Call of Duty Black Ops: Connection Problems Continue on Xbox 360, PS3?

By Alan Ng - Nov 18, 2010

For those of you with a copy of Call of Duty Black Ops and are still noticing some connection-related problems in the game, we want to know how badly are the problems affecting your in-game experience.

Would you consider it to be unplayable, or do the connection problems just serve as a slight annoyance whilst playing? The good news, is that a patch update is on the way for the console versions of the game, and we’d like to think that Treyarch are now focusing their efforts on fixing up the Xbox 360 and PS3 versions of the game, now that the PC patch update has already been released.

When we wrote about our initial connection problems thread for Black Ops, we received around 250 comments from you so far, so it is obviously one of the major talking points about the game at the moment. Don’t forget to check the official Call of Duty boards daily, so you know when an update is due to go live and what will be fixed in the update.

Treyarch’s community manager Josh Olin has been providing rolling updates on the list of issues that will be fixed in future updates, we’ll be bringing you more details on that shortly.

For now, let us know if you are still having connection problems with the game, and how bad they affect your experience in-game.

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Also See: MW3 more popular than Black Ops

  • willis

    hi, gothic92451 trying to play ops2 my screen says over 200000 on line, join lobby and keeps searching for players why

  • Bobby

    I have had trouble with cod zombies and multiplayer

  • Kattman64

    Hey josh olin i have 640 rds of ak47  ammo  will you volunteer to be my target at range . I would like to interupt your connection to the world .

  • Kattman64

    Treyarch need to rename game cod I dream of  jeannie with a blink of a eye enemy moves . and Weapon has reverse aim assist . i cant shoot a rock weapon stays steady aim at enemy weapon moves  around maybe i need to get drunk  before playing game . It is halfway playable it you can hide and shoot to adjust the aim . But forget about Kill Streaks after you shoot someone  three enemies appear  from thin air and shoot you in the  back.

  • Kattman64

    Treyarch need to rename game cod I dream of  jeannie with a blink of a eye enemy moves . and Weapon has reverse aim assist . i cant shoot a rock weapon stays steady aim at enemy weapon moves  around maybe i need to get drunk  before playing game . It is halfway playable it you can hide and shoot to adjust the aim . But forget about Kill Streaks after you shoot someone  three enemies appear  from thin air and shoot you in the  back.

  • Kattman64

    the game has been unplayable online multiplayer from release  i can play a day or two then my weapons become useless they jump around and have no impact  then i lose connection to host .  i quit playing for a couple of days it goes back to normal.   If anyone wants to join a class action lawsuit  email    Patches make things worse

  • Anonymous

    I have a freezing problem playing Zombies on Black ops PS3. I have no problem playing online Team Deathmatch but once I attempt to play online Zombies, its just luck if I gain access.
    It has frozen many times on the menu screen and I even got the chance to get on my friends private match lobby but once I got in the game, I appeared with no gun!!

    I didnt have this problem about 3 weeks ago and the longer I leave playing Zombies, the better chance I have of playing without any problems.

    I have checked the game disc and it is like a mirror without a scratch or speck of dust on it. I even used a game disc cleaner. I have changed my blu ray player 3 times (I repair them in my spare time) and still the problem occurs.

    I have read that it could be that I have a Fat PS3, which struggles with the online zombies. But my friends have Fat PS3’s and they dont appear to have any problems.

    I am seriously considering buying another game and trying that but it just seems strange as to why this is happening.

    Any suggestions would be very welcome. Cheers

  • Geves

    Even when Im the only one in my house using the internet, I still get a broken connection so badly I cant even move into a room without apearing outside the door again. Its not the Internet connection as I can stream music and films in no time at all. The game is now gathering dust and out of protest Ive not dowloaded the map packs lol.

  • Daniel

    Xbox live zombies doesn't work at all. I've spent hours waiting at loading screens. Unplayable. Treyarch–you suck.

  • r.hayes

    My PS3 has no further connection concerning call of duty black ops involving multipale players or training. What is going on. spent a lot of money for this game. expect someone from Sony to reply

  • willie

    yes same here and its like everk 5 seconds or so to have connections lost or lag or kicked im pissed about it please do something quickly and it is only while playing online.

