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Clash of Clans update not compatible on Android

The Clash of Clans maintenance break has finished for January 26, 2016 but straight away we can see that many players are having problems with Clash of Clans device not compatible messages after trying to update.

We’re not sure what is going on, but this is the second time in a row where players have suffered problems with the Android version specifically – iOS seems to be ok.

In the last update on Android, we also told you about how the Clash of Clans update was not on the Google Play Storeis this happening again for you?

Right now, we know for a fact that the Clash of Clans update is not working on Android and you can see the message that everyone is getting with the image below.

clash-of-clans-device-not-compatible

Just to point out, the same message is happening on new devices as well as old on the latest version of Android 5.1 Lollipop. That includes the likes of Samsung Galaxy S5, S6, LG G2 and many more.

We will bring you updates on this situation as we get it, but for now Supercell has not said anything about specific Android problems on Twitter.

Are you getting Clash of Clans device not compatible errors when installing the new update on January 26,2016? If so, what device are you using?

We will update this article as necessary.

Update: Supercell has now posted a Clash of Clans ‘device not compatible’ fix for those having problems. Try it and let us know if it works for you.

Written by Alan Ng

Alan has been working for Product-Reviews since 2009 and became the Editor-in-chief in 2014. He has a passion for technology, the latest mobile phones and gadgets, and the gaming industry. Alan is a graduate of Canterbury Christ Church University and completed a B.A in Commercial Music in 2008. While expressing a keen interest in all areas that PR cover, you'll usually find Alan in the gaming section, where he'll be keeping enthusiasts up to date on all the latest news and reviews for consoles and PC.

Contact Alan Ng: alan@product-reviews.net

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Bernie
Bernie

done doing advice not working

Bernie
Bernie

not working for my phone, lenovo a7000 andriod version 5.0 / google play store build version 5.1.11

d
d

It worked for my s5

Evy Allenbrand
Evy Allenbrand

Clear cache as described above worked for my LG Power

Chan Chhaya
Chan Chhaya

It works after I’ve updated to android version 5.0.1 (LG G2)

Nicole Shafer
Nicole Shafer

Not working

Paul Erickson
Paul Erickson

They still refuse to fix it.

Josh Madril
Josh Madril

Still not compatible
with lg risio

Dawna Gryphon
Dawna Gryphon

I have a droid turbo. I have tried the suggestion here and cannot reinstall the game. I am still incompatible.

Msm Kps
Msm Kps

This is an overrated game, for sure. May people who doesnt know anything about the game will like this. Just watch PC and console games, waiting for terror graphics games like farcry, tombraider and many more etc., Its obviously overrated.

KMO
KMO

If you go to google play through the browser, be sure to try installing the app at least 10 times. I got an error message multiple times but it worked after I pushed install for the 8 or 9th time.

Umang
Umang

For everyone who’s facing this problem..go to Google play store through your browser, log in and install the game. Worked for me without any issues.

Kristina Lea Slover
Kristina Lea Slover

I have an LG G4 and have tried everything but nothing is fixing the issue. Fix this please!

Ted
Ted

Its a sign to find another game. This one is played out!

Keller
Keller

The fix isn’t working.

atkinson
atkinson

Samsung tab7 also have the same problem whit this thing.

Jean Castor
Jean Castor

LG G4 (LG-H540) Same thing happening. cant search clash of clans in google play and device not compatible after the January 26 update.

Josh
Josh

LG Stylo doesn’t work for it. Tried deleting the app to get it to do more than show a blank screen, now it’s impossible to get it back. Tried the fix, no go. This needs to be fixed. I gave in time and money and lost my town hall 7 account. Right at the beginning of a clan war too. I’m pissed. Might not even go back when it’s fixed.

Sachin Sharma
Sachin Sharma

All of a sudden my device is showing incompatibility issues after coc 26 JAN 2016 update,
In spite using the latest available version of android. Please fix this issue as soon as possible.

