EE Network not working, 4G signal problems again

By Alan Ng - Sep 10, 2014

EE Network appears to be having problems this week, as we have seen an increased amount of complaints about EE Network down today, with constant EE Network signal problems that are causing users hassle.

Getting a high signal with EE Network seems to be the main issue that has been affecting customers this week. Within 24 hours we have seen many complaints and a quick check on social media suggests that there are plenty of other EE users who are having the same problem.

We’ve also seen messages from users who said that they were unable to achieve a 4G signal with EE Network for hours, having to go back to a 3G connection which obviously isn’t ideal when you are paying higher costs for a faster service.

Above are just some of the complaints that we have seen this week about EE Network signal problems and we can see that they are still coming in. There has been no official statement on the EE Twitter page, so it doesn’t appear to be a serious outage at the moment – just intermittent.

If anything changes on this, we will let you know as soon as possible. For now, let us know where you are and if you have been experiencing any EE Network signal problems with your service this week.

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Also See: No EE signal, not working in London, July 21

  • Ann jones

    The mobile Internet connection is really really bad in killgetty west Wales losing connection virtually every day just being told trouble with mast this as been going on for weeks when are they going to stop making excuses and get down to fixing it very disappointed with ee they say their the biggest and the best. In their advertising totally misleading

  • yasmin

    I live in West London shepherds bush to be exact and I’ve been having network problem for about 2 weeks. No Internet in my house and very weak connection when outside my area. How long will this take to be fixed?

  • matty

    I live in wales in the blaenau gwent area and my mobile phone has had no internet on it since 3rd or 4th of march I am disappointed with the service

  • Sally

    Ee contract

    I pay alot for my contract for 2 years and was not able to cancel it. Since I have the contract I had signal issues, network coverage and internet as it has weak signal or no signal. Customerservice is useless. They hang up without solving your issue so you need to call back and wait maybe 30 minutes to talk to one of them again.
    I’m glad that I have changed my network and got newer and latest phone deal with the same price.
    O2 and vodafone isn’t the better service.

    Please be aware of that ee is the worst ever. You think that 2 companies joined and giving you best in the beginning and once you use it ,you can understand.

  • Dido

    Feb up of not being able to access 4g when paying such a lot on a contract that doesn’t live up to its claims.

  • No connection for a week do not know why people pay for EE. They beg for customers using so called Kevin Bacon all the time yet always have issues I do not see why they don’t close the company down and give original company back to tmobile and orange which where separate and 100% good service

  • Laura

    thanet – no 3g signal and sometimes no signal at all. so paying on pay as you go and cant use the internet allowance and they have mucked it up as I received a text to say I had used all my internet and yet when I get a 3g signal (often by turning on the 4g option in settings) I have access to the internet so they are ripping people off as I thought my internet was out and so paid extra money for a booster. been over a week now

  • Annette

    No signal again today, cannot make or receive calls! Cannot text, can’t ring EE to complain! Absolutely fed up of this provider! Chingford london

  • David Roderick

    If ee are such a major player then this should not be happening. And to say sorry to there users I think the next 4 months should be half price….. 10gb data download when you can’t even access the Internet let alone phone anyone. Was on m5 somerset could not even phone boss to say I’m ok but stuck here due to accident.

  • David Roderick

    No phone network all day have been able to send texts. But at 46 a month I think I’ll reconsider when it’s up for renewal. 4th time this year alone… not happy at all.

  • Nathan

    Nothing in Swansea Valley. Been on and off most of the day

  • jenny j

    No EE service now!! in North West… grrr

  • suresh

    No EE service in slough sl2 postcode from last week nothing sorted rubbish service ee