  • Lordach

    Terrible! is all I have to say…for the past week or so my online gameplay has been the worst. First it takes me forever to find a lobby, then it takes a long time just to start a match. Once a map loads, it starts but then about 80 percent into the load it freezes. If I do get into a match the lag is really bad, I get a bad connection or I just get booted. I've been playing this game since it's come out and only recently has it been this extreme. Very unhappy and wish it would get fixed soon…real soon. Xbox 360 Player.

  • bobby

    I've just turend my xbox 360 and can play call of duty black ops at all and I'm getin pissed off come on treyarch fix the connection thx for listen to me

  • Bobby

    Seems we are all having a lag issue, I knew an enemy was coming around a corner, started firing before he came into view. Unloaded a full clip from the Stoner63 into him. He fires three times and kills me. Kill cam didn't show me discharging my weapon til I'm falling down dead. TOTAL BULL@#$.

  • mal4king

    i have never played online before black ops (PS3).
    it was my first online experiance.. What a joke..
    Everyone says its so addictive.. How can you become addicted to something that is so frustrating..
    Everyone says that Treyarch has dropped the ball. These huys are making millions if not billions off us..
    If you going to make one of the most anticipated games of the decade, then make sure it works…
    Spent 3 hours last night, did not finish 1 game.. bunch of tools..

  • Rybread1995

    Keeps saying severs offline so annoying! I can't even play combat training!

  • Chris

    Maybe if Treyarch had just tested the patch in the first place we wouldN't be returning are games, Well I am going to go play halo

  • dan

    black ops now disconnects players randomly and is ruiing gaming on the xbxo, good old treyarch.

  • case

    LOL this is bull crap! Im a huge fan of call of duty but this is by far the worst game they have ever made!!!!! None of the other COD games lags like this one, whats the point of playin a game that lags as bad as this one, you knife someone and all of a sudden your dead cause one minute there there and the next there behind you shooting you, and half the maps suck!!! If Infinity Ward had done this one it would have been alot better game Treyarch made this one almost like they done World at War!! Infinity Ward done a better job on the Modern Warfare games I hope they make the next COD game but Activision messed up when they got with Treyarch and with the way its going for Activision this might be the last big sellin COD game, its sad that they dont get on the ball an fix all the lag and connection problems, never played a game that has as many problems as this one!!

  • case

    yea it sucks that everytime I play black ops it comes up with Connection interrupted, and it lags sometimes to the point that I get to where I hate playin, you start shooting at someone and your hitting them then all of a sudden your dead and they may have gotten off 2 shots at you with a gun thats less powerful whats up with that, Oh and then you knife a guy and and he doesnt shoot or anything and your dead, but when you see there kill cam there shooting at you it lags horribly!!!!!!! I think the worse thing that could have every happen to the Call of Duty games was when Activision worked with Treyarch! Infinity Ward done a much better job with the Modern Warfare games! the maps aint all that good and your limited to just a few buildings that your allowed to get into, I still love the black ops but it wasnt what I expected, maybe they will bring back the modern warfare games with infinity ward!

  • Colin390

    Not really conectivity issue, but when you zoom in real quck on some sniper rifles it will switch you to your secondary weapon. Im a ps3 owner(Colin390s my psn, feel free to add) so i do not know if this is ps3 only.

  • Colin390

    Not really conectivity issue, but when you zoom in real quck on some sniper rifles it will switch you to your secondary weapon. Im a ps3 owner(Colin390s my psn, feel free to add) so i do not know if this is ps3 only.

  • jared w

    huge lag problems, game invites NEVER work unless it's into a private party. if i'm already in a lounge and invite a person the room always closes. if i get killed, quite a few times the kill cam shows that i've actually never been shot. ghost pro doesn't work

  • Jared W

    I'm not saying that i would stop playing, but it's definitely a huge annoyance; especially if I'm half way through, or more of a match. You lose all of the points you gained during that time so you basically have to start back over. One time really stands out to me though, on Nuketown there was a cluster of 5 people. So, I chuck so nova gas, and a frag grenade and get all 5 at once earning me 15000 COD points. A minute or so later, connection interruption. Awesome.

