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Apple iPhone 4 Apology: Still not convinced

By now you should all know about the iPhone 4 reception issue, it took over a week for Apple to issue an apology, where they explained that they got it totally wrong. They were talking about how the iOS 4 software reports the strength of the carrier’s signal.

Apple has been receiving a huge number of complaints on a daily basis, all of which has something to do with when you hold the fourth-generation iPhone in your left hand, which we have a hands-on review of this happening. Many believe that it is a fault with the antenna being on the outside, but Apple maintains that its all about mathematics and can be solved with a simple iOS 4 update.

Apple maintains that the signal strength that you see in the first place is wrong, so if you have 5 bars, you are really only getting 3 so why are we still dropping calls if it is only what we are seeing on screen?

According to a report on Washington Post, iPhone 4 users are still not convinced that a firmware update will solve the issue and that it is still hardware related. What do you think?

Written by Peter Chubb

Peter has been writing on Product-Reviews since 2007 and in that time much has changed for him, like his hair having more grey than brown now. He loves gadgets and cars, and gets excited when big events come up, such as CES and the big auto shows.

Contact Peter Chubb: peter@product-reviews.net

He started out working in a factory and dreamed of the day when he could become his own boss; That happened back in 2002 and he has never looked back since. Things have changed so much on the Internet in that time, but he has adapted well.

Contact Peter Chubb: peter@product-reviews.net

Comments

  • Sonic2SEGA

    I think this is just a cover up and I disagree with Apple's comments today. Its blatantly a Hardware issue with the Antenna seemingly being affected by the pulsation of a Human Hand that holds the Iphone…..

  • Flamehearetd

    Personally I don't buy that this is a software issue – it is obviously hardware related given that it is produced by physically holding the phone in a certain (wrong) way. Apple is making themselves look ridiculous here by shifting their position so quickly and frequently. They should just recall the phone and be honest that here is a problem.

  • Eddie E. Walker

    If what Apple is saying is true about the signal strength not being registered properly, then why does the signal continue to drop while holding the phone until the signal indicator goes to nothing and the call and service are dropped. When you release the phone by either placing it down not holding it or you place the phone in a case shielding the antenna, you can see the service reappear and the bars begin to come back.
    I find this not consistent with Apples thought process.

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