Xbox One black screen problem fix

By Alan Ng - Feb 19, 2014

If you have installed the latest Xbox One update, you may have encountered a rather worrying problem involving Xbox One black screens. Fortunately, it doesn’t appear to be widespread at the moment and there already does appear to be a temporary fix to this issue.

The good news is that Microsoft has already acknowledged this as an official bug after the Xbox One February 2014 update and the team have said that a permanent fix will be on the way to correct this soon.

We’re not sure whether that means that this will be included in the Xbox One March update, or if Microsoft are now planning to issue a quick hotfix to sort this out by the end of the month.

Either way, some users are turning on their consoles and are greeted by black screens whenever they try to enter a game.

Here’s the fix though from Microsoft to get around this problem right now:

“This does not appear to be widespread, but can be addressed by the player by holding the Xbox One power button on the console for ten seconds to restart.”

If this has been troubling you over the last few days, you should definitely give this method a go and see if it works for you.

Let us know how you get on.

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  • kyle h

    this only works to get the screen back on, anytime I go to the home screen from a game I still get the black screen and have to power off again.

  • chuck norris

    it didn’t work for me

  • Chuck Davis

    The quick fix works, I’ve had it happen to mine and my wife’s Xbox One. I thought it was the Titanfall Beta that did it, glad to know it’s from the update, at least this way there will be a fix for it.