O2 signal strength problems hit UK

By Posted 12 Jul 2012, 07:14

Millions of UK phone owners have woke up this morning and turned on their phones as normal, but thousands of O2 users are finding signal strength problems on a range of devices. We have two iPhone 4S phones running O2 in our UK office, and both have problems gaining more than one signal bar and cannot send or receive text messages or make phone calls, which shows either the O2 network has crashed or there is an issue with cell towers.

O2 signal strength problems hit UK

Some of our readers might have seen a few people complain about O2′s network over the last few days, but thought nothing of it until this morning when a much wider issue has taken place. Conspiracy theorists will point out the Sun erupted with its biggest solar flare yet (X1.1-class) for 2012, which happened on Friday and could have caused problems with satellites O2 are using, although we think there is a much more logical conclusion.

You can see an iPhone screenshot taken just a few moments ago running on O2 in the UK, and as you can see there are no bars. This is the first time we’ve seen this from O2, especially considering the phone had been restarted several times over the last hour and still nothing. The second phone we tested also has this problem, and we managed to speak with one other business contact in the UK and they too have problems with O2.

Online reports suggest that the O2 network crashed yesterday, and O2 has responded by explaining the issue is not related to hackers. Officials have also stated that not all of O2′s 23m users are affected, but considering how widespread we’ve found the issue to be it would be good to hear from our UK readers.

How is your phone this morning if you are on O2, can you send text messages and receive phone calls? Is this an issue just related to iPhone users, if not what phone are you using? In the last few moments we heard from O2, and they said engineering teams are trying to fix the issue right now.

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  • http://www.facebook.com/yellafella Rich Platt

    O2 UK iPhone 4 user here on the Wirral, UK and have no bars, Wife is on Galaxy Ace on O2 as well and she has emergency calls only!!

  • Mint-man

    Im using iPhone 4 had no service since dinner time yesterday my husband as iPhone 4 and is ok were in barnsley south Yorkshire

  • Gixser6

    No Signal Here in Scunthorpe, Lincolnshire either. HTC Sensation.

  • Stacey210488

    Im on o2 and have the sg note and i have full signal and i can send texts and recieve txts and calls but i cannot call other o2 numbers or GiffGaff numbers either.

  • Ricky

    This O2 network outage seems to be everywhere in the UK.

  • Essie_1990

    I have no signal, I did last night but lost it this morning when I tried to someone and ring work. Esther

  • Jellisfleming

    Sheffield south Yorkshire using up to date iPhone 4 on O2. Signal keeps changing between no service and no bars.

  • Sophie Hillier

    I have an iPhone 3GS and have had no signal since yesterday. In Somerset. Phone is constantly searching but no bars and getting very annoying now.

  • Jaffacake_

    iPhone 4! In Edinburgh! ? Nothing !!…….. Maybe need to buy a three sim for work!!

  • Dazzoboy

    I had no bars 10 minutes ago then it went to full and now it’s gone again hopefully they will sort this out soon

  • Emma

    Have had no signal since yesterday!!! Gained it once about 3am this morning (but only very briefly)!!!
    Have a HTC Wildfire S, my sister also has no signal on her phone; this has been going on since yesterday afternoon.

  • Donna_777

    I have a HTC on o2 no signal yesterday or today.

  • Beckie

    iPhone 4s user, had no signal for at least 9 hours yesterday and today my signal is very poor and keeps disappearing to no service.

  • Nick

    I’ve got 4 bars. In Hertford. But I know of others in Hertford who’ve had problems since 1pm yesterday.

  • Jagmanjohn

    Can I also add that Tesco mobile is also out as they use the O2 network for their signals.

  • Alex

    Samsung Galaxy S2, Cambridge, emergency calls only, and ‘not registered on network’ message when i try make a call, despite signal being full.

    All SMS texts failing..