  • Shane A. Schruff

    The drops make me want to throw my console out of the friggin window. Several times I've been playing my best games – games that I'd want to put in my fileshare – only to have them dropped a/o the console to totally freeze and require a hard restart. I think it's absurd to pay the cost for a game like Black Ops and have these kind of difficulties.

  • Renogade 9

    My xbox live is fine… Its jus goes does when I TRY to connect to player matches on Cod Black Ops.. I cant get a game at all… and its startin to piss me off

  • Markymark

    Had a few issues here and there where I would have a bad night, not awfull but for the last couple of nights it has been so bad I am debating on getting rid of Black Ops…..I have got a KD ratio of 1.50 and for the last few nights I haven't got anything better than 0.50.

    I put 4 bursts from a G11 (that's 12 bullets) into someones back who was standing at a window and he just turned around and shot me…..every shot of mine registered a Hit Marker.

    My stats are going down, I am getting killed within seconds of spawning and even if I camp up (something I never do) I still can't get kills, even tho I have the drop on them and I am using a high damage rifle.

    Bye bye Black ops……..will not be buying a title from this developer again.

  • Ryan

    I only lag on CoD:Blackops, this is Feb 1st. I plan on calling Tryarces CS about this. If it doesn't get fixed soon, i'm just going to quit CoD: BO and also bring around 30 friends will me. It happens to all of us. This lag is just dumb.

  • Audrey.

    I cant even play the dam game ilkl go to play zombies and it says game lobby closed everyt single time when its loading to go into the actual game after everybody readyed up, Fucking sick of this shitt

  • oriol

    i just get disconnected everytime i am in a game

  • Sire Blew (Chris)

    I havent had any problems until the last few days. Now after about 1 minute of playing a multiplayer match, i get the connection interupted error and it throws me out of the game and then out of the lobby. Its really starting to "grind my gears". I really enjoyed the game but now i cant even get to complete a whole match. its killing my stats and its really the only reason I have xbox live, so I feel like I have been robbed on two seperate fronts. If anyone else has noticed the same issue within the past few days, let me know so I can at least take solice in knowing that it is a global issue and not just me! Any ideas on fixes would be greatly appreciated.

  • P***** OFF

    I'd say about 3 out of ten games diconnect. Usually it's when I'm doing well and it pisses me off big time. Sort it out Treyarch. If you really think that saying you get "free" multiplayer with the game is any sort of get out then you can F right off. No one buys the game for the short single player everyone wants online multiplayer and this is starting to piss me off. To make matters worse my first disc got damaged and I had to buy a new one so I've spent £90 on a game that is making me angry as f***!

  • Eric

    If anyone says the issues or fixed its bs cause minor annoyance is an understatement i have lost all interest in playing live due to the fact that it takes 5 min to find a game and then i just just 30 ft at a time while playing and even though i empty clips i never actually shoot at anyone. f*ck treyarch F*ck cod bo i want activision back with infinity ward never had an issue with cod mw2

  • Jamie

    Weell the lag has only just started playing up with me, i go from green to yellow then to red, then it juggles between yellow and red. really cant be bothered playing this game with this crap going on.

  • JustinD2010

    i have COD black ops for the 360 and im trying to play in the multiplayer mode with a friend on the same xbox and everything works but it doesnt have the option to where i can edit the game rules to where i can add cpu enemys and change the option of friends playing on the same xbox. does anyone no how to fix that?

