iOS 4.2 Problem: iTunes Music Disappeared? – Quick Fix

By Alan Ng - Nov 24, 2010

For those of you who have encountered a worrying music-related bug on your iPhone or iPod Touch after updating to the recently released iOS 4.2, we have a few steps which may help you to solve your problem.

As reported from Apple Insider, a select number of iPhone and iPod Touch users have been complaining that their entire iTunes music library had been whiped after installing the iOS 4.2 update on their device.

If this has happened to you, you’ll be pleased to know that there is a quick fix which should correct the problem for you. Firstly, you’ll need to connect your device to iTunes via USB. Afterwards, play a song on the iPhone itself from iTunes and then Click the “Sync” button to re-sync the iPhone. Finally, opening the iPod application on the iPhone to rebuild the music library should fix up the problem for you.

If it works for you, then you should thank Apple forum member “slouchsock8” for the tips. If you have any other problems on iOS 4.2 after updating, you can visit our problem thread here.

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  • lynnwit

    Either I am doing this wrong, but it doesn't work… the songs are on my phone, but not in my itunes library… and i can't find them anywhere on my computer… how do it get them back…

  • Callam Booth

    thanks alot for the advice,it worked for my iphone4, i agree with dennis this should never of happened in the first place

  • Dennis

    This is an absolute disgrace, the most fundamental of software testing would have shown this as a problem.