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Comcast Cable TV down on February 15 with angry customers

We can see that there appears to be a fairly serious outage right now in the US, with Comcast Cable TV service down on February 15 2016 and not working across most states.

As far as we’re aware, Comcast internet is working, but cable TV is completely broken at the moment and Comcast are coming under fire from angry customers on social media as a result.

Above is the live feedback with complaints coming in by the minute, but the most frustrating thing for many consumers is that thee’s no statement from the ComcastCares Twitter page, acknowledging the Comcast cable TV problems on February 15.

comcast-down-feb-15-2016

We’ll press for an answer on this, but in the meantime give us your Comcast status right now.

Is cable TV down for you in your area? Tell us where you are so we can pinpoint how widespread this outage is.

Update: Comcast has now acknowledged the outage by stating the following:

We’ll continue to provide updates for you on this, let us know if your service is still down.

Written by Alan Ng

Alan has been working for Product-Reviews since 2009 and became the Editor-in-chief in 2014. He has a passion for technology, the latest mobile phones and gadgets, and the gaming industry. Alan is a graduate of Canterbury Christ Church University and completed a B.A in Commercial Music in 2008. While expressing a keen interest in all areas that PR cover, you'll usually find Alan in the gaming section, where he'll be keeping enthusiasts up to date on all the latest news and reviews for consoles and PC.

Contact Alan Ng: alan@product-reviews.net

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12th ManJohn RCharlieCMoriah JaanaiCisinc Recent comment authors
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12th Man
12th Man

Maybe i ought to get a streaming device & kiss cable goodbye. Perhaps local channels ought to be added to them.

John R
John R

Random (maybe basic) channels available in Woodstock, GA. Still can’t raise any of the Comcast/Xfinity support phone numbers. Internet is still working, but slower than usual. We can now see the Xfinity “Support” webpage, which now pops up with a header of “Service Interruption” and a splash page showing: ”

We’re working to make your experience even better.

An update is currently underway and what you’re trying to access isn’t
available right now. We’ll have everything back up and running in just a few
hours, so please try back later. Thanks for your understanding as we work to
make this the best customer experience possible.”

CharlieC
CharlieC

Do we get a refund? Seems we pay for 24/7 service and they charge late fees if not paid in time.

Moriah Jaanai
Moriah Jaanai

No tv service in Richmond CA. No customer service either!

chief03275
chief03275

Live is down, but OnDemand remains active – Concord NH

Cisinc
Cisinc

HD is out in metro Atlanta….and don’t bother calling them to report it – their lines are overwhelmed.

Gary Anderson
Gary Anderson

Just checked again my service her in Littleton Colorado is back on

Ruby Tuesday
Ruby Tuesday

F*ck you Comcast. Texas City TX has outage. GOOGLE FIBER WE Need You.

Kevin Williams
Kevin Williams

Wondering if other cable services are having the same problem

Dazeez5555
Dazeez5555

Comcast cable outage for most channels in far west Chicago suburbs. No way to reach them by phone or internet. Is there any update from Comcast at all as to what the problem is and how long it will out?

R.Marchi
R.Marchi

Can only get local channels, no cable channels, Illinois. Cannot access account on website either. No customer service.

Kevin Williams
Kevin Williams

Down here in Connecticut only local service available no HD channels available

Deborah Felmey
Deborah Felmey

Spoke to friends in WVA and parents in NJ – same deal as here in Maryland. Local channels only. NO HD no video service and certainly NO customer service.

Gary Anderson
Gary Anderson

My cable is out on most channels. Littleton Colorado. I also am very frustrated as trying to contact Comcast by phone just gets you disconnected when you press “1” for outages. Help and support from the Comcast website just spins off to nowhere.

Keeployal
Keeployal

Salem NJ out, This is crazy their phones not working either, they can at least place a recording on the phone line telling you they are having a problem instead the phone goes busy or all circuits are busy. Real good customer service.

Jerry Slaff
Jerry Slaff

Only getting local over the air channels through cable box here in Aspen Hill, Md., just outside Washington DC. Internet and phone are working. Xfinity live TV online NOT working.

TheLight
TheLight

Woodbridge Township, NJ. TV reduced to local channels only, internet still up. Customer service cannot be reached by phone or web.

Bikerjohn
Bikerjohn

Fox News normal and HD still out, not on streaming App for Xfinity either.

Annie42
Annie42

TV out. Just channel 2. Belleville NJ

geb0
geb0

cable tv out – local channels only – in waldorf, md

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