  • rineyx

    At the moment ever other play is showing connection error, then i have to reset my Xbox for it to work again. Deffo makes the game next to unplayable, shame couse when it works it works great

  • keith

    If anybody is interested in starting a class action lawsuit against makers of this game i still have lag . it is a bunch of bs when you shoot at someone with there back turned to you and you unload a half of mag into them and they turn around and kill you with two shots. If the game manufacture wants to test my accuracy with a real assault rifle please contact me . I am so aggravated with this game and lack of support i really feel like driving to california and show them how a real ak47 works

  • Terrell

    I have Cod black ops and im trying to contiue the mission but when i try my system keep saying error runtime see console need help i dnt wanna start fm the beginning is it any thing i could do

  • James

    Really getting bad and pissing me off half way through the game it will just no connection please hurry up and sort it out

  • Troma

    worst game ever!!!!
    I can't believe that a COD game has this many multi-player issues!
    And why have they mot tried to do something about it makes me really question ever getting another COD title if this one is a crappy as it is!!!

  • josh

    I bought the prestige edition of this game with the metal case and the metal award with high hopes for this game, and i enjoyed it, until for some reason they patched something and now I can't get anything better that a red bar connection. I am playing wirelessly and I could probably plug my playstation in, but then it would have to go into the office and I would need an HD tv for it, anyway, I figured it was just my connection so I popped in Modern Warfare 2 and my connection is 3 or 4 bars wirelessly. So there is a problem and it need addressed until then the game has become totally unplayable for me I have like a 1 to 2 second lag against everyone else and no matter what I lose gun fights in fact my scores have been so bad that people in games have accused me of being a cheater or booster. So until this issue is addressed and fixed I will not be playing this game and I will infact be encouraging people with the same issues I have with the connection to not play as well. The company spends all this time and money to eliminate cheating and overpowered weapons and perks that they missed a fundimental aspect of the game….Treyarch you need to fix your issues with this game or you will lose a customer

  • Liam

    I bought black ops the day it came it, as I am a big call of duty fan, but I find the game unplayable, because everytime I get into a game (WHEN i get into a game) it either lags or I get connection iterupted. I am very dissapointed with the game at the moment. And me and a group of players are even considering to go back to modern warfare 2.

  • Omar

    I hate that. Whenever i play Sticks and Stones, the tomahawk doesn't kill the player. Yesterday, i threw a tomahawk and it hit the guy in the leg and LITERALLY bounced off.

  • I am from the UK, but am currently working in Chile. MW2, Halo, FIFA 11 all work fine, so why does Black Ops have such a horrfic problem with its connection? It always seems that everyone else has a green connection and I am always in the low yellow end. But also the game makes me host a lot which results in a lot of angry messages coming my way. The question is if my connection is 'bad' why does it make me host? Does anyone know who the best person to email directly about this is, to see when a fix will be released?

  • Joe

    I can only play a few games before I run a red bar in every firefight I get into. It's really annoying because it only happens on this game, I'm fine on Battlefield and halo.

  • chris

    fix the zombies from freezing i cant even get past level 11 anymore then freeze damn and i just bought a 160 gig ps3 thats a good $400 from me sony can i at least play the game??????

  • Gamer

    This game sucks its so much luggy especially when im in a gunfight with someone,its like i see him first then i shoot all of my dame bullets on him and he kill me with 1 or 2 bullets with his gun and th kill cam shows that i didnt even fire anything, MW2 is so much better IW rocks

  • Ned

    I have had several connection problems, I've seen my connection go from 1 bar all the way to 4 and back several times in a minute. NAT is set to open and I have a 10 MB connection. None of my other games are having any trouble with my connection. I cant count how many kills I would have gotten if the lag was not there. Sometime the lag was as long as 2 seconds. They should have spent at least a month testing the mp gaming before releasing it to the public. Not release it and then have a whole world of unhappy customers.

  • Sam

    Im unsure as to why I am getting so much lag? Put it in my machine for the first time yesterday, only to have a number of horrible messages telling me how bad my connection is. Im not sure why suddenly I only have a maximum of 2 yellow bars, had no problem with MW2, and if my connection is so bad, why does it always make me host!!!

  • Danny

    Well as for me I can't seem to get past the loading screen. Here's the situation:

    1) In a game lobby, regardless of whether I'm playing alone or with a group.
    2) Lobby holds up, map gets chosen then off to the loading screen

    Here's the issue:
    3) At the loading screen, about 3/4 of the way loaded. All of a sudden, nothing. Just quits right there. Doesn't send me back to the main menu or anything, just leaves me there with a little rotating circle. And I've let it sit for 20 minutes before having to dashboard. Oh and dashboarding is the only way to fix it.