Princr
Princr

Samsung galaxy avant I can update just can’t open the app

thomas marion
thomas marion

Kyocera hydro wave no problems updated just fine lollipop 5.1

John
John

Still a problem android clash of clans after clearing data on Google play.

Dakota
Dakota

I have an lg power on 5.0.1 lollipop and this won’t work I’ve spent way to much time and litterally have1 more day till my th is lvl9 please help

Jordan Heaps
Jordan Heaps

Droid turbo is not working

Cindy Williams DuBulis
Cindy Williams DuBulis

I have an amazon fire HD 10 tablet and I had to pay just to play clash of clans and since the update I have not been able to play. When I click on the game it says there is an update available. I click on update and it sends me to the amazon app store but there isnt an update anywhere that I can find.

Richard Hurley
Richard Hurley

Working now – uninstalled updates for play store, app source, and app updates. Also cleared cache and data and forced stopped for all mentioned. Reinstalled clash then restarted phone.

Mike Rogers
Mike Rogers

Just tried again. Still not working for me sadly.

JashDana Cumbie
JashDana Cumbie

It’s working for me now, and I did nothing to my phone, except try again.

Mark
Mark

It’s works with my Android

JashDana Cumbie
JashDana Cumbie

Note 4, tried clearing google play cache, still says “Your device isn’t compatible with this version”

Bonita Allen
Bonita Allen

LG RISIO..SAME PROBLEM..NOT COMPATIBLE..FIX IT QUICK…. THANKS

Rachel
Rachel

I have a Google Nexus 9 and I tried the clear data/cache thing, and it didn’t work. I can only hope Supercell will fix this soon.

Pepo
Pepo

Didnt work here either, LG 3

fee
fee

Didnt work. Same thing they told us to do last time and it didnt work. Why on earth would they think it’d work this time? or is it just a way for them to make us shut up till we realize it doesnt work.

Cor
Cor

Galaxy S5. Didn’t work as well. Tried clearing the cache as suggested, and that didn’t help either. Currently still not compatible.

McTravDad
McTravDad

My phone is having this issue currently.
Android version: 5.0.1
Kernel version: 3.10.49
Software version: L33L10a

John
John

My Galaxy S5 Active with 5.1.1 got the update. Working fine.

Carl Salvato
Carl Salvato

Didn’t help me either. LG Leon with latest updated software

Mike Rogers
Mike Rogers

Same here. Device not compatible. Cleared data/cache still not working. Pls fix. Don’t u test things before releasing mandatory updates???

Vinu Kurien
Vinu Kurien

I dont find the game in play store anymore

Austin
Austin

That process outlined by CoC was not helpful. Did not work

Hikaru
Hikaru

Just reformatted my phone. Not just the cache dude. Now i cant even install the game. Kept saying not compatible with my device

cpeoples
cpeoples

I have a Samsung Galaxy S5 and it’s not compatible. I tried clearing the cache, did not work. Please fix!!!

Mark
Mark

Didn’t work for me. Also cleared cache/data for Clash of Clan app. No Luck. Samsung Galaxy S5. Same issue for Marvel Future Fight

Izadora Fernandes
Izadora Fernandes

Did what super cell said. Still doesn’t work. App doesn’t even apear in Google play store anymore.

Tomas Durdik
Tomas Durdik

Me to but still same nothing changes

Jonny Cashmere
Jonny Cashmere

I also tried clearing data cache

Jonny Cashmere
Jonny Cashmere

I have a LG Stylo G and no gameplay.

gatekeeper
gatekeeper

i tried clearing cache/data still no good. Droid Turbo

thomas murphy
thomas murphy

Got same problem – and a war in 12 hours.

birju
birju

Plz remove … new virsion update

sue
sue

I’ve got a Samsung s6 and it’s not compatible. Hope for a fix soon

David Salas
David Salas

guys…. just download the apk file and install on it your phone…

Sanjay Dadhich
Sanjay Dadhich

my samsung grand neo is also not capable for updates what the hell is going on man :@