  • Iceangelleah81

    IPhone 4s in Redcar been down since yesterday evening came back on for a few mins this morning but playing up again very frustrating

  • Dancoster

    My phone stopped receiving a signal at 3pm yesterday, briefly received messages at midnight and now this morning once again has no reception. iPhone 3gs

  • Kyarde

    This is affecting no area in particular and is not barred to a certain type of phone, and is affecting voice and data covergae i have 2 phones a blackberry curve and a iphone 4s  – one has signal and neither can make calls – just keeps saying no coverage .. very annoying – I could text off my Iphone yesterday but since this morning this has no signal at all

  • Gem_star2

    My partner lost his yesterday evening and me this morning very frustrating need it for work lol in kent

  • Rachel

    Well the problem I have had is that my phone is showing
    As having signal yet I am unable to call or send texts

  • Greg_sz84

    I am at luton airport ,, ni signal since yesterday and i have teavelled to bournemouth as well . Friends on pay as u go have no problems. I have o2 business and all our phones dont work… Honestly a little ridicious.. I can saythat no compensation will be given.. As this could in a couple of days turn out that i have lost business. Customers have no way f contacting me.

  • http://www.facebook.com/christos.tsatsaronis Christos Tsatsaronis

    I have a blackberry AND an Alcatel. I live in Luton (LU31PL), no signal at all since yesterday afternoon in any of the devices. 

  • Jenfersk

    I can’t call out or do anything. What is happening!!

  • Maroner3

    Me and all my friends having different phones can’t make or receive calls or texts since yesterday. In fact I don’t know of any of my friends with O2 who hasn’t got this problem. Which makes me wonder if O2′s claim not all but thousands are affected is true??

  • Max

    Have a Samsung contract with no signal and an iPhone PAYG (working side by side). The PAYG phone gets perfect signal and can make and receive calls, but the contract phone has Emergency Calls Only and cannot… So it’s nothing to do with the transmitters, probably with the phones not registering

  • Charlenebrowne

    I have full signal, but still can’t send/recieve texts or make calls, wonder what compensation contract users are going to get seeing as for the last 2 days we’ve all had paperweights rather than phones!

  • Pearl_saddington

    iPhone 4 in Newcastle no signal since 3.00pm yesterday
    Extremely annoying

  • Mdw4077

    I was having no issues until after six pm yesterday and was awaiting a phone call . This morning I have been affected and O2 live chat seems packed . I wonder if they have put some of their call centre staff on it as they probably aren’t getting too many calls

    Mel in hove

  • Dozer_360

    I live in Southampton and I have 2 bars but cannot send text messages.

  • Sharon

    I phone 3s nothing on O2 not even emergency calls since yesterday afternoon Nottinghamshire area

  • Dndjjkdkj

    I have an 02 phone and have no signal. Bloody o2…

  • Sophie-jay_1

    iPhone 4 no signal since 6pm yesterday! From Birmingham

  • Diane

    I am on O2 and have an iPhone 3GS. I can’t ring my partner (sitting next to me) but can text – very strange! My phone’s showing there’s no signal. For me this problem started late afternoon yesterday! Hope they get this fixed soon!

    • jimmyb

      try turning your 3g off and try again

      • Diane

        That worked!! :). Thank you SO much!! xxx

  • Angie

    No signal whatsoever since around 20:00 yesterday. Dead phone. :(

  • Stoopid

    I love in Harrogate and have exactly the same issue. I have received a text or 2, but can’t get anything to send out.

  • Branter1

    I’m on iPhone 4s with still no signal , it went down at 3.00 pm yesterday , I’m from Yorkshire , daughter on iPhone 4s in same house as me & she’s still got signal ???

  • Kezzaaj88

    I live in Leicester and have a galaxy s2. No signal what so ever. im also on contract. This is really annoying as i cant ring any one or send texts. hope this gets sorted ASAP!!!!!! Not happy at all with O2.

  • Rosehawkins

    Turned my 3G off got 5 bars!!

