We have been getting reports of an EE network outage today, which comes after Product Reviews readers explain they have iPad Air 4G signal problems and cannot find the network on their smartphone as well. After this news arrived to us by email, we checked Twitter and can see a lot of tweets detailing EE network problems with no signal on both tablet and phone.
One Product Reviews reader explained, “I’m not getting any EE signal on my iPad Air, or my phone. It went down in the last 30 minutes”. Another added, “There’s no signal in south east and north London on my iPhone or iPad”.
You will also notice that the official Everything Everywhere online shop and support website are down. We just visited the shop.ee.co.uk site and took a screenshot of what we saw, as you see below there’s a site under maintenance message. This means that not only are phones getting no signal along with iPads running on EE, but also the online website is experiencing an outage.
Do you have EE signal problems on your 4G tablet or smartphone? If so, what UK location are you in and how long have you had no signal or other issues?
We will keep Product Reviews readers updated on any possible fix, so feel free to leave any information you have in the comments below. The issue with the website might be due to too many people looking on ee.co.uk for an announcement, so this could be driving the website offline.
Update: It looks like a fix has been implemented and the official Twitter channel just explained, “While not all of our customers were affected, service has been resumed for many of those who were. Full service will be resumed soon”.