After all of the huge anticipation and build up to the Nexus 4 smartphone launch on the Google Play Store, we have to say that it has been a very frustrating experience for a lot of consumers. The Nexus 4 stock status in the UK and US are both now listed as ‘coming soon’, with the majority of consumers unable to get past the ‘basket’ stage of purchasing.
It looks like Google, the internet powerhouse of a company were hit by classic server overload problems, with the company unable to provide a basic contingency plan in case the inevitable happened with millions of consumers worldwide planning to buy their Nexus 4 after Google themselves didn’t offer any sort of pre-orders.
As a result, Google appears to have shot themselves in the foot – big time. We’re getting numerous complaints, most of them in this initial report, stating that you couldn’t get onto the payment stage of the Nexus 4 and then after a period of many tries, the Nexus 4 stock status changed to ‘coming soon’.
If you did manage to order one, consider yourself very lucky indeed. You should get your Nexus 4 on Wednesday if Google stick to their day one shipping promise, but we have a feeling that the company are going to come under fire for not being able to manage their website accordingly and prevent their website from crashing when encountering a heavy, but simple amount of traffic.
At the moment, there has been no word from Google over their embarrassing ordeal, but we’re sure there will be some sort of apology issued to those that got stuck on their website numerous times on the basket stage. We even read one situation where a consumer had their Nexus 4 in the basket a staggering 27 times, unable to reach the payment stage at all before the stock changed to coming soon.
What a sad ending to what should have been a wonderful occasion for Google. Let us know what your experiences were like when trying to order a Nexus 4 from the Google Play Store. Did you get stuck trying to access the payment stage as well, like so many?