    So what do I do to determine whether my connection is the problem or not.
    1) Check my router, giving 270 mbs straight to my xbox without any external devices, with my pc running about 150 or so.
    2) Play other games online such as: Fifa 11, MW2, NCAA 10, or random arcade games. Which all run fine!
    3) Rerouting from directly being hardwired into the router to directly hardwiring into the wall. Same problem still persists.

    Treyarch. Go to hell. I'll be on MW2 till MW3 comes out. Way to ruin a game trey arch, last game I will ever purchase with a trey arch maker on it.

    Xbox 360 – DRivera5PR4L

  • rambo

    had problems once or twice when play modern warfare 2. Now HAVE PROBLEMS EVERY SINGLE TIME I PLAY BLACK OPPS. infact i put on modern warfare 2 again to see maybe it is my connection but no modern warfare ran without issues. as i am writing i am stuck on the screen while it is trying to find players. i know i will be on this screen forever. lol unless i back out and try again.

  • Nick

    I can't get into any xbox live matches. I just bought the game and I can't even play it.
    I loved nazi zombies from world at war, and the call of duty franchise has always been good, but this game is unplayable for me. Every time I try and find a match for any online mode, it searches for 5 minutes and can't find a single joinable game. As for zombies, it searches and then starts a new room with me as host, and then when it goes to launch it migrates host and kicks me. I know there is nothing wrong with my internet because, halo reach works great without any lag on my xbox, and team fortress 2 works perfect lag free on my pc.

  • Rooferron

    This game is crap online.Dont buy it!

  • John

    I am a huge fan of all the call of duty series, But black ops is the worse call of duty i have ever played, It has major lag issues on xbox live ,, I have never dealt with this kind of lag with a call of duty Game before and it had come to the point where i thought about trashing the game because i am yelling more then having fun because of Lag issues

    Call of duty just won game of the year but on a scale of 1 to 10 this game is a 3 while playing live.. I hope they patch this game up .. Plus they need to adjust the Guns they are all imbalanced ,, People pull the plug on the game and you get a loss that is bullshit

    It seems like every three games on live someone pulls the plug and they cant make a patch for this come on ,, Maybe call of duty forgets about their loyal customers as they are up there receiving their game of the year award as the online play suckssss asssssss


    I HAVE HAD NOTHING BUT PROBLEMS WITH THIS TREYARCH GAME. Nothing seems to work right. I can only get about maybe 3 full games of team deathmatch in about 2 and half hours cuz of lost connection or game freezing up.And when me and my friends try to play on a team together it ain't gona happen it just keep throwing us out of the games or it just want load a game period. The game always seem to have lag it in also bad. And after the update It made it even worse.If this problem is not fixed soon i'm sure there will be lost customers. IM GOING BACK TO MY MWF2 ITS NEVER FAILED ME YET

  • Vince

    Today, there was a game update, Now I lose connection about every 3 min into the game. I truly miss infinity ward and there servers, because no jokes, I understand there our millions of people play this game, but Try should of known this was going to happen. Fucking make servers that can hold this many people. No jokes these problems are making me want to just go and sell my version to EB games and wait for mod 3 to come out.

  • Rick

    I keep getting connection problems in every game now on Black Ops for the Xbox 360, it host migrates twice and then kicks me from the game. So frustrating now that chances are I will get rid of the game, to think we paid money for a game that is UNPLAYABLE!!!

  • Polynikes

    Hell, a slightly-laggy game from start to finish would be an IMPROVEMENT.

    It takes anywhere between five and ten attempts to connect to a game for me to actually GET INTO one, without the host disconnecting or whatever.

    And even then, at least HALF the time I'm in a game, I can expect for the host to somehow mysteriously lose connection with the rest of the players as if he fucking yanked his internet cable out of his console himself.

    It's just idiotic. I think it has more to do with all this pointless amount of data the game is registering EVERY SINGLE GAME than anything else.

