It looks like Lenovo may have a problem on their hands after a major slip up involving the Lenovo Y410P price and a recent offer on the company’s website which initially misled consumers into believing that the laptop was on sale with a doorbuster offer.
The Lenovo Y410p is one of the company’s latest laptops in the popular IdeaPad Y range and comes equipped with a speedy Haswell Intel Core i7 processor. As a result, the price is not too affordable on the market but imagine consumer’s surprise when they found out that Lenovo were offering the Y410p with a massive price reduction.
Last week, Lenovo were initially advertising the Lenovo Y410p for just $279, which was a 79% doorbuster reduction. As you can imagine, consumers immediately jumped on the offer believing that Lenovo had genuinely offered a fantastic deal on the laptop since it was listed on their own website.
However, skip forward a few days later and we can now reveal that Lenovo are cancelling all orders of the Y410p model that were made with the reduction. A statement has been posted by the company in the last few hours, apologizing for what they have called a ‘pricing error’.
A goodwill gesture of $100 rebate has been offered to all consumers purchasing a Lenovo computer in the future, but we can see that there are many complaints coming in from those who believe that Lenovo should honor their original pricing.
Thanks for your patience–new information for those affected by last Friday's pricing error. Follow this link: http://t.co/4RZhUQF2q3
— Lenovo Canada (@Lenovo_Canada) May 27, 2014
We can also see that a petition has been set up as a result of this situation, with over 5,000 signatures now amassed in less than a week. Not only are consumers unhappy about the orders being cancelled, but also Lenovo taking personal information from buyers during the sale process.
Have you been caught up in this and are one of many who bought the Lenovo Y410p from the company during the sale price? Let us know what you think of the conclusion from Lenovo and whether you support this petition that has been set up.