If you are looking for a cheap and cheerful Bluetooth headset the Voyager Pro is not for you, you can see a full spec sheet here, one of its best features is its two capacitive-touch sensors which detect when the headset is being worn, recently MobileBurn got some hands-on time with the Voyager Pro headset, you can see their six minute hands-on video here (we have embedded the video at the end of this post).

The capacitive-touch sensors allow you to automatically answer calls by placing the headset on your ear, also thanks to its auto-sensing capabilities you cannot accidentally make a call when the headset is in your pocket.

Specs and features worth mentioning include Bluetooth 2.1 EDR, up to 6 hours of talktime, integrated A2DP, a mini USB Bluetooth adapter, advanced wind protection thanks to Advanced WindSmart technology and dual-mic AudioIQ2 DSP noise cancellation.

This headset features great Skype integration and automatically updates your Skype status when you are making a phone call using the headset (providing that the Bluetooth adapter is plugged into your PC), there are also voice alerts which can tell you a wide-range of things, one feature allows it to whisper a person’s name when you receive an email from them (requires Microsoft Outlook and a plugin), also it can be used for enterprise VoIP systems.

It is not the cheapest Bluetooth headset out there and has a MSRP of $199.99, you can see InformationWeek’s hands-on review here.

More About: Plantronics, Skype

For more Product-Reviews.net coverage:

• Follow Product Reviews on Twitter
• Become a Fan on Facebook
• Subscribe to PR
• Download our free apps for iPhone and iPad

The Plantronics Voyager Pro is not too light and not too heavy, so has the perfect balance of comfort and quality. First things first, we know that the headset allows for connection to most cell phones, Plantronics’s website states that the headset offers no support for the Apple iPhone 3GS, but we had no trouble pairing. We like the fact that you can pair this device to your handset as well as your PC. Do not worry if your desktop or laptop has no built-in Bluetooth, a dongle is provided for you.

We were told that the Plantronics Voyager PRO UC Headset offers excellent voice quality and decent battery life, which we will discuss in a little while. Before we go any further, we need to inform you that the headset costs anywhere from £75 to £100, so best shop around.

From the moment that you take hold of the Voyager Pro UC you will notice just how bulky it is, is not the smallest on the market, and it will not win any style awards, measuring 11cm and weighing in at 17.5 grams. There are smaller options on the market, but the Voyager Pro UC has a longer reaching mic, allowing for better voice pickup.

The headset now comes with four buttons; these are used for power and pairing and then the two volume controls. The final button is when you need to accept and make a call; this is at the base of the microphone.

Plantronics knows that some users will want to pair the headset to more than one phone, which is why they have the added the feature of different tones depending on what phones has an incoming call. You will need to remember what tone you have assigned for each phone.

You might have gathered by now that the Plantronics Voyager PRO UC Headset is more for the office worker, which is why the included software allows for compatibility with a number of communication systems, such as Cisco Systems, Microsoft, Avaya and IBM. If you love your chat programs then you will be pleased to know that the headset even works with Google Talk and Skype.

We noticed that when we paired the device to a laptop some of the additional features would not work correctly, we then decided to turn Bluetooth off and then use the Bluetooth dongle instead, this required us to install the PerSono Suite 1.1 that came in the box. We have to warn you that the device does not support Mac OS at this time, so had to use a Windows laptop instead.

If you only want to use the basic features, then there is no need to install the software. However, with the software installed you have greater call control and capability with the paired handset.

Most headsets are now making use of the iPhone’s voice-activated dialing feature; we were pleased to report that this worked perfectly. The sound quality during a call was quite impressive, this has something to do with its dual microphones. Ambient noise was handled very well thanks to Plantronics’ Audio IQ2 technology, it was not perfect, but much better than we had expected.

When we asked the caller on the other end how good our voice quality was, they said that the voice quality was good and that the background noise was very low, this is the sign of a good headset.

Battery life is good when just using the device to make and answer calls, but things went downhill when we used it to listen to music from our computer. We would not suggest doing this, as the sound quality is very poor, unless you like hearing a bee sing.

Our conclusion is that the Plantronics Voyager PRO UC Headset is slightly on the large size, but its superb call quality more than makes up for that.

For more details visit www.plantronics.com

Main features:

• Class 2 Bluetooth® range with up to 33 feet of range
• Integrated PerSono® Suite software for one-touch call answer/end with supported softphones and wide range of customization features
• Optimized for Microsoft® Office Communicator 2007 version, supporting one-touch call control with Office Communicator
• Simple, one-touch call control
• Take calls from both your PC or mobile device
• UC standard version supporting one-touch call control with softphones and UC applications from Cisco, Avaya, Microsoft, IBM and more.
• Wideband technology for crisp PC audio

More About: Plantronics

For more Product-Reviews.net coverage:

• Follow Product Reviews on Twitter
• Become a Fan on Facebook
• Subscribe to PR
• Download our free apps for iPhone and iPad

The Plantronics Savi Office comes fitted with the over the earpiece, but the box also contains an optional headband that just clicks on. We had a play with both, and for us the headband felt a lot more comfortable; this will likely be different for each user depending on the situation.

Plantronics Savi Office includes noise-canceling that uses DECT 6.0 technology, which gives the calls a crisp and clear reception. The ear gel helps the ear piece feel much more comfortable, although some users may find this type of headset difficult to get used to if it’s their first time using ear gel headsets.

The 9-hour talk time is perfect for business users, and should help you get through the busiest days. 350-feet of distance using DECT 6.0 is great for freedom of movement but sadly the device lacks Bluetooth support, which means no cell phone support.

This headsets main business feature is the dual use of VOIP and a normal telephone from the same device. Savi Office will let you make a VOIP call via Skype, MSN, or other Softphone software, and by pressing a button on the device or base station, take a landline call as well.

Even better than this is the ability to bridge both the landline and VOIP calls together for a conference call. The Savi Office is one of the best commercial grade headsets we have seen that will improve communication options for those that need both conventional landline and voice over IP calls.

The top of the base station features a telephone button and computer button, which makes it easy to switch between the two types of calls.

The side of the base station is where the headset charges, and this is a clever idea by Plantronics. The side can be changed with different charging cradles if you change to another Plantronics headset (these would be sold separately).

On the back of the base station you will find a few different connections that include a telephone connection, computer connection, power input, and USB.

The side has a hidden compartment that reveals basic settings for microphone volume, compatibility switch settings, and speaker volumes.

We found the Plantronics Savi Office really easy to setup, and loved being able to listen to music via the PC, as well as obvious calling options. While we know this device is built for the professional, we cannot help but miss the Bluetooth option (maybe this will be added on a future version).

Plantronics W0100 Savi Office Main Features Include:

• Training feature allows supervisor to listen into an agents call and take over as necessary as well as allow new agents to listen into experienced agents calls
• Have full call control over all major UC clients and IP softphones
• Conference a deskphone call and UC call together just using your headset
• Record calls using PC based software (not supplied)
• Play pre-recorded announcements from PC to customers on the phone or share recorded media on your PC with colleagues on a phone call
• Consult with colleagues or managers over UC whilst still maintaining a customer call on your deskphone
• Simultaneously listen to or participate in conversations on the deskphone and UC client (mixing the audio from both sources)

The Plantronics Savi office headset is priced around $379.95 (or £249 UK). View the full details on plantronics.com.

More Photos Below:

More About: Plantronics

For more Product-Reviews.net coverage:

• Follow Product Reviews on Twitter
• Become a Fan on Facebook
• Subscribe to PR
• Download our free apps for iPhone and iPad