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Direct TV Problems: Customer service in extra demand

It has been reported that owners of Direct TV have been experiencing problems today, a problem which is strangely related to the remote control for the set-top box.

As reported from Eurekatips, television sets have been stuck on a single channel for many users, which is obviously a huge issue for owners just wanting to relax and watch TV normally.

Although users have had difficulty contacting Direct TV via phone, the good news is that the company has responded on their Twitter account. They state that they are experiencing higher than usual call volume – so you can bet that they are working on a solution to the problem right now.

Stay tuned to their Twitter page for the latest updates, while you can now find some contact phone numbers through the link. We’ll update you when the problem has been fixed.

Is your Direct TV working yet?

Written by Alan Ng

Alan has been working for Product-Reviews since 2009 and became the Editor-in-chief in 2014. He has a passion for technology, the latest mobile phones and gadgets, and the gaming industry. Alan is a graduate of Canterbury Christ Church University and completed a B.A in Commercial Music in 2008. While expressing a keen interest in all areas that PR cover, you'll usually find Alan in the gaming section, where he'll be keeping enthusiasts up to date on all the latest news and reviews for consoles and PC.

Contact Alan Ng: alan@product-reviews.net

Comments

  • tom flaherty

    my remote will not work, how do I get a replacement?

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