Facebook Bug: Was Your Account Deactivated?

By Jamie Pert - Nov 17, 2010

A bug or error from the Facebook HQ caused thousands of Facebook accounts to be deactivated today, and in a strange and relatively annoying twist, the accounts seemed to be all female.

Now I’m going to take a wild guess here and say that Facebook are not sexist, but after a short amount of time a pattern emerged.

Twitter complaints progressed to voice their contempt and anger about their accounts being disabled for being “Inauthentic.” And soon enough, it was quite apparent that all affected were female members of the social networking website.

Upon realising their mistake, Facebook released a statement (to BGR) which read: –

Earlier today, we discovered a bug in a system designed to detect and disable likely fake accounts. The bug, which was live for a short period of time, caused a very small percentage of Facebook accounts to be mistakenly disabled. Upon discovering the bug, we immediately worked to resolve it. It’s now been fixed, and we’re in the process of reactivating and notifying the people who were affected.

But instead of Facebook backtracking, and immediately reactivating all that have been affected, they sent out so called “instructions” to get their account back up and running.

A reader from BGR posted the instructions Facebook gave her to reactivate her account. They can be read as follows: –

“Please upload a government-issued ID to this report and make sure that your full name, date of birth, and photo are clear. You should also black out any personal information that is not needed to verify your identity (e.g., social security number).
If you do not have access to a scanner, a digital image of your photo ID will be accepted as well. Rest assured that we will permanently delete your ID from our servers once we have used it to verify the authenticity of your account.”

The reader then left a comment underneath and said “I follow their terms of use, I do not have multiple accounts. Asking for a copy of my ID is just INSANE!”

I can understand her displeasure. Does Facebook ask your for valid ID when you sign up? No it does not. So why should you have to proove it to get your account back? There is already a Facebook group that existed before the bug called “Against Verifying Accounts With Mobile/ Credit Card/ Government Issued ID,” to which they have prooved the point they set out to make.

After all the hullabaloo, most of the accounts (that are legit) should get reactivated. It’s just not certain that the amount of people who have to ‘prove’ themselves to get back on are even going to bother after this.

Were you affected by the latest Facebook bug? Tell us your story below.

Source: MSNBC

Follow us on Facebook, Twitter or Google Plus.

Also See: LFC, Celtic Champions League Draw free on Facebook

  • Marilyn Folmar

    This exactly the same email I got! I have changed my name..sent out to all my friends to befriend my husband.downloaded all my pics to my computer as well as contacts! This was very uncalled for and has taken way to many hours out of my time! We have a band and our sites are for our friends,family and fans! GET IT RIGHT FACEBOOK!

  • sherena

    Yes, I was affected, and I am also female. I uploaded a scan of my drivers licence for ID, as instructed, and I was put back on after that, and am still on, but I received this message in my e-mail after I was already put back on Facebook.
    Fake accounts are a violation of our Statement of Rights and Responsibilities.
    Facebook requires users to provide their real first and last names.
    Impersonating anyone or anything is prohibited, as is maintaining multiple
    profiles on the site. Unfortunately, we will not be able to reactivate this
    account for any reason. This decision is final.
    Thanks for your understanding,
    The Facebook Team"

  • STJ

    ABSOLUTELY!! In mid chat none the less. I'm still uncertain of what to do. Somehow yesterday afternoon I was able to log in, but am now hearing no one can access my page. I REFUSE TO GIVE FB MY ID! They can ask me several question from information posted on my site for me to prove I am who I say I am. My husband was hit with Idendity theft 2 years ago. I have good security settings on FB & still was affected. I updated my computer virus programs & did full computer scans. After being able to log in from a computer I know to be secure, I changed my password & updated my security points on my account. I hope everyone finds a positive outcome to this situation. Good luck Ladies!!!