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BlackBerry Bold 9700: OS 6.0.0.344 Installation Guide

As you might be aware, a leaked version of RIM’s newest OS hit the internet this week for a majority of older BlackBerry phones including the Bold 9700, Pearl 3G 9100 and Curve 3G 9300. If you want to try OS 6 out but are not sure how to go about it, we have taken the liberty of writing a little guide for you to get started.

Let me just start off by saying this is not an official version of the OS by any means, so by installing and following this guide is completely at your own risk. My recommendation to you would be to wait for an official release by either RIM or your carrier.

For the rest of you who know what the circumstances are but still want to go ahead with the install, read on.

1. Upgrade Desktop Manager and Backup – This will be the most important step in this entire guide, unless you are not worried about backing up your contacts, calender data, message, music, photos, tasks, memos and anything else you want saving.

If you already have Desktop Manager installed on your computer, check what version you are running by loading up the application (Windows Start menu > All Programs > BlackBerry > Desktop Manager), clicking help, then selecting About BlackBerry Desktop Manager. The version will be listed on the General tab. If you are not running version 6 of the software, click the Check for Updates link in the bottom right hand corner of the application, where it will then prompt you to download and install Desktop Manager version 6.

Once Desktop Manager 6 has been downloaded and installed, reload the application, plug in your 9700 and let the program register that the phone is connected. From here, you should see two options in the black toolbar at the top. Click Device > Back up… This will then take you through the step by step process of backing up your important data. Once this has been done, and you have made a note of where you saved your backup file, go back to DM (Desktop Manager) and backup your pictures, videos, and music if you wish by selecting the appropriate option under Media Sync, which is listed on the left hand side of the application.

All backed up now? Good, lets get moving.

2. Install OS 6.0.0.344 On Your Computer – Once you have downloaded OS 6 from wherever you downloaded it from (I will not be giving any links to the program), double click the .exe file and go through the steps. It’s fairly straight forward.

3. Installing OS 6 On Your BlackBerry Bold 9700 & Restoring Backup – Once step 2 has been completed, connect your phone via USB if you disconnected it after the backup process. If DM loads, check that it is connected. You should see an image of the device when it loads with an option telling you that an update is available for your 9700. Ignore this for now and close DM.

Now we need to locate the setup files that we installed in step 2. To do this, we go to: –

C:\program files(86)\common files\research in motion\apploader\

When inside this directory, either delete or rename the vendor.xml file to something else. I recommend that you delete it. If it is not there, don’t panic, then run loader.exe.

Follow the on screen instructions, but when going through, take a look at the different check marks to see what you want installed and what you don’t want installed. My recommendation would be to uncheck all applications that you downloaded such as Facebook, Twitter, Windows Live Messenger, Copter etc. We will manually redownload these after OS 6 has been installed.

When you get to the screen that asks you if you want to make a backup of your device and restore 3rd party applications, change the option to Do Not Restore. It should already be selected to do so, so make sure you change it.

Experience OS 6.0.0.344 – Let the updater go through the process and update your phone to OS 6. It should take up to 30mins for this to be completed. Once it has been completed, or near to doing so, you should notice that your BlackBerry has a slightly different loading screen, with the loading bar being at the bottom of the screen and an updated BlackBerry logo. The phone will then boot for the first time and take you through a video guide of the new features that come with OS 6. I almost skipped this, but if I did I would not have found out about 1 or two new features like the improved zoom, or the extra options that have been added. It will then prompt you to setup your 9700. If you wish to do this later, you can always come back to it. Play around with the menu’s for a while until you are satisfied that the installation went well and are having no issues. I recommend doing a battery pull afterwards, and letting it reboot to double check that there are now problems after the initial boot.

Restoring Data To Your Bold 9700 – By now, you should have a big smile on your face knowing you installed OS 6, and everything is working perfectly. You love the new menu’s and features but want to get your contacts, saved data and applications back on there.

