Verizon Tour
November 7, 2009 Leave an answer
Filed under Cell Phone Problems, Phone Hardware Problems
I purchased a Blackberry Tour from Best Buy with Verizon as the carrier in August 2009. The ringer never went above 3 and in September Verizon sent me a new phone. The problem persists as of November 6, 2009. The caller hears two rings then I hear two rings then goes to voice mail.
When I call for support, the Verizon people are always polite. They must get some great training, but no one has been able to fix the problem. I am fed up with excuses. I want out of this contract without penalty. When I bought the phone I purchased a bunch of accessories. I will absorb the cost of those accessories. I just want out so that I can get something that will work in my business setting.
Submitted By: Ken
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