    • Darfzo

      Thanks for that!! I just sis the same and know I also have 5 bars!!

  • Sa

    iPhone 4s with NO signal. Problems started for me early hours of this morning.

  • Graphtek

    My iPhone is working on o2 as is my iPad, my colleague who is ten miles away cannot get a signal so it’s regional not device specific.

    • Ciccc

      No it’s not regional.. o2 stated it was not geographical.. My mum’s o2 iphone is working fine while mine and my sister’s o2 phones aren’t.. in the same house.

  • Piddiey

    I have Nokia lumia, had no signal at all since yesterday lunch time, was really useful seeing as my at broke down and I couldn’t ring anyone!

  • Jackrussel1963

    I have a blackberry and have been having probs sine just after 5pm yesterday my other half who lives about 40 miles away is having no problems at all

  • Sarah

    No signal in North London … iPhone has forgotten it’s a phone! 

  • Philip Dale

    My daughter has a 3G and had no signal yesterday evening, sayIng O2 had problems. I have a 4 and mine was fine last night so I told her she didn’t know what she was talking about. Woke up this morning and guess what?…… Not a single bar

  • Unhappy O2 Customer!

    I lost my singal about 13.30 yesterday afternoon and only had “SOS”. I have a O2 Blackberry monthly contract, I knew friends and family who still had O2 phones working, my signal reappeared at 5am this morning but I could still not phone or text or use data. At 8.00am this morning I received a back log of emails, bbm messages and social media but no texts as of yet. Singal is now coming and going – showing GSM.

    • Unhappy O2 Customer!

       Should have added I’m in Glasgow and even though I have a signal now coming and going, I still cant send or receive texts or phone calls!!

      I checked the net yesterday as soon as it went down to check it wasnt my phone that was the problem, there was nothing from O2 till about 3 o’clock and its not been updated since … So much for customer service!

  • SB81

    No signal since 4 pm yesterday

  • TinaB

    I have an iPhone 4 and am on O2. My signal died last night about 6pm, was off all last night. This morning i keep getting very limited bits of signal, I have web able to send a couple of texts and recoved a couple…but it has taken me multiple attempts to send them.

  • Matt

    No signal in Balham, South London.
    Booooooo!

  • Harkindj

    No signal on iPhone in white city. Company had 02 network only in building and not working.

  • Jules

    No signal in Balham, South London..

  • Susie prus

    My iPhone 4s is down too

    • Leahjadeee

      Turn off the 3G and you should get full signal, seems to be working for a lot of people :)

  • Leahjadeee

    I have an iPhone and saw somebody had wrote about turning their 3G off and getting signal. This worked for me, too :)

  • Itisme_rg

    Can surf the net but can’t send or receive texts! Ughhhh and no signal 😓

  • Emma Sun

    I have a samsung galaxy ace and no signal in skipton north yorkshire

  • Lwalsh83

    No signal in bromley, kent. I had signal all day yesterday but woke up this morning and I have nothing!! Very annoying! Hope they sort it out soon.

  • Daniel Low

    O2 is bullshit! Wish I’d gone on orange :(

  • G Harte

    iPad 3G for work = no signal, having to use 3 wi-fi device for data. Samsung galaxy for work = no signal and my personal IPhone = no signal. North Hampshire area.

  • Stuart

    Stuart at Derby no signal yesterday.  Still no signal 8.15 a.m. today on Samsung G3 phone with O2.  Dads old Nokia does work ok

  • mel

    mine went off yesterday around 5pm then last night at 1.45am i got texts through then this morning i was able to send one text, then tries another to my mum and it didnt work at all yet it says i have full signal….. SORT IT OUT O2 !!!

