Avengers Alliance: Forget Comic Con, fix your game Playdom

Avengers Alliance may be in the midst of some exciting reveals thanks to Comic Con weekend, but unfortunately it appears that developers Playdom are still failing to sense the grasp of keeping their general player base happy. Not for the first time, we’ve discovered that more premium items are being sold, which don’t actually work as advertised upon purchase.

Thousands of players who play the game regularly will agree that this aspect of introducing new features for the game, but breaking several others in the process – is a constant headache. Perhaps the worst thing about it though, is the fact that Playdom seemingly refuse to acknowledge their flaws, highlighted with the dismal customer service as highlighted in a previous report we did here.

It’s a real shame as well, as we love Comic Con just like the rest of you – who doesn’t? We’ve just had exciting reveals such as Bishop as the next PVP hero reward, Ares as a future Spec Ops reward and Elektra as the next lockbox hero, but still we are having to endure painful reminders of Playdom’s business practices.

Go into the game now, and you’ll see that Playdom has put up a premium item called the ‘Radian Cannon’, which has a price tag of 64 gold attached to it. In real money terms, this translates to around $15 of your hard earned cash. While the weapon’s abilities are worthy of any skilled agent, the weapon is in fact broken which effectively means that Playdom are asking players to cough up cash in return for an item that doesn’t work.


We hear sinister things about EA all of the time, but surely even EA wouldn’t attempt a stunt like this would they? Perhaps even more disappointing for fans is that this is just one case of several, where the number of bugs are starting to outweigh the positive aspects of the game.

If Playdom simply communicated to their player base about these kinds of issues, even come out with an apology of some sorts it would be a different case all together. Instead though, they are basically sending out a message that they want players to spend 64 gold on a weapon that they haven’t even bothered to test before asking players to buy it – the same players that have effectively contributed to Playdom’s success so far.

Do Disney and Marvel really know what is going on behind the scenes at Avengers Alliance? Give us your thoughts on the sheer amount of bugs in the game, combined with Playdom’s apparent refusal to acknowledge them. There’s even a fan-made bug thread on the game’s official forum, which seemingly gets completely ignored – both by Playdom and the moderation team that run the forums.

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Written by Alan Ng

Alan has been working for Product-Reviews since 2009 and became the Editor-in-chief in 2014. He has a passion for technology, the latest mobile phones and gadgets, and the gaming industry. Alan is a graduate of Canterbury Christ Church University and completed a B.A in Commercial Music in 2008. While expressing a keen interest in all areas that PR cover, you'll usually find Alan in the gaming section, where he'll be keeping enthusiasts up to date on all the latest news and reviews for consoles and PC.

Contact Alan Ng: [email protected]


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