Product Reviews Net » ASA http://www.product-reviews.net News, Reviews and Debates Wed, 22 May 2013 06:35:31 +0000 hourly 1 http://wordpress.org/?v=3.5.1 TalkTalk take ASA ad ban ruling as positive http://www.product-reviews.net/2012/01/04/talktalk-take-asa-ad-ban-ruling-as-positive/ http://www.product-reviews.net/2012/01/04/talktalk-take-asa-ad-ban-ruling-as-positive/#comments Wed, 04 Jan 2012 16:41:14 +0000 Chris Cook http://www.product-reviews.net/?p=146955 A recent ruling by the ASA to ban a TalkTalk broadband advert has been viewed by the company as a positive despite the fact that they can no longer use the publication. After a complaint was made by BT that suggested false advertising infringements by TalkTalk, the ASA ruled that three of their ads should be banned as they had used the term ‘UK’s safest broadband’ very loosely.

Tele communications giants BT as well as two other companies were quick to question the term which got the national press, poster and TV commercials banned, yet TalkTalk are seemingly delighted with the outcome. After trying to defend their case for using the term, arguing that it was based on them being the only home UK broadband provider that supplies network level security features, they were overruled by the ASA who feel the term refers to ‘the safest online experience’ rather than the highest network security.

To everyone’s surprise however the company has come out gleaming as they believe the ASA has done them a favor and confirmed ‘once and for all, that TalkTalk offers the UK’s safest broadband connection.’ They claim that all they have to do in future advertising is emphasize the network aspect to avoid them being in the wrong. This is why the company views the ruling as a victory.

Of course BT had nothing further to argue as they had actually won their case against TalkTalk and got the adverts banned, although the confirmation that the company does provide the safest broadband could not have been foreseen and may in fact have worked against them. Check out the Guardian for more details on the ban.

What do you think of this ruling? Is it a victory for BT or TalkTalk?

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Motorola Defy ads banned, not so indestructible http://www.product-reviews.net/2011/11/10/motorola-defy-ads-banned-not-so-indestructible/ http://www.product-reviews.net/2011/11/10/motorola-defy-ads-banned-not-so-indestructible/#comments Thu, 10 Nov 2011 11:29:52 +0000 Gary Johnson http://www.product-reviews.net/?p=144881 Back in August we brought you the news that Motorola got in trouble with the advertising watchdogs because of claims it made about its Atrix handset being the most powerful. Speed forward a couple of months and we can tell you that the Motorola Defy ads are banned, with the handset not so indestructible after all,

The Advertising Standards Authority who is responsible for adverts on the TV has told the smartphone manufacturer to pull the ads. The Register is reporting the ad in question showed the Defy getting tossed around without getting any damage. The ads also claimed the handset was “pool party proof” and “dance floor proof”.

It showed careless owners dropping the handset without damaging the device and getting soaked at the pool party. The company used the line “water resistant, scratch resistant, dust proof – its life proof“, but trouble is owners have been reporting cracked screens after accidently dropping their handset.

Motorola responded by saying that the ads wasn’t misleading as the display on the device had been “exhaustively impact tested“, and the ads feature the same device. They claimed the handset was dropped on a number of occasions when the ads were being filmed, and no enhancements or computer imagery were used.

They continued that the ads “were an honest depiction of the product”, but didn’t know about the incidents were owners experienced damage to their handsets. ASA were not impressed by Motorola’s arguments and banned the ads.

This follows reports over on BBC Watchdog back in September where owners were complaining of damage to their devices. One reported that her Defy fell from the sofa onto a laminate floor with it smashing and told it would cost £69 to repair.

Do you have the Motorola Defy?

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Motorola Atrix commercial discontinued after ASA ruling http://www.product-reviews.net/2011/08/30/motorola-atrix-commercial-discontinued-after-asa-ruling/ http://www.product-reviews.net/2011/08/30/motorola-atrix-commercial-discontinued-after-asa-ruling/#comments Tue, 30 Aug 2011 11:43:41 +0000 Chris Cook http://www.product-reviews.net/?p=139641 If you’re like me, when watching TV you’ll tend to turn over during the adverts. For those that like to watch the commercials in between their favorite TV programmes, you may have spotted the Motorola Atrix being aired as ‘the world’s most powerful smartphone.’ If you haven’t then you won’t get to see it from now on as it has been banned by the ASA.

The Advertising Standards action began after a couple of viewers claimed the Samsung Galaxy S II has a speedier processor making it technically more powerful than the Atrix, meaning Motorola’s claim was a little farfetched to say the least. The company tried arguing in their ad’s defense claiming the various devices it can be partnered with, like the cloud and dock, makes it the ‘most powerful.’

According to PCR, Motorola also said that the Atrix was capable of providing cloud-based computing support, powering a full virtual Windows desktop with Citrix account and a full desktop browser, when plugged into the LapdockTM or their unique HD dock. The ASA were still inclined to disagree that these arguments justified their ‘world’s most powerful smartphone’ statement however.

The ASA came to the conclusion that most people that would have watched the advert would have understood the statement as being about the smartphone itself and therefore was a false claim which was in breach of several BCAP rules and should not be aired anymore. These rules that were breached are as follows; Comparisons, Exaggeration, Substantiation and Misleading Advertising.

Are you pleased to see that the Motorola Atrix Advert has been discontinued?

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