AVG Antivirus Free problems

AVG Antivirus is one of the most popular downloads for free antivirus software on PC and Mac. A lot of the debate right now is which piece of software is better between AVG Antivirus and Avast which offers a similar service.

We’ve set up this page however for you to tell us whenever you are having big problems with AVG Antivirus Free not working, or updating definitions automatically which is crucial in keeping you protected.

avg-antivirus-free-edition

Is AVG Antivirus not working for you on Wednesday September 30, 2020? Tell us your problems below and we’ll update this page whenever there’s any official outages that occur from the AVG team.

Robert Bignell

Hi AVG
when I try to into AVG it comes up with the UI failed. How do I fix this problem ???
Yes I Know My Dogs Look Funny

Since the recent windows update, I cannot see any of the AVG pop ups. They are all white. Also cannot launch the AVG utility.
uday kiran

DO NOT install 2020 update, it removes full paid version.. installs free version. You can log in or enter code to get full version back, WON’T work.
Above happens on any machine, even new.
Terri5453

My AVG says need to up date When I try it just stalls after a split second I installed tune up I can’t see its done a thing When I do disc clean up it’s not been clean Laptop not running any different I tried to uninstall Say Repair or Change Then says mayb malware Do you want to go on Aren’t they suppose to be taking care of that I’m not good on computers Esp this I depend on them to protect my pc Then have this well crap happen It says anybody can run AVG no matter the knowledge Ya right Please someone help this old woman
Thomas Edwards

Every day when I go to run AVG scan it will not boot up I reinstall and it will run. Next time I try to run scan same problem I have to reinstall to get it to run. I have a similar issue with AVGTuneup.
oneclassic

Almost every day now, when I go to run AVG it skips past each step. Then I go to my programs, have it “repaired” – and it will run for one cycle. But the next time, the same thing happens.

Very cumbersome to use suddenly, despite having used it for years without problems. What is happening?!
Catsrat

I uninstalled it with IOBit Powerful Uninstall (uninstalled all of its components, too) because it kept blocking safe sites, got Panda instead, then AVG came back a week or so later and now I can’t get rid of it.
Delboy Amazon

Turned PC on today, warning from windows to turn on anti virus. After several attempt it started, but said not protected, virus definitions out of date. Updated it, then it wouldn’t start, with message”oops this is embarrassing, failed to start” downloaded it again, now after the restart it asked for, my PC is stuck at “starting windows” screen. Any ideas?
dave bedwin

Android very showing virus definitions out of date but won’t update when button presses
HN55

I updated all three of my pcs (2 x workstation, 1 x Laptop) runing AVG Free with the April 2018 Win 10 update. On two machines AVG Free continued to work without problems.

On one pc (Dell T20, Win 10 Pro, 8 GB memory, onboard graphics) AVG Free (recent version) wouldn’t work after this update, showing the “UI failing to load” message.
There is a workaround / cure recommended for that on AVG help (goto Remote Desktop Services, restart the service and switch to automatic starting). I tried this, but it didn’t help.
(BTW: On my laptop AVG Free is up and running without a problem – and the remote desktop service here is to be started manually. However.).
Then I deinstalled and afterwards reinstalled AVG Free (with several pc restarts).
Didn’t work, the problem continued.
Then I tried to install Avast Free Antivirus System instead – same problem, no cure.

After some 4 hours of trying I gave up, deinstalled Avast and installed Bitdefender Free, which seems to work without a problem (at least until now).

I have used AVG for many years now, first the commercial version on several pcs in my company, now, after retirement, the Free version for personal use on 3 pcs.
Eleana Asteridou

Since a few days ago my AVG Antivirus Free for Windows 7, says ”you are protected” but i have also the message ”your AVG is out of date”. I tried to update it many times and nothing happens! I have the same message again and again. I also noticed that Windows update is not working! I think i ‘ll reinstall AVG from the Control panel and first try to work with Windows update…I had using AVG Free for years and i had no problems, now i think it give problems to my pc because i also noticed that some times i have problems with my internet access…
Walter

To anyone who may think that AVG actually looks at this, I can assure you that they do not.

As you can see, nearly three months since I personally posted my problem and not a word!!

Don’t waste your time and hopes here, try to find somewhere else to solve your problems, or, like I did, just give up on AVG and move to another reputable free antivirus.
C crouch

Problems with scanning associated with twain
C crouch

Avg blocking my brother scanning. I believe it is associated with train
Any help??
Paul S Foster

Ive been using AVG free edition on Windows XP for years with very few problems. I returned from holiday and booted up as normal, an update screen appeared to which I clicked yes, now after restarting as requested I get the blue screen of death followed by a black screen with flashing cursor!!!!! That was five days ago, I have tried booting up in safe mode which works but I have tried syastome restore 5 times acroos restore points going back 3 months, nothing works, really annoyed!!!!! so beware of the May 2017 update!!!!!!
Walter

I have been using AVG free for years on Win7.
Now, when I open the dashboard, then click to open Antivirus Free, I get a page with red print which says “Your Internet Security Trial Has Expired” and just a “Buy Now” button.
There is no other button to press to get out of his except the little x in the top right corner which takes me back to where I click to open Antivirus Free … which takes me back to a page with red print ………
This means that I cannot scan my computer.
Ridiculous!!
- Walter
  
  That’s it! I’m gone. AVG is now off my machine.
  Sad but after using it since win 95 on top of it not working (as stated in my OP above) it’s also got too cluttered and has too many pop ups.
  Bye AVG.
George Williamson

Had to uninstall AVG 2017 Free because it blocked too many sites (e.g., Internet Explorer 11) I knew were safe. To me this was a major problem, and a scary one, coming on the heels of the ransomware scare.

AVG Antivirus Free problems

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