Even though there has not been a widespread Nikon D500 battery problem, this has not stopped the camera maker from coming up with a fix. The issue was to do with certain batteries, where they were not allowing the camera to deliver as many photos as they should have done.
For those of you that have noticed the number of shots that you can take with your Nikon D500 are lower than expected, then you may be eligible for a replacement battery.
Eligible battery – If your EN-EL15 rechargeable Li-ion battery has Li-ion01 printed on the rear, then you will be able to get your battery replaced for free. If you have the Li-ion20 printed on the back, which is the one that comes with the D500, it therefore does not need to be replaced.
It’s the older EN-EL15 battery that came with other Nikon models or is also sold separately. Nikon has since upgraded the battery to the new version mentioned above, and so no longer shows the incorrect number of shots.
In a nutshell – If you are still using the very same battery that came with the D500, then you should be fine, but if not, then you might want to call Nikon Service Relations on 1-800-645-6687, or click here for some online assistance.