AT&T Outage today with no Internet and phone service

There has been a big problem for AT&T customers this evening, with AT&T themselves confirming that a burst pipe in the Akron area has caused a widespread AT&T outage today, affecting both AT&T internet and phone services.

We thought that the issue would have been fixed up already, but at the time of writing we can still see a flood of complaints coming in on social media, from those who say that AT&T is down with no service on January 13.

At the moment, we can see that AT&T are very busy reassuring customers on their Twitter account that they are doing all they can to get AT&T back up. One hour ago, the provider confirmed once again that the burst pipe appears to be the main route of the problem.


As far as we’re aware, this problem has been ongoing for over 3 hours, which is a very big outage by AT&T standards. It’s even worse this time as all AT&T services in that area are down, including AT&T internet not working, on top of AT&T phone services.


A burst pipe is never good though and we can only hope that AT&T has some kind of contingency plan. Then again, how do you prepare against a sudden burst pipe?

Keep an eye on AT&T’s Twitter page for the latest updates and give us your status at the moment. Can you connect to any AT&T services in your area, or are you still having big problems?

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Written by Alan Ng

Alan has been working for Product-Reviews since 2009 and became the Editor-in-chief in 2014. He has a passion for technology, the latest mobile phones and gadgets, and the gaming industry. Alan is a graduate of Canterbury Christ Church University and completed a B.A in Commercial Music in 2008. While expressing a keen interest in all areas that PR cover, you'll usually find Alan in the gaming section, where he'll be keeping enthusiasts up to date on all the latest news and reviews for consoles and PC.

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