iOS 9 software update failed, an error occured

By Peter Chubb - Sep 16, 2015

Right on cue we decided to update our iPhone 6 to iOS 9, and after going through the usual procedure of entering the passcode for the phone, and then agreeing to the terms, we selected download and install. However, we were then met with the message “Software Update Failed”, an error occurred downloading iOS 9.

We had already assumed that the iOS 9 download would be stuck or slow, but never even thought that it would have failed at so many attempts. There have been around 10 tries and still the problem persists, and so we have to just play the waiting game.

ioS 9 update failing

Annoyed iPhone, iPod touch and iPad users have already taken to twitter to express their anger, as this seems like the worst rollout of an iOS update yet. There have also be some sarcastic remarks where people have said, see the “iOS 9 update is going as smoothly as expected”.

This post will be updated once we know more, so for now please share your comments below on this massive iOS 9 download problem.

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Also See: iOS 9.4 release date and time post WWDC 2016

iOS 9 software update failed, an error occured

  • Scott H.

    Success! Works fine ….had to try 15 or so times to get past the first download error, but it works now. Make sure you have enough memory, 4gb is likely a good idea. Restart, then check updates and install. I tried several times before it went through.

  • Kalyan

    Anybody got downloaded? How is it

  • Apple Fan

    Its working now!

  • Donald Wilkins

    downloading now via wireless. Error stopped popping up at this time

  • ebi

    after a lot of failed attempts, now it seems to work, downloading started

  • Kalyan

    It’s started downloading on my iPad….hu hu

  • Kalyan

    Sachin ? Cricketer ?

  • Sachin

    I could successfully update new iOS 9 by connecting my iPhone 5 to my Mac via iTunes. Though it did fail multiple times when I tried OTA update.
    Now proceeding to update iOS 9 on my iPad Air followed by my iPhone 5S

  • Donald Wilkins

    :) so much loving kindness for the Apple faithful. Just think if you were on another platform…would it be better or worse. I suspect a lot worse. And btw…I do have an Apple device.

  • Kalyan

    AJ, ur from ??

  • Kalyan

    Apple, please fix it ASAP….

    • Ahmed Turk

      use ituness

  • AJ

    I too got the same fuckin problem… <:(

    • Ahmed Turk

      use itunes

  • AJ

    apple sucks

  • Kalyan

    I don’t know how to install via iTunes. I have to learn it now..shit

    • Ahmed Turk

      just download itunes & install it , connect your device & it will automatically says that there is an update so check download & update & leave your device connected

      • Kalyan

        Ok Ahmed…I vl try
        Thanks

  • Gabriel Ionescu

    install via itunes- download only then manually install

  • Kalyan

    Ha ha

  • Prabh Sharan Singh

    CONNECT YOUR DAMN PHONE TO YOUR DAMN LAPTOP AND DOWNLOAD THE DAMN SOFTWARE VIA ITUNES.

  • Kalyan

    It’s really horrible to wait after its release

  • Kashif Nawaz

    Me too getting the same error after many tries on my iPad Air 2.

  • Marlena Millare

    I don’t think it’s on our ends its something wrong with the update itself or the servers are jammed. I rebooted too with no luck. I was so stoked!! I hope we still can get it sometime today

  • Prabh Sharan Singh

    do it via iTunes,it’ll take longer but it will star downloading

  • Kalyan

    Daniel…

  • Daniel LeCompte

    I jumped over to iTunes and the update worked.

  • Kalyan

    Is there anyway to correct this ?

  • GS Raju

    Same problem on iPhone and ipad

  • Kalyan

    Apple, please do something

  • Kalyan

    Wats the f..k
    It’s saying error occurred, I’m waiting for it since it announces

  • Donald Wilkins

    release the hounds

  • JacksonHern

    Same here! Stayed up until 1AM, and then refreshed minute by minute until I hit 11AM!! Now it’s saying ‘not working’ with no error code!!! Any help????

    • Kevin Bruno

      Kinda piss here

  • rickwla

    15+ attempts and including a reboot, but still same failed message.

    • Kevin Bruno

      Lets wait for announcement regarding of that

  • Kevin Bruno

    What I can do? 😔

    • Marlena Millare

      We just have to wait I guess really sucks. I figured the update would tie me over till I get my new 6s plus lol

      • Kevin Bruno

        Gosh. I pissed here tapping that install. I guess will see and wait for any aupdates about that issue

  • Young Simba

    Same

  • Vinay

    Aaah same issue

  • Marlena Millare

    Really sucks I was really looking forward to the ios9 update after the shitty morning I’ve had ugh!!

  • S

    Argh, same here!