Well, things are not looking too good for Samsung, as billions of dollars has been wiped of its value, and could only get worse since replacement Galaxy Note 7 handsets have also started to explode. AT&T was one of the first carriers to stop selling the replacement model with the new battery, followed shorty after by T-Mobile and Verizon.
There had been some concern that the likes of Best Buy would not allow you to exchange your faulty handset, but have since revreversedred that decision, and Sprint has also been added to the mix. So now the big question is How to Return your Galaxy Note 7?
Here are your Samsung Galaxy Note 7 return options – There use to be three options, although there are now only two. The option that is no longer viable was to receive a replacement Note 7, but that’s not going to happen seeing as though all sales have stopped. We have to wonder if Samsung will discontinue the Note 7 and now work on the Note 8 – although they dod not want to rush things because that;s what got them into this situation in the first place.
However, what you can do is to replace your Note 7 with either a Galaxy S7 or S7 Edge, and be refunded the difference in price that you paid. This is probably one of the better options for those that like to stick with Samsung.
Having said that, the best option would be to exchange your Note 7 for a different phone complete, and while some might choose to go to the iPhone 7, this is a big jump because of the different platforms. If we were to offer any advice, then maybe you should consider the new Google Pixel XL.
The likes of AT&T, Verizon, T-Mobile, Sprint, Samsung, Best Buy, and Amazon all have different policies, and so you might wish to call each of them on 1-800-331-0500, 1-800-922-0204, 1-844-275-9309, 1-888-211-4727, 1-844-365-6197, 1-888-237-8289 respectively, or contact Amazon directly through your account sign-in.