    • mel

      blackberry

  • Joshua

    No signal since 2:30pm. Half way through an important phone call and then, click… Nothing. Recieved a couple of texts, still coming up with “…searching”

    Very annoying…

  • joanne

    my son has a blackberry torch and he has had no signal since 8pm last night, he can recieve bbm through wifi if in a wifi spot but no texts or calls just sos,  my phone is fine (samsung) but to no avail as i still cant keep in touch with my son

  • Johnandang-laptop

    I have no signal in Staffordshire

  • JoE

    Unluckily for me I upgraded my phone during all this, as we left the shop my partner had lost signal and I was expecting a couple of hours without while the new sim started, but still waiting so no doubt I will be stuck untill they fix the prob and then still stuck after that! If only I switched networks! But to be honest my issue isn’t the signal, Its the fact that O2 have posted yesterday at 16.37 about the issue and followed up with nothing since that’s a joke to me! We can tell its not working guys! Just let us know how long it’ll be!!

  • Everton_eddie_cavanagh

    I’ve only had my iPhone 4s for 3 days and already there are problems so disappointed

  • If

    turn to GSM only

  • Leighanne

    Got no signal from yesterday afternoon on iPhone 4s, woke up this morning to eleven texts and functioning signal, thank goodness.

  • AliJP

    I’m in Bristol and there are several people I know that haven’t been able to call or text since 2pm yesterday!!!! Engineers are taking their time fixing problem!

  • Linda

    No signal from lunch time yesterday on my iphone 4s. Got some texts through early this morning which were sent yesterday. Sent a text successfully this morning at 7:30 but no signal again since then :( very frustrating . . . NW London

    • Bev5151

      I am using a blackberry, i have had no signal from lunchtime. I had a signal for ten minutes on the train this morning then it died.

      I have switched to 2g and fingers crossed have been able to make a call.

      Appauling in this day an age that this kind of thing can happen!

  • Grandorge

     
      
    i phone 4 lost yesterday and the wife i phone ok in same house 
    this morning still off line  

    • James Blewett

      Turn 3G off and then you should get 5 bars. I have an iphone 4  and it worked for me

  • Unhappy O2 Customer!

    Should have added … Glasgow and still cant text or phone! GET IT SORTED O2!!!

  • Donna Carr

    Totally offline. using Skype to make calls.

  • Tony

    I am in selby and today have 3G but no phone signal! Can’t phone or text at all. For the last week and a half my phonecalls have been dropping randomly as well. This issue is crazy. People in this town are getting fed up with O2 for this reason. Several friends with payg phones have already migrated to other networks. I have a contract and my bill is regularly over £100 per month, I use it for my business. I can’t just change but I am expecting some form of refund for lack of service.

  • Lola

    turn off 3G, it`s working

  • Bryony_loveless

    I have the same issues. I randomly have full signal for it then to be lost moments later. I also had issues yesterday where I had complaints from people that they were struggling to get through.

  • Alison

    iPhone 4S user in yorkshire – ive had no signal since 1.30pm yesterday .. Neighbours iPhone 3gS is fine? So annoying!

  • Ndoringer

    No signal from lunch time yesterday on my Samsung Galaxy in MANCHESTER

  • Andydowd96

    Switch off your 3G this will give you signal again!

  • Woodsta79

    Yup.. Absolutely no signal on mine or my partners iphone.

    Brighton.

  • Pigseatorageflies

    Just says searching…. Then no service, it has been like this since yesterday afternoon! Not good enough! Can only use wifi

  • Deanbosher

    Central London here and same problem :/

  • Lisette

    No protection or back up?!

  • Guest

    I had this problem since 1pm yesterday. I just turned off 3G. Then it works.

  • Jjgb1

    I have a HTC Desire S & also have no signal.
    Have also had rubbish signal for about a week from o2.
    I live on the east coast of Kent.

  • Mark_coombes84

    HTC one x user. had no signal since early afternoon yesterday

  • Singerluc

    My iPhone 4s has 5 bars of signal but cannot make any outgoing calls or txts but have received two txts since turning off my 3G……streatham, south London

  • Mm_csn

    No signal either in hampshire

  • Laura

    I’m using a Samsung galaxy s2, had no signal since yesterday afternoon, my partner is on 02 pay as you go and has full signal ! 