Simply pop your USB cable back into the phone, load up DM, select Device > Restore, to which then you will be prompted with an option to choose your backup file. Select the most recent, and then select the option that allows you to choose what items you would like to restore. Only choose items like contacts/calendar/tasks/memos/messages etc. Nothing else should be restored from the backup file.

Once everything is restored and you have checked to make sure it is all there, you can then use BlackBerry App World to download the applications you had installed before and hey presto! You have a fully functional OS 6 installed on your BlackBerry Bold 9700.

If this guide was helpful to you, or you would like to make some additions, leave us a comment below and share your thoughts.

Update: A lot of you have had trouble downloading the update, here are some alternative download links for you: FileServe, MediaFire, DepositFiles.

Written by Jamie Pert

Jamie has a background in computer repairs and maintenance along with network administration, he now enjoys utilizing the benefits of new technologies and enjoys writing about anything that brings new technology to the world.

He began writing for Product Reviews in mid 2009 and has since expanded his knowledge across a wide-base of devices, he is looking to get more hands-on experience with new devices to gain a better understanding of the latest and greatest technologies.

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Nick
Nick

i have downloaded the new os and when i go to look for the vendor file in the c drive it isnt there. the research in motion folder is when i open it its just files for desktop manager. i may be an idiot but at least im trying

Leon
Leon

If i were to download this and install it on bb, can i restore my phone if something happens?

nathan
nathan

doesn't work for me have tried several times. Once the BB reboots into the "accept agreement" screen it is totally frozen and nothing works and I have to wip[e each time and go back to os5. Really annoying

Firewater
Firewater

Thanks, helped me out a lot! Works smoooth.

Percy
Percy

Loading it on my 9700 bold. It finished the installation but it's hanging on the restart screen. any ideas?

rocks
rocks

i did installed for new version os 6.0 its cool but not works change themes . any help ???

Dwayne
Dwayne

Thank you for this tutorial.. it really helped. And u were right, i did smile when i started using OS 6.. Thx again..

darren
darren

how do i put back my original version on my pone back pls need the help

darren
darren

i have updated the os 6 on my phone and i'm getting a black and white screen also when i restore it it keeps giving me a small screen in the center when i install os 5 question how can i get that screen off because only the answer and disconnect button is working help please

Jonathan
Jonathan

I can only restore 79/641 contacts in my address book. Any help will be appreciated

Tiff
Tiff

I have a question regarding this topic, I have an international version of the BB 9700, I was wondering if upgrading to os 6 would affect my unlocked BB 9700. Thank you.

mayank
mayank

my desktop manager 6.0 is not detecting the os6.0 for 9700…i have downloaded and installed it correctly from torrents…wat to do??

manu
manu

instructions are remarkable

name is Not Imported
name is Not Imported

thanks., it work on every network in australia.
Softwer Tested,5/5

kyle carey
kyle carey

just installed, following these instructions also downloaded it of piratebay.org took around about 1 hour to do but that was installing software for desktop and the software for the phone 🙂

SKBishnoi
SKBishnoi

thanks buddy! It works like a breeze. Guide is superb.

lord
lord

thank u sooooooooooooooooooooooooooooooo muck its great no problem :D:D:D:D loooooooooool

Mobe
Mobe

Followed the guide, worked fine! Thanks… The only problem is the "Myspace" app isn't supported and sometimes the OS lags and prompts me to remove any unwanted app to free up memory.

blackchild
blackchild

PLS DOES DIS OS6 WORKS ON MTN BROWSER SETTINGS COS MY FRIENDS OWN ANYTIME HE IS USING IT TO BROWSE IT TAKES HIS AIRTIME..PLS HELP

Patrick
Patrick

Anyone who's having issues with the 3/4 loading on first boot – ensure your USB cable is disconnected and it seems to smarten up pretty much right away – I ended up holding down the power button for a few seconds and presto – it loaded the rest of the way. 🙂

OS 6 is quite good – I'm happy with it!

