While everyone is in a state of ecstasy with the official launch of the PS4 which is now live, it appears that there already some reports of incidents emerging. PS4 problem complaints have started to appear, ranging from faulty HDMI cables, to other problems where the PS4 console has stopped working after installing the PS4 1.50 Day One update.
This isn’t just a rumor either, as Sony has been forced to issue an official statement on the matter after it was revealed that many users have also been experiencing problems after picking up their PS4 console early via promotions.
A collection of these problems has been collated by the guys over at IGN. It includes issues on their own console after updating to the 1.50 firmware and also confirmation that it was happening to other users as well.
After some feedback and after more complaints came in, Sony has decided to act and issued this statement to IGN in relation to the early problems:
“A handful of people have reported issues with their PlayStation 4 systems. This is within our expectations for a new product introduction, and the vast majority of PS4 feedback has been overwhelmingly positive. We are closely monitoring for additional reports, but we think these are isolated incidents and are on track for a great launch.
There have been several problems reported, which leads us to believe there isn’t a singular problem that could impact a broader percentage of systems. The number of affected systems represents less than .4% of shipped units to date, which is within our expectations for a new product introduction.”
That is the full statement there, which we felt we should include for clarity. Sony’s Shuhei Yoshida has also chimed into the problems, by issuing this response on Twitter:
Be assured we are investigating reported PS4 issues. The number is very small compared to shipped, we believe they are isolated incidents.
— Shuhei Yoshida (@yosp) November 14, 2013
There’s also evidence of the HDMI problem up close which has been detailed by Kotaku in the included video below. There is some ongoing commentary from one of the affected users over at Reddit here, which we think you’ll find useful as well.
So there we have it. Sony has said that it is a minor incident affecting a small number of PS4 users. Do you have any issues with your new PS4 after buying one today – before or after installing the 1.50 update? Get in touch with us below.