Kinect Xbox 360 Problems With Skin Color

By Peter Chubb - Nov 4, 2010

Select stores opened at midnight so that consumers could get their hands on the new Kinect device for the Xbox 360. Microsoft had hoped that the release would go off without any issues, but we have learned of a number of problems, which Alan Ng recently discussed.

We thought we would pick up on another issue; one that I felt needed to be explained. It seems that two dark-skinned GameSpot employees were having a few issues with the facial recognition features. While the system could only track one person inconsistently, Kinect had an issue with locating the second person altogether.

A third dark-skinned employee thought that he would give it a go, and he was recognized right away. Worryingly lighter-skinned employees had no trouble with calibration, which always worked on the first try.

This has to be a bug in the system, one that will be fixed with an update. You are still able to play the game as normal; it is just the facial recognition that is the issue. This means that your Avatar will not be selected properly, as Kinect is unable to recognize who you are.

Have you had an issue with getting the system to recognize you?

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  • Amy Warren

    Kinect was picking me up and not my husband. He is a little dark and i am not. We had plenty of lighting in the house and yet if failed to work. He stood there forever and couldn't get it to work but as soon as i stepped in it picked me up. I don't wanna hear that it has to do with bad lighting!!! It is totally and utterly racist and that's it. IT SUCKS!

  • Ben Carter

    Microsoft got no love for the brothers – better pick up an all inclusive ‘Move’!!

  • Libtard

    Foreground lighting is the culprit.

    Skeletal tracking (for motion in games) utilizes the IR depth sensor (which will actually work in the dark).

    Kinect ID (facial recognition) uses the RGB camera, which DOES require decent room lighting. Even a "white" person with a sun facing window can experience problems with extreme changes in brightness. It's the nature of the CMOS camera, not racism… (as some of the other rags are pointing out).

    Kinect ID can be confused on anyone if the lighting radically changes. You can run the ID process several times to get a better "average" print of yourself (or delete it if you took one in extreme conditions).