Dennis
Dennis

Everything went well except the fact that during the installation it stops on 60% . Butt after hitting the middle "touch" button it went to 100% and made me smile.

Thanx 😀 guys

Som
Som

Many thanks Jamie..this works like cakewalk !! Absolutely stunning interface and a lot more easy and intuitive. thanks for your guide !!

akainzo
akainzo

wow! i downloaded the OS 6.0.0.358 (t-mobile branded)for my bold 9700 about 3days ago and installed it afterwards.it has been working like magic ever since,i had alittle problem at first.my screen was showing black & white and error icons.
i read through some posts on some forums and found out that i needed to delete 2 net_rim_theme_tmobile ,i did that and later reinstalled the OS.right now am good and am loving iyt like mad except that it hangs at times or cant load some large pages because of the small ram(256mb). a big thans to y'all
yipee!!!

Jonathan
Jonathan

Can I use OS 6 on my strom 9500?

gaurang
gaurang

just cant find the vendor.xml file….i ahve downloaded this to my PC…..should i go ahead and do it? please suggest….im from india and my carrier is vodafone/……..Gaurang

Osama
Osama

can i update to OS 6 without having BIS activated in my BlackBerry

MiteZZ
MiteZZ

thanx works perfect!

marlonreid
marlonreid

wow, i love this OS, had the black and white/t mobile prob and i did as you guys said

krish
krish

thanx a lot for the procedure…………..the new os workin perfectly on my 9700

george
george

Hi__have a 9700, followed your intructions . upgraded desktop manager, back up, downloaded, run. closed DM, deleted vendor, run loader__ it says the blackberry desktop software does not have blackberry device software for the device you have connected to the computer.__what next? where did i go wrong?__help!!

Rabio
Rabio

Great guide! Very much appreciated! Keep up the good work!

Munesh Deodhari

heyy i got the white screen what do i do after this?

ryan
ryan

hi,
followed instructions up until deleting the vendor file. If i delete the file then the upgrade isnt shown when i restart desktop manager. any ideas?

russell
russell

i installed 6 os but my phone not rebooting…… wat to do???

Asia
Asia

it didnt work. I didnt see a video, and my menus and everything is exactly the same? Anyway i can maybe redo the process or fix it somehow?

Imroze
Imroze

fabulous job! Kudos to u guys!!! saved me a lot of bucks for buyin bold 3! 😛

Reginald
Reginald

Great! Thanks for the guide 🙂

orlando
orlando

hi where can I download the new os version?

deyo
deyo

When i open Loader application, i only have Themes to select and deselect. and nothing else
What is going on…cause i can't install os6

Jeremy Nicholls

Everything seems fine based on stability I upgraded yesterday and have been constantly testing. What I have found is that I am unable to copy and paste messages from my email or bbm, etc.. anyone experience this issue?

Big Z
Big Z

Flawless. Everything works.

Jack
Jack

This is ridiculous! You've basically told us to go and download it from somewhere else and run the .exe!

brent
brent

so i got it installed and everything, and its saying i dont have a data plan when i open the web browser. browser works with wifi however.

I asked a friend who works at wind mobile about the issue, he said something about resetting the host routing tables, how do i go about doing that?

Twizz
Twizz

Worked like a charm, its quick and easy to move around, very smooth. Thanks alot for the guide, it helped!

Ray
Ray

great, everything seems perfect for now
thanks

Ali
Ali

i really need your help. I downloaded os 6 perfectly on to my bold 9700, but i cant get it to receive via bluetooth. Can someone please help?? :))

suspiciousnoises
suspiciousnoises

type "9700M_PBr6.0.0_rel1202_PL6.6.0.50_A6.0.0.344.exe" on google u will find a download link!!!. Works great i just cant do that little swipe he does in the demo to switch menu 🙁 is there anyway i can have default RIM theme rather than my network (orange uk) version???