  • Noodlebird

    Great Yarmouth, Norfolk is also having similar problems.
    Strangely though I have full signal showing on my phone but still not allowing me to send texts and calls

  • Davidtaysidedecorators

    No signal here in Dundee, Scotland. Been like this since Wednesday pm!

  • Emahon

    Since this morning! When I turn off 3G, I get full bar!!

  • Jamiemckay10

    No signal still…not good when your a community nurse and rely on making emergency phone calls!!!

  • Ells Holden

    I’m in Newbury, My iphone says it has signal but it looks like fake signal because my phone says its unable to make calls or texts! I had no signal yesterday at all! Weird thing is my friend came over last night and he has full signal and he is on O2 as well!

  • Jennie1968

    My phone on the o2 network hasn’t had any signal at all today, no texts or calls possible-i am in liverpool

  • Scottie

    Woke up this morning in Hamilton (Scotland) no signal. Have just travelled around 7 miles to work in East Kilbride still no signal!

  • Marek N

    No signal or very poor from yesterday in East London. I received today at 4am text message (it woke me up) that was send by my friend yesterday at 7pm.

  • OIOIOIO

    In what way is the thought of solar activity affecting networks a ‘conspiracy theory’ or illogical? The geomagnetic storm in 1989 caused blackouts in Quebec after the storm destroy the hydroelectric infrastructure. I don’t think this is the case this time but solar activity can and does affect electromagnetic technology

  • Amber

    No signal on 2 Iphones since yesterday, I’m in Essex. But have just done as someone else posted and turned 3G off and I can now make and receive calls and texts and have full signal.

  • Cjokoro1

    Manchester Samsung s2 … Getting not wifi signal and it’s playing up receiving texts and making calls …been like this since 7.30 this morning not at all impressed

  • marzipan

    No O2 signal on either my HTC Sensation or my partners iPhone since yesterday evening (11/07/2012)… Friend in Wiltshire also affected.

  • http://www.facebook.com/profile.php?id=1142510837 Douglas Allan

    No signal using my HTC Sensation XE in Glasgow.

  • Shaunna

    I have orange and that isn’t working either :(

  • Tor-tor

    My iPhone 4s hasn’t had signal since 5pm yesterday and my husband has same phone and lost signal from 1pm yesterday. However both my parents have blackberrys with o2 and they are able to send texts and ring landlines but not each other

  • Lauren_h89

    Iv been able to txt with no signal but can’t receive or make calls

  • Nikkitabahia1991

    Im from dudley.
    My phone went yesterday at 1pm. I rang O2 as I thought it was just me they explained they didn’t know what’s happened. May people are losing out on business and their plan for the days ruined (not really safe to go out without a working phone never know what the day could bring) I was stuck the whole day I connected to the wifi in the house as my 3g went as well and communicated to friends through what’s app, woke up this morning to a text but signal keeps coming and going. Everyone else in my house on o2 have signal. They need to fix up.

    • Richie1979

      Wow how pathetic. Can any one remember 20 Years ago when there were not any mobile phone at all. You went out and if you needed help you used a pay phone.

      Please people get a life and get I over it.

      • Janebrown89

        No need to be rude about it and there not that many pay phones around, p.s turn 3G and it works

      • Ryan1987

        Look grumpy old man u get over it if u don’t care get off this page

      • Johnpage1988

        Wow Richie I think your the Pathetic one here I suppose you don’t have a mobile phone? Guess you stand round on pay phones then it’s the 21st century yeah pathetic

    • Annieking1975

      Could not agree more I lost contact with my son today not impressed with o2

  • Skary_b

    Same in Aberdeen, my texts from yesterday arrived at intervals during the night. I’m on iPhone 4s.

  • Alicecady

    I have an iPhone. Can use data. But no calls or texts. If I have wifi or 3G I can iMessage.

