Prior to the release of Mac OS X 10.7 Lion we wondered whether this OS version would have similar problems to Snow Leopard when it comes to HP printer support, we spoke about our worries here and since then we have only seen reports of a few isolated problems. An email we received from someone who works with HP’s Mac-Connect team has confirmed that printer compatibility with OS X Lion should be much better than last time around.
According to the email HP has been working closely with Apple to ensure that more than 1,300 printers will be supported by Lion, we are also assured that there will be scan driver support for most modern all-in-ones. If you have installed Mac OS X 10.7 Lion only to notice that your printer no longer works you should open up Apple Software Update, your Mac should then locate and download latest scan, print and utility software.
Over the years HP has released hundreds, if not thousands of printers, therefore don’t be surprised if some of you experience problems with particular models. If you are experiencing problems you should head over to the Mac Print / Scan section of the HP forums, here you should get some help with any issues which you have encountered.
As previously mentioned there are bound to be some compatibility problems, however it is nice to see that HP and Apple are taking support for peripherals more seriously than they did last time around, you may find that one of Lion’s first major software updates resolves some compatible problems which currently exist, but this could be weeks away.
If you have no luck on the HP Forums you should perhaps speak to one of HP’s Mac Experts over at HP support, they should have great knowledge about unsupported devices and either point you in the direction of a fix or tell you that a new printer purchase is the answer. If you are struggling with wireless printing HP.com/wirelessprinting may be able to assist you.
For those of you who have installed Mac OS X Lion only to find that your HP device is no longer supported we would love to hear from you, please leave us a comment below telling us which printer / scanner you have and exactly what problems you are having. Comments in our previous post suggest that there may be issues with the HP LaserJet Pro CM1415fnw, HP PSC 1315 and HP Deskjet 3050A all in one. Also some people are suggesting that your are prompted for a username / password when connecting to a networked printer which wasn’t required before the update.