedback here.

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Is the BBC Sport app down and not working on Friday August 7, 2020? Leave your status below and we’ll update this page with official status alerts from BBC during an outage.

  • Chris Davidson

    On my Android tablet I’ve recently started getting this message when I try to open the BBC Sport app. Up. “Not found. Please check your DNS. Internal reference TA-1437.” I can successfully navigate to certain pages in the app but most, like the home page, just give me this message.

  • James Dann

    Is anything being done with the BBC sports app been down for months now!!!!.

  • Dave Borrie

    Can’t go back to home page on kindle fire. No top line visible. So can’t navigate from football to F1 for instance. Only to back to previous page. Tried deleting and reloading. No difference.

  • Clive Roberts

    Can’t open the BBC Sport app at all today

  • David Hall

    Also BBC Sport App not working on my Samsung Tab S2 from last week. Tried reinstalling, but no joy. Just blank page with no content.

  • Clive Roberts

    Can open the app but when I go to the football page it says Not found. Please check your DNS. Internal reference TA-1437.
    Been like this for several days, tried all the suggestions to no avail.

    • Chris Davidson

      This has just started happening for me too. Did you manage to fix?

  • Gerald Clibbon

    I’ve tried everything that’s been suggested, but I’ve had no joy with the bbc sports app on my Asus tablet for several days. Just a frame, side menu and a blank page. Very frustrating.

  • jeanclark_uk@yahoo.com

    bbc sports app won’t open on samsung tablet for the last 5 to 7 days

  • Glyndwr Jones

    stopped working on tablet in the last 3 days??

  • carlgriffith

    Often very slow opening but seems better once inside. Singapore

  • John Farnaby

    Won’t open. Last two days. Leeds U.K.

  • John B Williams

    Bbc app will not open. Reloaded 3/4 times over last 3 days works once then no response when tapped

  • Monsoon parrot

    App has not been working ….not even loading. Must be a socialist thing.

  • Michael Markram

    Same problem as Dave Walker on both Kindle Fire and Lenovo tablet ( Android) but also I get warnings about security issues with the certificate for the sport app

  • Dave Walker

    Since the ICC World 50 Overs final on my Samsung 2017 Note tablet the BBC Sports app opens the first yellow banner across the top of the screen then NOTHING else loads….I can change sports using the top left icon on screen BUT NOTHING LOADS ON ANY PAGE!!! Why is this happening? It works ok but slowly on my Samsung J3 phone

  • Refuses to load. Told to ‘check connection’. Nothing wrong with the connection.Everything else working.

  • Ray Toal

    Cannot play video through the android app. Error message ” cannot play at your location” when I click on video. Location switched on and vpn disabled but error persists.

  • Manfred Muench

    Screen flickers on second tab operation. It’s OK on home screen. Started yesterday

  • Calum Green

    Past few days the app has been painfully slow. Anyone else experiencing this? This is at all times – not during live events

    • Richard Thomas

      Painful, hopeless, frustrating and a few other choice words come to mind. Really disappointing and no sign of improvement.

  • Bob Hurley

    Seems BBC Sport is very slow this morning, cannot even get a response. That is on all sport but mainly on Football

  • Nigel Lane

    Today’s league has been updated
    But midweek games have not ?

  • Anthony Murtagh

    BBC Sport app performance has been poor for months now. I’ve given up and mostly use Sky Sports. A disappointment for me; no other option but to go elsewhere

  • Stuart Goddard

    1st Nov. BBC sports app not booting up. .The wheel if death appears then it goes back to the mobile’s home screen

  • mike miller

    Not working in august , had to access via media – started working 3 weeks ago then yesterday not working – it’s time to “up your game”

  • Kenny

    BBC app keeps freezing , then have to close app to restart and freezes again. Very poor

  • Frederic

    BBC sports app on NOWTV box displays ” something went wrong loading this content–this is usually temporary problem. Please try again later” No idea whats happpening.

  • Gerry

    BBC sports app on samsung TV displays ” something went wrong loading this content–this is usually temporary problem. Please try again later” Tried so many times in the last 24 hours and nothing happens.
    is the problem with BBc, Samsung or sky???? help

  • Maz LFC

    Android app still not working ? “BBC Sport has stopped” message same as almost a month now. Reinstalled many times and still no joy ???

  • Karen Turner

    App running very slow today!!

  • John Hodgson

    BBC app wouldn’t update so deleted now unable to reload

  • Maz LFC

    App wont open in Android 7. Message says “BBC Sport has stopped”. Uninstalled and reinstalled. No change.

  • mike miller

    I haven’t been able to access BBC sport directly but have to piddle about via the media app – pretty poor

  • James Peet

    Whenever i open the BBC Sports App, it appears to have lost all the My Sport details. I then reent my selections but if i close the app and come back at a later time, the same thing happens.

  • Tony Beedell

    Since the recent Android update on my Samsung J5 Prime last night the app has started working again!

  • Jon Text

    Not worked on Android 7 for quite some time. Not a professional look.

  • Dan Owen

    Not worked since the recent Android OS update

  • Dan Owen

    Not worked since the recent android OS update; have reinstalled with no joy

  • Jeff

    How long will It be down?

  • Jeff

    How ling will the app be down?

  • Sushant Sunny

    It’s been 8 days now that the app is not working on my android device. Why can’t you guys fix this. Season is just couple of days away..

  • Tim Casey

    BBC should be ashamed of themselves! The Sports app has not worked for several days. I have tried on my Samsung S6, my Samsung prime, my Samsung tablet my laptop etc.

    Football season is only days away, it is ridiculous with over 1 million user’s, they do not have the technical people to resolve this problem. BBC please fix this problem urgently!

  • Tony Beedell

    It is appalling. Same for me, not been working on a Samsung J5 Prime for a number of days now.

  • Sam Cannon

    Going to start using the sky sports app. This is just ridiculous that it has not been fixed!

  • Scott D

    Absoltely shocking that a Comapny the size of the Beeb, cannot find the bug to fix this. Since days have they known about this, and still you do not even come up with any suggestions. Typical British run Company couldnt give a toss. Glad your not getting my money for your Licences.

  • Emilio Herrera

    When I open it I simply get a white screen. Tried uninstalling and
    reinstalling with same result. No problems with any of my other apps,

  • World of Ideas

    BBC Sports App is not working for me for the past 3 days. Using Samsung Galaxy S6. Latest update may have restricted to some devices?

    Uninstall and Reinstall didn’t help. So, I’ve been going to Mobile site via explorer.

  • Amit

    Yeah I’m having the same problems as everyone else. Been the case for a few days

  • David Fofanah

    Home page loads but once I click on something it freezes. Has been like this now for at least three days.

  • Brian Eastwood

    I have been having problems with this app for the past 3 days. Have tried uninstalling and reinstalling but still not working

  • Richard Appleyard

    Not been working for the last 3 days. App freezes and I can’t get into any section

  • indian

    When it going to resolve???

  • indian

    When I open it I simply get a white screen. Tried uninstalling and reinstalling with same result. No problems with any of my other apps,

  • Anthony Hart

    When I open it I simply get a white screen. Tried uninstalling and reinstalling with same result. No problems with any of my other apps, including BBC News

    • Brin Evans

      Ditto. Started yesterday.
      Works on my Samsung mobile, but not my Samsung Notepad!

    • Max Sommers

      I have exactly the same problem.

  • tim

    yeah app is loading slow for me at the moment, tried closing and reopening, same thing. Is it down??

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