    Very annoying!

  • Benlitler

    Varied signal in Ilkeston, either full or none!

  • Sarah ZZ

    I have full signal strength but I had to turn off my 3G to get it, as soon as you turn in back on again it goes to no bars.

  • Louise6581

    Here in Milton Keynes i am using a blackberry bold and all i can do is check out facebook and bbm messages can not txt or make calls not good enough really hope there will be compensation to all customers Pay as u go and Contract im Contract :( 

  • CassieZ

    i’m on Tesco and there connected with o2. I have full signal but cannot phone or text anyone this is a massive issue and i hope it is sorted soon!!!

  • Warpaint

    No signal, using a Motorola V3 Razr. Usually on an iPhone but was having issues with that and signal for a while.

  • Dzcfz

    I phone 3GS, no signal and no data. London.

  • poo face

    my signals always rubbish on my galaxy s2! so i havent noticed a difference :(

  • Gem 112

    from leighton buzzard i have a blackberry 9800 (i think lol) and mine stopped working at lunchtime yesterday and is still not working today

  • Bethan_ellis

    My phone was fine yesterday, however I have tried to use it this morning and nothing will send, seems the problem has got worse!

  • o2 user

    On iPhone 4s in Reading UK, struggling to get signal since post lunch yesterday. Mobile shows “No Service” all the time

  • Mgmikebassman

    I have an Iphone-no signal since yesterday pm and the same this morning.

  • Simon hunt

    Nothing here in Looe. Had enough now O2.

  • Ash_hg

    I live in Leeds, my iPhone lost signal yesterday at around midday. I get one occasional bar for a few seconds and then “NoService”

  • Hdssfg

    Guys switch off ur 3G phone should work

  • sw

    blackberry 9700 london sw but still nothing…tried with some basic nokia phone but nothing.. 200 engineers and they cannot sort it out from yesterday??!! they must be kidding me!!

  • sw

    blackberry 9700 london sw but still nothing…tried with some basic nokia phone but nothing.. 200 engineers and they cannot sort it out from yesterday??!! they must be kidding me!!

  • Ruth Moffat5

    I too have an iphone 4s in Aberdeen and had no signal but then turned off 3g and now have full signal and can send and receive messages. Not looking good for o2!

  • Ruth Moffat5

    I too have an iphone 4s in Aberdeen and had no signal but then turned off 3g and now have full signal and can send and receive messages. Not looking good for o2!

  • Amber

    Switch off 3G. You will get full signal again. 

  • Christianos

    Am in London.  I never get signal between about 2pm and 6pm anyway (my bars appear full but if anyone rings me it goes straight to voicemail and no texts arrive until 6pm, at which point they all arrive in a large cluster).  I’ve switched handsets and the problem persists.  

    But last night I lost signal altogether, with no bars on my screen, and there’s still no sign of it returning today.

    • Mel

      Try switching networks!

  • Christianos

    Am in London.  I never get signal between about 2pm and 6pm anyway (my bars appear full but if anyone rings me it goes straight to voicemail and no texts arrive until 6pm, at which point they all arrive in a large cluster).  I’ve switched handsets and the problem persists.  

    But last night I lost signal altogether, with no bars on my screen, and there’s still no sign of it returning today.

  • Playgirlcbd

    Northern Ireland here signal coming and going can’t recieve or make calls or texts
    O2 need to sort this out its one thing after another first ulster bank now this

  • Laura

    I have an iPhone 4 and have had no signal at all today, it just comes up with ‘searching’. My brother is also with o2 and he has had the same issue since yesterday lunch time!

  • Laura

    I have an iPhone 4 and have had no signal at all today, it just comes up with ‘searching’. My brother is also with o2 and he has had the same issue since yesterday lunch time!

