Direct TV Problems: Customer service in extra demand

By Alan Ng - Jun 8, 2010

It has been reported that owners of Direct TV have been experiencing problems today, a problem which is strangely related to the remote control for the set-top box.

As reported from Eurekatips, television sets have been stuck on a single channel for many users, which is obviously a huge issue for owners just wanting to relax and watch TV normally.

Although users have had difficulty contacting Direct TV via phone, the good news is that the company has responded on their Twitter account. They state that they are experiencing higher than usual call volume – so you can bet that they are working on a solution to the problem right now.

Stay tuned to their Twitter page for the latest updates, while you can now find some contact phone numbers through the link. We’ll update you when the problem has been fixed.

Is your Direct TV working yet?

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Also See: 3net: February 13 launch for New Direct TV 3D Channel