Nintendo’s official Wii U support pages are starting to become a big talking point at the moment. After the pages revealed the bombshell about Nintendo Network IDs, Nintendo has now admitted that the console is prone to slow load time problems, whenever a user is launching a game or application – a problem which many users are complaining about on messaging boards.
At the moment, it hasn’t been confirmed whether or not the now infamous 5GB day one patch install is to blame for the game crashes and slow loading times. When it does occur though, users have had to unplug their console completely and power it on again in the hope that it doesn’t repeat – obviously not something you want to be doing over and over again to your lovely new Wii U console.
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Both the crash and load time issues have been officially acknowledged by Nintendo on their support page, although the company has stressed that freezing on the Wii U ‘is rare and unlikely to occur’. Multiple complaints from our readers as well as on this thread though implies that there is a big problem at hand, with freezes happening all over the place – during gameplay itself and browsing through various menus like Nintendo Network setup or using the web browser.
If you are experiencing frequent crashes on the Wii U, Nintendo has offered up some initial support. They advise affected users to unplug the console from the wall and leave it out for 10 seconds. They also make another point to ensure that users are updated to the lastest system software – ironic if it turns out that the 5GB install is actually to blame for the problems.
What is the situation like for you at the moment? Many users have told us that their problems have gone away after one initial freeze and gameplay and menu browsing have remained fine. Is this the same case for you now, or are you still having problems with the console?