  • PHhhhhh

    No signal, I’m a business customer and this has already started to have an impact on me doing business

    • Catherine Jones

      Hi it’s Cathy Jones from Channel Five News. I’m looking for someone who’s suffered (eg lost business or been majorly inconvenienced) as a result of these problems. Tweet me @Cathy5News:twitter if you are interested in talking to me. London based preferably! Cheers.

  • PHhhhhh

    No signal, I’m a business customer and this has already started to have an impact on me doing business

  • Phant_productions

    My signal went early yesterday afternoon. It reappeared at about 10pm last night but, although showing 3 bars, I still can’t send a text!! Turning off 3G has made no difference to me!

  • Phant_productions

    My signal went early yesterday afternoon. It reappeared at about 10pm last night but, although showing 3 bars, I still can’t send a text!! Turning off 3G has made no difference to me!

  • Bluebirdk

    K, Cardiff.
    I have a HTC Desire S . My signal’s been gone since yesterday , also my husband’s on his HTC which is on the Tesco network which is also o2.

  • Bluebirdk

    K, Cardiff.
    I have a HTC Desire S . My signal’s been gone since yesterday , also my husband’s on his HTC which is on the Tesco network which is also o2.

  • Abigail

    Iphone 4 in London – no signal at all :( It was fine yesterday but now nothing at all…hope they sort it out soon. Is there a website where we can get updates on what’s happening? 

  • Jbailey

    I’m in Manchester and I’ve also got no signal – can’t call, text or access the internet.  Colleague here at work also has the same problem… (both iPhones with o2)

  • Jbailey

    I’m in Manchester and I’ve also got no signal – can’t call, text or access the internet.  Colleague here at work also has the same problem… (both iPhones with o2)

  • Ranaridibunda

    I have iPhone 4 – switched off my 3G and now have full on signal. So, my phone works perfectly …. as long as I stay indoors!

    • sw

      i have full signal but i cannot make any calls or send msg

  • Ranaridibunda

    I have iPhone 4 – switched off my 3G and now have full on signal. So, my phone works perfectly …. as long as I stay indoors!

  • Chris

    i have had problems over the last frw days but yesterday it has totaly stopped working. my partner has o2 also and hers is fine we live in the same house in newquay cornwall.

  • Chris

    i have had problems over the last frw days but yesterday it has totaly stopped working. my partner has o2 also and hers is fine we live in the same house in newquay cornwall.

  • Mewsie

    2 iphones on Tescdo/O2 – one working fine, one not. Can text via wifi, but no texts or calls via 3G. Tried turning off 3G as suggested by O2 – still no joy. Not sure it’s a signal strength issue – am showing 4/5 bars, but still no calls.

  • Sue

    I have an iphone 4S. From Warrington, showing full signal on phone but not able to phone or text anyone since yesterday.  :( 

  • Richard Lucas

    Tesco customer (uses O2) not working for calls or messages.
    Plenty of signal
    Have tried re- booting phone as suggested by O2 – no difference

  • MOhammedali703

    Hey there im from london, some of my customers tgat are on 02 have been haveing tge same problem, i am with tesco but tesco use o2 as a carrier so i have been have signal issues since yesterday and sometime when there is signal im unable still make calls or send texts.

  • Debs0666

    I’m in Falkirk, Scotland and signal came and went yesterday from 3pm(ish). No signal at all now, can’t text or call!

  • Latiekee

    I live in Bristol and ive got a blackberry, no signal since yesterday eve…

  • Dee

    Dee, London

    Stil no signal since yesterday, sister is also on o2 but hers was okay on a iPhone 4, but this morning she told me she had no signal at all, so I guess it hit her too. I’m using a HTC Desire HD, haven’t had signal from around 3pm yesterday.

  • Jake

    Last night my iPhone 3GS struggled to pick up signal and mobile data but today my phone has picked up 1 to 3 bars of signal. It appears to have sent a message.