Mike
Mike

worked perfectly, thank you!

Mandeep
Mandeep

awesome…………works perfectly on my bb bold 9700 thanks alottt!!!!

MUNISH
MUNISH

HEY YAAA …….VERY NICE …..JIMMMI …WELL DONE !!!! VERY THX TO U BRO !!!! :):)

Marcin
Marcin

After another reboot and looong wait past 60% I got the welcome animation then licence agreement, clicked OK, waited and waited, nothing. rebooted. Went through the OS load, got to Security Tests Passed 100%, stuck. Waiting and reboots don't help. The screen saver although turns off to black after 30 sec or so. This was a big mistake to upgrade my Tmobile 9700. Any other bleeding-edge techies take this as a warning. What now?

Marcin
Marcin

I'm stuck at loading OS on the BB9700 after a reboot right at the "E" letter, when the progress bar get's to about 60%. I have pulled battery and tried again, still, gets to 60% and just sits there. Toasted????

noy
noy

good

Mouna
Mouna

Super thanks … I just installed the 6 O.S on my 9700 BB.. works PERFECT!
Keep om guys!

alexis
alexis

my phone does not boot, the loading stops at 3/4 ???

moo
moo

working after rebooting twice thanks

moll
moll

the sim card is not working im with vodafone

Vikas Kataria
Vikas Kataria

PLEASE HELP !!!!
I have BB Bold 9700. My BB Desktop Software Version is 6.0. I have the New BB OS 6. I followed your instructions until, when I load LOADER.EXE, I get this message "The Blackberry desktop software does not have blackberry device software for the device that you have connected to the computer. Contac your wirless service provider or system administrator". Now What? Please assist

HigherLiving
HigherLiving

cant you install using a mac?

Carl
Carl

Works like a charm!!!! Thank you!!!!

pat
pat

i cant finda link for os 6 anyone know were a link is help !

Guest 2
Guest 2

Wow…soo smooth on my 9700…This is very nice…Same setup as Torch…Love the new functions…Thanks for all the help with loading..

oli
oli

It worked fine for me, but the only problem i have found is receiving files via bluetooth…in os5 you used to go to media, then click receive using bluetooth….this seems to have gone now in os6…anyone had the same problem or found a solution?
Thanks!

Terrence
Terrence

would this version work on a 9520 storm 2?

Kirk Williamns
Kirk Williamns

Worked great for me. What a great step forward for RIM. I appreciate the guide. Thanks!

Max
Max

where and how i can download the new version 6.0 for bb 9700

pierre
pierre

i followed all the instructions but when i start my 9700, the loading bar doesn't go all the way, it stops and then nothing

can anyone help me on that one?
it'd be great

Jason Grogopoulos
Jason Grogopoulos

knobs..should wait for official RIM software. Obviously there are issues since it's not from rim. I was afraid if I loaded os 6 my Bold 9700 would be fuckt. Best to be patient and do it right!

Anil
Anil

simply awasomeee…. thanks a lot… work fine and super better

ahmed
ahmed

my browser is not working at all ……….. need help !!!

abel1015
abel1015

I found one issue after installing 6.0.0.344 on my 9700, there were times when I can use my webkit browser and there were times where I cant. its not the wireless data connection coz I can use bolt as my browser. any one experience this kind of problem? was it the settings? pls help

David
David

had the same white screen problem, followed the directions to eliminate the t-mobile theme and now it works great. Too bad t-mobile couldn't be deleted as easily!

Susanne
Susanne

Hi,

When I start the loader.exe, there's only apps, the OS isnt there to install.

Thanks

Peter
Peter

I installed os 6 onto a Bell blackberry that was unlocked.
Install went smoothly. Took about 25 minutes. I loaded only defaults plus about 4 additional apps. Everything went smoothly.
Love the new look. but will take some time to get use too..
It isnt THAT much faster… but noticable..
If you need the upgrade file contact p t s AT hot mail and i can arrange something.

