McAfee issue Apology: Do you still have problems?

By Alan Ng - Apr 23, 2010

We have an update on the huge problem facing McAfee users now, as the company has issued an apology, in which they have said sorry to their customers for the issues that have been troubling users this week.

As reported from Computer World, Barry McPherson, who is the company’s executive vice president of support and customer service issued an apology to users late last night.

In relation to the problem in which a recent antivirus update wrongly identified a key Windows component file as a virus, he had this to say:

“I want to apologize on behalf of McAfee and say that we’re extremely sorry for any impact the faulty signature update file may have caused you and your organizations,”

Is the apology enough for users though? We are still getting feedback from you, stating that problems are still occuring for you, despite updates by McAfee.

Let us know your thoughts on this. Full article over at Computer World.

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