  • Fran

    Live in London and have Blackberry had no signal yesterday evening and this morning, however now able to make calls

  • http://twitter.com/SwarezArt Swarez Modern Art

    Cheltenham – Business Tariff – nothing! No signal on iPhone 4 since this morning.

  • Mel

    I suggest you all call O2, when your signals back and demand a discount on your bills for the inconvenience, if you’re adament you want this discount or you’ll take it to their managers and maybe even find a better network, they will give in.
    I left them for Vodafone and although they’re not perfect, I’ve had more than a months worth of bills wiped because I’ve had momentary signal problems or my battery wasn’t lasting so I couldn’t use it off charge.

    • Pegman

      i agree, this proves to me that it is to to with network upgrade problems as i am on tesco with an iphone 4s and repeatedly(even as now)i frequently try to send text messages and it fails, i have to resend several times before it goes through. i did not complain to tesco(yet)and they sent me a message saying they would give me a goodwill gesture as a result of the network problems. tesco mobile of course use the o2 network!

  • Rob

    And people said 3′s coverage was bad pfft… Mines got full signal.

  • Simobo

    Simon, Derby

    Had full signal this morning, went to send a text and it failed. Signal completely dropped and I cannot send or receive calls or texts now.

  • Samueljwhite

    iPhone 4s on O2 from Ashford, Kent. No signal as of this morning.

  • Johnamthomson

    I have an Iphone 4S in London. Texts are fine but can’t make calls since last night. Rebooting or switching off 3G doesn’t help.

  • Sofia

    Haven’t had signal since around 7pm last night… Only just this morning the O2 name appeared back up at the top of my phone with no bars. I thought it was just my phone – never a time where I haven’t had problems with the thing!

  • Chelle93x

    Yesterday day I had no signal from about 3pm? Woke up this morning and have my phone is completely back to normal! :) Inverness, Scotland

  • Will

    Had a phonecall no problems this morning, and now nothing. A minute of full signal appears out of nowhere, then disappears just as fast. iPhone 4S in Gloucester, for reference.

  • deli

    This morning it wouldn’t work, but it seems to be completely fine for me now.

  • Karl Ascroft

    I have an iPhone 4S, I’m based in Cheshire.  My phone lost it’s signal and 3G yesterday at 1:30pm.  When I woke up this morning, it had been restored.  I was the only one in my office to have this problem yesterday, but today it seems as though it is their phones not working now, whereas mine is.

  • Sophie

    I’m from Durham and my iphone signal seems to be fine. I have 4 bars of 3G and managed to send a text, have the problems stopped?

  • Madcaddie_1

    iPhone 4s Somerset. 3 bars of signal but sending and recovering texts and phone calls as normal.

  • Steve

    I have an iphone 4S and have just been told to disable the 3g. After doing this I have found that this has altered my signal strength to nearly full bars. Hope this helps!

  • Bonnie

    Hi there.
    Adding to your poll: No signal at all since yesterday 2pm,no txts,no calls,no data. East Londoner,with Blackberry on full contract from O2.

  • Londontownster

    My 3GS bombed yesterday late afternoon, central London. Seems ok, normal this morning.

  • Catherine Jones

    Hi it’s Cathy Jones from Channel Five News. I’m looking for someone who’s suffered (eg lost business etc) as a result of these problems. Tweet me @Cathy5News:twitter if you are interested in talking to me. London based preferably! Cheers.

  • Cheema

    Ok. It’s 3rd day and I don’t seem to have any signal if I turn 3G on. I m going somewhere and needed google maps but looks like its not going to happen. I switched the phone off and back on few times but it doesn’t work. Only works if I disable 3G :-(

  • http://www.facebook.com/profile.php?id=584010567 Pete Thompson

    Since the solar flare, I can fire lazers from my iphone

  • DRY411S

    This was nothing to do with signal strength. O2 accidentally locked out a whole range of IMEI codes after a network upgrade. For example, of the 3 O2 blackberries in our house, all the same model, 2 were working fine, and the other was completely unusable.

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