If you are a Vodafone customer in the UK and have been experiencing problems with your signal, we can report that the network has suffered an outage in certain parts of the country.
TechRadar’s Gareth Beavis is reporting the company told them that damage to equipment has resulted in certain customers suffering a loss of internet, SMS, and voice services. No customer data is at risk according to Vodafone. The company said they are “working quickly” to get the service back to normal.
With customers personal data they added that there had “been no impact”. Vodafone have not said whether the damage was caused by an act of vandalism or malfunctioning equipment, but reaffirmed normal service will quickly be resumed.
Networks for all the carriers have had some sort of problem recently, as the big increase in mobile data usage has put a strain on systems which have led to slow data delivery or outages.
But Eddie van der Walt over at Newbury Today is reporting that the outage was caused by a break in at its Basingstoke centre late last night. Equipment was stolen and a large part of the south west and south east were experiencing no service. The outage has affected some customers while others have no issues even in the same area. This depends on individual customer’s contract and number instead of geographic areas.
Have you lost your Vodafone service?