Snow Leopard 10.6.7 Update: Problems With MacBook Air

By Peter Chubb - Mar 23, 2011

Yesterday Apple made Snow Leopard 10.6.7 update available for download, but we failed to mention that although there were a number of fixes, there were also problems as well. One such issue was with the new MacBook Air, such as crashing.

It does seem stupid that this update was released mostly to resolve an issue with the MacBook Pro, but has now caused an issue for the MacBook Air. The main problem is to do with running the latest version of iTunes, which 9 to 5 Mac reports that users have to force the jukebox application to shutdown. It seems that users are able to start iTunes, but then after 20 seconds the application will freeze, which means that the Air will not respond to any commands.

Apple has yet to comment on the issue, but as always there is a workaround – just until a minor iTunes update becomes available. The first solution is to use TimeMachine, even if you do not have an external hard drive you can still use the internal storage. Having said that, most of us seem to have an external hard drive these days.

The easiest solution for now is to not download and update to Snow Leopard 10.6.7 just yet, not until Apple is able to resolve the issue – although this is a bit late for those who have already done so. I am not certain if I would want to fix this issue by using Repair Disk Permissions, I have done this in the past and my MacBook Air seems very slow to start-up now – but that is a different issue.

We do not know for certain if this affects all MacBook Air owners or those with just the new model – or even just a select few of those? Are you affected by this latest problem?

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  • Stuart

    This just happened to me on my Air, after loading iTunes.
    Interestingly enough, iTunes didn't seem to hang the next time I tired it after powering off the machine/rebooting.
    Hopefully this is sorted out soon… I kind of use itunes alot. :/

  • Rick

    I did the apple update 10.6.7 on my late 2009 mac mini and makes my mac freeze up–I cant even get on to Itunes at all??

  • Obrax

    Yes sound is gone on my MacBook Air, I also get sound interruptions. I have to restart to get sound back.

  • Rachel

    It's not just MacBook Air that is affected either – after installing the udpate on my Mac Pro Quad-Core (mid 2010 model) I have problems with numerous programs, most notably Office for Mac 2011. Start up is also incredibly sluggish. Hopefully Apple will respond to everyone's issues soon. If you visit the Apple Support Discussions forum you will see how many problems this update is causing for users.

  • Jerome

    yep, usually i have no probs with updates but 2 crashes already? Wish i visited your site before i upgraded…