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AT&T’s New Data Plans: Customer Cease & Desist Warnings

Some surprising details to share with you now, as it has been alleged that AT&T are threatening customers with cease and desist letters if they continue to bombard CEO Randell Stephenson with continuous emails.

According to this article over at Engadget, one customer named as Giorgio Galante wrote to the CEO, expressing his displeasure at the service he was getting, and especially highlighting AT&T’s new data plans which will go into effect as of June 7th, as the final straw.

Perhaps the part about Galante’s plans to jump ship to Sprint and their HTC EVO 4G handset didn’t go down to well with Randell, prompting AT&T’s Executive Response Team to reply back to the customer, saying that further emails to the CEO will result in legal action.

Pretty drastic, don’t you think? Hopefully we will have more details on this story for you soon – head to Engadget for the full story.

Give us your reaction to the news.

Written by Alan Ng

Alan has been working for Product-Reviews since 2009 and became the Editor-in-chief in 2014. He has a passion for technology, the latest mobile phones and gadgets, and the gaming industry. Alan is a graduate of Canterbury Christ Church University and completed a B.A in Commercial Music in 2008. While expressing a keen interest in all areas that PR cover, you'll usually find Alan in the gaming section, where he'll be keeping enthusiasts up to date on all the latest news and reviews for consoles and PC.

Contact Alan Ng: alan@product-reviews.net

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Bobbiemichael488 Recent comment authors
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Bobbie
Bobbie

Not only do they threaten lawsuits for someone trying to get help, their customer service does not help in any way shape, form, or fashion even when they mess up. I have an issue I have been trying to resolve since last December. Thanks to this guy, I've just contacted the CEO myself. Hopefully following on his heels, someone will listen this time! I have made sure that many of my friends do NOT make the switch over (had three waiting in the wings to see how my issue was resolved, all have moved on with other companies, many more… Read more »

michael488
michael488

It’s only going to make more people switch to the truly named NOW NETWORK Sprint.

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