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Dell Streak: Bad Reviews – Are they justified?

As most of you will be aware, the Dell Streak is now available to buy either on contract with AT&T, or without contract for around $549.99 in the US. The device has come in for a fair bit of criticism after release though – we want to know if you think it is fair or not.

We’ve picked out this article from the Associated Press, which gives you an idea on why the Dell Streak is actually not as impressive as first seemed prior to release.

Key reasons for this is the fact that the device doesn’t even come with Android 2.1. Android owners these days get pretty impatient when waiting for the latest update to Android 2.2 Froyo, so imagine their surprise to find out that the Dell Streak only ships with Android 1.6.

Other problems include a touchscreen keyboard which isn’t user friendly when texting, ‘dismal’ speaker quality, and far from perfect call quality. Aside from these problems, the Streak does contain an excellent camera, and takes high quality pictures using the 5 megapixel sensor.

We still don’t have any indication when the Streak will be upgraded with Froyo and Flash support, but at the moment – it seems to be receiving far more negative reviews than positive.

What are your thoughts on this? Do you agree with the negative feedback or not?

Written by Alan Ng

Alan has been working for Product-Reviews since 2009 and became the Editor-in-chief in 2014. He has a passion for technology, the latest mobile phones and gadgets, and the gaming industry. Alan is a graduate of Canterbury Christ Church University and completed a B.A in Commercial Music in 2008. While expressing a keen interest in all areas that PR cover, you'll usually find Alan in the gaming section, where he'll be keeping enthusiasts up to date on all the latest news and reviews for consoles and PC.

Contact Alan Ng: alan@product-reviews.net

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SinohubMarc GgluonspringRandyJon Recent comment authors
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Marc G
Marc G

The criticism is definitely unjustified. I have one running 2.1 and using launcher pro. Its the best phone experience I’ve ever had. (And I’m comming from a Nexus One!) And when it gets froyo, its really going to kick ass!

Once you’ve used a 5 inch screen, its impossible to go back. Its the perfect size for a true geek like me. Every phone I buy in the future will be this size! Save all criticism for when they release 2.2 and THEN review it. And I dare you to give it a bad score!

gluonspring
gluonspring

The bad reviews aren't surprising, given a number of PR failures on Dell's part, the inflation of expectations (remember all of those cool leaked colors?), and a less than competitive price. So the Streak falls short of the ideal tablet/phone. But despite these weaknesses, I think the negativity FAR exceeds the devices actual shortcomings. Take the keyboard. Lots of people don't like the stock keyboard, but we're talking about Android here, not the iPhone. Unlike the iPhone, you can just install a different keyboard if you don't like the stock one, so it shouldn't matter so much what the stock… Read more »

Randy
Randy

Here are my "WHAT WAS DELL THINKING" top picks 1. AT&T? You have to be kidding. Real or imaginary poor serivce = STRIKE 1 2. Android v1.6? Still a fine OS version. But STRIKE 2 3. Best kept secret? In the general Mom & Pop media. Ever seen it advertised? STRIKE 3 4. The worst absolute "relase" of a new product. I was fed up waiting. STRIKE 4 5. Releasing it to the WORLD, just not the U.S part of it? TRADERS! STRIKE 5. I liked Dell.. but this has been a HUGE MISTEP and has soured me from some… Read more »

whe
whe

James B. You have totally unjustified criticism. Show me one user who is complaining about 1.6. Further it is not plain 1.6 but modified version. Just visit any streak forum. If you hate dell then you may have reasons but it doesnt stick to streak. I think almost every one has downloaded 2.1 version and that is not an issue at all. There may be lots of issue with delivery and marketing of product and this stupid American idea of locked phones and monthly data charges. In Asia the monthly charges for the same services in prepaid mode are about… Read more »

Jon
Jon

Absolutely unfounded, The streak is a strong device, although it does have flaws, no more so than the Iphone has had during the first few months of releases. Donut 1.6 is a bad company move but in no way limits the device as stated before there are ways to get Eclair 2.1 running, and in fact was on my device within an hour of opening the box and before making the first phone call. Should Dell have had an update available at time of release… yes. Web browsing is 10x better than the iphone edge/3g/3gs/4 hands-down. As with the iPhone,… Read more »

James B.
James B.

I think the disappointment is justified. Dell want top dollar for there produce, but they deliver nothing in return. Dell is really the only one that really benifit for there mass produced crap. The put out a produce that has a subpar UI, and then have the nerve to expect top dollar. Yeas, there are some idiots, that think since the are able to root the streak that makes it all good, but at that price why should you have to. I guess Dell is right just throw Android on anything an they will beg you to take there money,… Read more »

Don
Don

The reviews are puzzling to me, but I suspect if it had shipped with 2.1 and on Verizon they'd all be glowing. AT&T is the best carrier in my area and I can wait a few weeks for 2.1 or 2.2. Furthermore, the Streak fits easily in my pocket, while an iPad (which I bought the Streak in lieu of) does not. Nor does the iPad make calls. Arguing that the Streak us gargantuan is silly. It's not as if it requires special logistics to transport it.

Sean
Sean

I bought a Streak unlocked from the UK (I live in Australia) and upgraded it to 2.1. I love it!. The flexibility it offers with a usable screen area is fantastic. I only truly need to bring my laptop out for the occasional session now. I think it has copped a fair dose of undeserved criticism and the few minor shortcomings that it does have (for my needs) can be worked around easily. That being said…I would love to see 2.2

Brian

Absolutely baffled by the bad reviews – coming from the iPhone 3g, the Streak reminds me of the superb Psion 5mx from over 10years ago (to this date, still unsurpassed as a personal organiser in some respects e.g. 32hrs on 2 AA batteries, full movement keyboard etc)… brought bang up to date the 5″ screen is absolutely perfect for on-the-go web access. The iPhone gave me eye strain, the iPad wouldn’t fit in a pocket – this is as good as it gets right now! Fantastic news regarding official Android v2.1… I updated to v2.1 on day of purchase using… Read more »

whe
whe

People who are criticizing are the ones who are either fake or have not used it. The 1.6 is not big limitation and many many people are upgrading to 2.1 themselves. If you read the forum the actual users are very very happy while it seems reviewers are paid to give bad review. There are repeated non sense criticism about android 1.6 or AT&T which are quite bogus. Streak is like mini van. Yes it is smaller than a passenger bus but it can be parked in your garrage or most of the garage and is more useful than a… Read more »

ppj
ppj

I think AT&T is a big limitation here. As far as I know, AT&T restricts its Android users from installing applications not from the Market, which limits one of the core appeals of Android—complete freedom.

frank
frank

Na..aah!!! I so looove my streak, regardless the 1.6

Sparkletron
Sparkletron

All the issues mentioned in this article can be addresses by an OS update which has already been promised. Not mentioned is that the non-contract $550 Dell Streak is still carrier-locked to AT&T. A $550 phone should not be locked in any way; it should allow users to choose a GSM-compatible network; it should allow "side-loaded" apps; it should operate without a data-plan-associated SIM–or any SIM at all; it should even run other Android distributions (such as the popular CyanogenMod). Dell should fire everyone associated with the decision to lock the Streak down and try to woo back all the… Read more »

Kike
Kike

Ridiculous 1.6OS and too expensive compare to similar devices

bori
bori

No I don't agree. The phone is great coming from the iphone4.

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