Palestinean Tiger
Palestinean Tiger

I love u man

Deamon Reitis
Deamon Reitis

Just installed os 6 on my videotron bb bold 9700. And there were no issues.

Stephen
Stephen

I did the download, all worked fine, I have one problem my browser gives me this messages when I try to use it – "Browsing over the cellular network is not included in as part of your current service plan. To browse the web you must use Wi-Fi or contact your service provider to change your service plan." Now I can't call my service provider since this update is not official but it still works and I don't always have Wi-Fi where I am. What can I do to get my browser to work since it worked before with my… Read more »

jaycee
jaycee

how do you do this on a mac?

Terry F Nutts
Terry F Nutts

Non of the DL links work!

Matheus
Matheus

Installation went well and it seems just as fast as BB5. My only issue is that my maps, Bloomberg and application store doesn’t run through my BIS, and additional charges when using these applications. Is there a setting to fix this?

David
David

Perfect, now the 9700 matches my Torch

Ricky
Ricky

the black and white screen i had that as well, but as Trey said, just go into BSAK and delete the net_rim_theme_tmobile* cod file and then reboot the device, mine is working fine now, thanks very much Trey.

Charlotte
Charlotte

Great tutorial, everything runs smoothly now.

Thanks!

abel1015
abel1015

The instructions given by jamie was very clear and easy to follow. I made it for 20 mins. This was the first time I upgraded my OS. And I started on a leak w/c has a tendency to nuke my bb. Wiipee!! Very, very cool OS 6! Very, very stable and fast. No problem in reloading all 3rd party applications I wanted to install. Even FB v1.9 is no problem downloading. I had exactly 90mb of free app after upgrading to OS 6. Tnx Jamie! This is such a wonderful treat. I’m so glad I did this. Downloaded this morning.… Read more »

Dom
Dom

Mine isnt working It loads somehwat but some icons arent fully loaded and it shows in black and white what to do next?

guest
guest

easy to follow instructions. worked out perfect! not one issue

Trey
Trey

Found somewhere else for white screen….

Quote from: billard on November 02, 2010, 09:41:34 AM
I have installed OS 6 for my Bold 9700 but the theme is Black/White, many icons are error. Does anyone get problem like me? (
I am guessing you are on Tmobile. If so you need to delete the two net_rim_theme_tmobile* cod files from your blackberry with BSAK or remove them from the java folder on your PC and reload the OS.

Kevin
Kevin

is it the same procedure for curve 9300 3g also ???

Raoul Menendez
Raoul Menendez

Can I update my 9000 with the same software?

Leif
Leif

i cant get this, please someone help!!!

Sergio
Sergio

I followed the instructions Im also getting the white screen…..
Please help…

SAFS
SAFS

IM LOADING HOLD THUMBS

cosmic171
cosmic171

great guide jamie
worked great thanks

akbarherekar
akbarherekar

I installed the OS 6 without removing the vendor.xml file before i found this guide and now it shows me a white screen everytime i load up my phone. Is there anyway to fix this? Can i reinstall the OS 6 software somehow?

werner
werner

Where do I get the download link? I see it has been removed from all the sites?

hxh
hxh

i cant go in my email account setup not sure why, other than that, very clear and detailed instructions, thanks a lot.

ibrahim
ibrahim

Instructions worked perfectly. Loving the OS 6.0-fast and easy to use.

Thanks

Amauris
Amauris

what link did you guys use?

dane
dane

I did this everything works so far,

Noticed that my browser shortcuts do not work, pressing T doesn’t scroll to the top of the page etc.

Thanx

mikey f
mikey f

ok, i have successfully updated to os6 on my nold 9700 following your guidelines, and all is working extremely well. seems very quick and smooth using the new menu system. my one and only problem so far is i cant get the facebook app to install. saying my phone doesnt support it?

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