Microsoft Surface Pro is hard to mend

By Posted 14 Feb 2013, 13:36

Since the Microsoft Surface Pro release date was announced there was a huge debate as to what the device could be classed as, because while it behaves like a laptop, its form-factor is more like a tablet. As you would imagine trying to squeeze pretty decent hardware into a small case is always going to bring problems, but the recent Surface Pro reparability score is still a little disconcerting to us.

If you are one of those who have a Surface Pro on pre-order and await yours to come in due to the Pro selling out fast, then you need to be fully aware that this is not a device that you can repair easily.

However, this is something we have now come to expect, but knowing that there is now a huge reliance on glue is a bit of an issue as you need to use an engineer, or have the skill of one in order to repair such products.

Even before we take a closer look at this it’s worth noting that some Pro owners have been experiencing several problems; if you have had any of your own then we’d love for you to comment on them below.

If you thought that repairing an Apple iPad was hard, then wait until you attempt to fix the Surface Pro yourself because iFixit has found that the trouble starts when you try to remove the screen, as it is held in place with a huge amount of glue.

That’s not all, the Surface Pro does have a replaceable battery of sorts, as you can remove it yourself, but it is glued to the rear cover, so you could end up damaging the cover. This is an issue when you consider that the Surface Pro battery life is a little poor, so some owners might have wanted to try and find a more powerful alternative.

Because the Surface Pro is more like a laptop in the body of a tablet there needs to be fans to keep things cool, but because they are smaller than found on a MacBook Air you have to wonder if these are adequate enough. On the subject of this we thought you might find the Microsoft Surface Pro vs. the 11-inch MacBook Air video of interest.

It seems a shame that Microsoft thought more about the outside look of the Surface Pro rather than its specs, because if they did take the hardware into consideration then the Pro would have had a greater reparability score from iFixit, although this might have affected the price of the Pro.

This may not be an issue to some consumers because the idea of trying to fix their own tablet or laptop is absurd and would rather leave it to those who know what they are doing, well if they can get hold of a Surface Pro in the first place, as there are still stock issues. However, Microsoft has said that they are working to make more units available, with the 64GB version first on their list, with the 128GB to follow shortly after.

Disconcerting Microsoft Surface Pro reparability score