    Think about it. Every SINGLE game you've played, for the past HUNDRED game or so, is saved. You can watch 'em whenever you please, in the cinema-mode.

    So for EVERY SINGLE PLAYER, there's over ONE HUNDRED games saved.

    I suck at math, but goddamn, even I know that's a ridiculous amount of games needlessly saved and weighing everybody's connection down.

  • Harry

    yeah about 1 in every 3 games i get disconnected then the whole system will freeze up and i have to restart my machine. I heard it was causing actual damage to some peoples consoles.

  • pako

    yes it sucks, i am getting alot of conections problems. it keeps kicking me out of the game when im in a party. also when im playing it keeps frezing up and i will end up getting kill because im unable to aim or move.

  • codking

    the connections for partys needs to be fixed asap. or people will start playin another game, also we wnt double EXP weekend soon to keep us happy why there fixing it

  • i get disconnected from the match then i it had the circle loading screen saying connection disconnected, then it sits there for about 5 minutes, then it kicks me off xbox live all together, i try to sign back in to live, it says network problems test connection? i click test connection, and before i can choose wired or wireless it signs me back in to xbox live and into the dashboard… wtf seriously??? so far this has happened 5 or 6 times, and when in a live party it will kick everyone out of the party and then kick them all out of the match room party i paid $150 for prestige edition, this is some b.s.

  • IAML8

    This is very dissapointing that they can release a game in this condition knowing just how popular the MW2 was!!! Just crazy!

  • haluk yalman

    Lots of lag! disconnections problems…I play medal of honor with no problems at all…next time INFINITY AWARD must do all the tests with its servers ! This is frustrating..

  • Mike

    Treyarch you suck, you have always sucked. leave it to Infinty Ward to make the Call of Duty series.

  • Ryan Romero

    I have trouble in many cases.

    1. Trying to just locate a game to play. ( I have cable, and its smoking fast.)
    2. When I actually get in a game. Right before it starts, It closes the lobby on me.
    (This one happens about ten times before I can actually get in a game)
    3. Usually when my team is winning, I see the connection error (you know the little plug in the wall thing) Then it either kicks back to the lobby are tries to find a new host. This is about 1 in 4 games.
    4.And on the first one, when locating a game. This applies to all types. But for some reason the worst in Ground War.

  • pooner

    the lag is horrible, ill be shooting someone in the back and all the sudden im dead, i watch the killcam and he turned around and shot me….i dont see any bullets comin my way except the one that kills me, u cant even react to garbage like that. also i never had my xbox freeze during gameplay except on this game…good job tryarch, i thought u were better than IW, startin to think otherwise

  • Yohec

    anybody know if we put a better router like D-Link 4500 and D-Link 4100(wired) will make better to play COD games?

  • Pissed off

    it says i lost connection to host then disconnects me from xbox live every other game

    • me too heres my comment in canse the mods dont post it below

      i get disconnected from the match then i it had the circle loading screen saying connection disconnected, then it sits there for about 5 minutes, then it kicks me off xbox live all together, i try to sign back in to live, it says network problems test connection? i click test connection, and before i can choose wired or wireless it signs me back in to xbox live and into the dashboard… wtf seriously??? so far this has happened 5 or 6 times, and when in a live party it will kick everyone out of the party and then kick them all out of the match room party i paid $150 for prestige edition, this is some b.s.

  • Microkidd

    I have quit playing this crap and went back to MW2


    This game has made me extremely pissed off. It lags constantly (and I have a 32mbs connection!), joining a match is a pain in the a** as is will always kick me, don't know how many times it's said CONNECTION INTERUPTED, and I can't even join parties. There was only one guy I could connect to and now I can't even connect to him! My MW2 works perfectly, no lag, and I can connect to my friends. I have always had problems with Treyarch as I had the same problems on world at war, and I seriously thought they would have fixed those problems. Don't get me wrong, it's a fantastic game, but its faults out weigh it's good features.

  • Bennett

    There are major problems in this game. The worst for me is how you can only do well if you’re the host or the host has an amazing connection. Never had problems like this with IW.