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Sony’s silence regarding PSN outage / 8002A548 error

When the PlayStation Network went down back in April gamers were very frustrated by Sony’s silence regarding the matter, today we have heard hundreds, if not thousands of reports suggest that the PSN is down once again (as we reported earlier)- however Sony has not left any reassuring messages on the PlayStation Blog, official Twitter feed or Facebook Page.

So far there has been one very vague tweet which reads “We’re aware that some of you are having issues trying to log into PSN. We’re working to resolve the issue, and we’ll update you here” – you can see the tweet for yourself here. Since then there have been thousands of tweets from frustrated gamers who want to know what’s going on, one reader even suggests that the PSN error codes need to be changed to something which gamers can understand and in turn self diagnose.

As this article’s title suggests there are also lots of people who are currently seeing an 8002A548 error message, you can find out all about this error here, or perhaps watch a video which claims to fix the issue here. We aren’t sure whether this error message is something related to today’s outage, but the links could come in handy. Again Sony has not tweeted anything regarding this error message, which means it is up to gamers to second guess what this error means and how they should go about fixing it.

We really think Sony needs to use social networking to its advantage, one simple Tweet or blogpost would end of all the confusion and perhaps keep PS3 gamers happy for now, instead mystery surrounds the outage – which means people are wondering if Sony’s gaming network has once again been hacked.

Obviously we will keep you posted as we hear more on the matter – in the mean time we would love to hear your opinion regarding Sony’s silence – should Sony use Twitter to keep gamers informed in more detail regarding problems?

Update: We found some tweets on the PlayStation EU Twitter feed, yet still the main PlayStation Twitter feed has not been updated with any reassuring tweets. The Tweets below suggest the PSN should be back online within two hours.

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