Confirmed: iPhone 3G upgrade at O2 and Carphone Warehouse

Earlier today I visited both my local O2 and Carphone Warehouse stores and was told from O2 that iPhone owners will not be able to upgrade on Friday and Carphone Warehouse said they did not know but thought it had to be done online or through customer services.

We heard that other O2 stores were able to upgrade existing Apple iPhone owners, so we spent time at length talking to Carphone Warehouse customer services a few moments ago and they confirmed you will be able to upgrade in store on Friday.

Although the person at Carphone Warehouse customer services said that there will be a charge for upgrading to the new iPhone 3G (this is a fee for ending the contract), that’s where it gets interesting.

It’s interesting because after ringing the O2 customer services they said that there will be no charge for upgrading and they also confirmed the ability to upgrade in store on Friday. You will have to pay for the phone if you do not go on a contract that gives a free iPhone 3G.

If your looking at getting an iPhone 3G on Friday be aware that each store will only have a few handsets and the demand will be high. The upgrade charge issue that Carphone Warehouse mentioned is a little weird, so I will be visiting an O2 store.