Lamith Jayashan
Lamith Jayashan

I have a htc one m7 lollipop updated . For me also not compatible problem came why is that …

uu
uu

My samsung galaxy grand prime runnig android 5.0.2 can’t update coc i dont understand
I also clear data and reboot but nothing change

buddha
buddha

when will this problem gets fixed ” your device is not compatible” hoping to be fixed very soon plz fix this problem

Matthew hudson
Matthew hudson

My update is working finally. Thanks guys

Vivekananda Holla
Vivekananda Holla

The fix is not working for me. I have moto 2 gen phone

bru war
bru war

giveee upp…..hwawawawa

hoosierjody
hoosierjody

Lg2 phone not compatible. Tried update this morning. 1/26

Matthew hudson
Matthew hudson

the fix is not working for me, i have a lg leon 4g lte i have spent a nice amount of money and time on this game and i really want to get back to clash. will the android users get anything for this inconvenience? im really ready to play.

Stefan
Stefan

I have a Lenovo Tablet with Android 5.0.1 and it also doesn’t work!!! I cleared my data from Google Play Store and it doesn’t help!!!! I hope they fixed this buck ASAP!!!!

Christina
Christina

I have Verizon LG G3. Cache clearing did not work, so I uninstalled the game. After attempting to reinstall, game was not listed in Google Play store

Aj Worden
Aj Worden

*Worked for android version 5.1

Aj Worden
Aj Worden

Worked for me as well, cleared data from apps> google play store. Then rebooted and searched play store as Jay B said. Thanks!

Naveen
Naveen

Yurekha– didn’t work yet

Leanne
Leanne

Hi i have android LG G3 phone cant seem to show update what now. Has it wiped all my game play off

Jay B
Jay B

This worked for me: force stop google play then clear data. Open google play then search coc. Click on update. Hope this helps.

Chuckie
Chuckie

Lenovo tablet it doesn’t work

Noobilator7
Noobilator7

On Andriod 4.1.2 it works, but not 5.0? k den

Bobby Parks
Bobby Parks

Okay ppl!!! I got this to work….I went to my apps, Google play, clear data, then rebooted my device. Dine deal 🙂

Ray Scheel
Ray Scheel

After clearing Data/Cache, reboot, then wait up to 5 minutes for it to work with the normal update process.

jmich
jmich

From your phone’s browser such as chrome, search for play store, then click on google play in the search results, once in the online version of play store search for class of clans in the search bar, click on clash of clans but make sure to not open it with the play store app, this should put it back on your device.

Breaker143
Breaker143

LG G4 is not compatible. Been an on going issue that Supercell has ignored since the winter update

John
John

Galaxy S5 not compatible – why? Still not at this writing. Hope they fix this fast. Frustrating….

Alberto Luna
Alberto Luna

Hope this helps guys 🙂

JT Harrison
JT Harrison

Cleared cache in play store and COC apps and still says not compatible on S5

Alberto Luna
Alberto Luna

Download vshare market on the App Store and download clash of clans through there that’s the only way I managed to get it as of rite now guys 👍🏼

Chad
Chad

After clearing cache I went to my apps in google play store and coc shows as needing update. Update from there because the regular page still says incompatible.

Josh
Josh

Please fix I have a galaxy s6 running android version 5.1.1

Noor Hotak
Noor Hotak

Hi supercell team, why my country which is Afghanistan is show no available in your country?

Bobby Parks
Bobby Parks

I’m using an Android turbo and having the same problem. Device isn’t compatible. I tried clearing cache/data and it didn’t work…also tried uninstalling and now I can reinstall the game :[

Jake
Jake

Not working bout to give up on supercell

Sheng
Sheng

Still not working.

Christian Ramirez
Christian Ramirez

Not working for me

Wally Flangers
Wally Flangers

I just bought a gun… if supercell doesn’t fix this today im pulling the trigger. I have no other reason to live if clash of clans isn’t working….

Taka
Taka

Not working, i also uninstalled coc but the game now is not showing on Google play.

NgTurbo
NgTurbo

Not working still.. anyone else?

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