Consumers in some areas managed to bag themselves the Samsung Galaxy Nexus last week, but for some users there were problems with the new handset. We have already told you about some owners were complaining of a strange issue surrounding the handset. Now today we have reports of the Galaxy Nexus sound problem with a fix promised by Google, but there is no ETA for it though.
Users of the handset have been complaining that the volume can suddenly decrease without any prior warning, and they can’t turn it back up. Now according to Electronista Google’s software engineers have found the software bug that is causing the problem, and have said they will have an update “as soon as possible”.
There were some who wondered if the problem was related to the hardware, but it now seems following Google’s announcement that a software update will fix the problem. Users were reporting to be making a call when the volume suddenly reduces, and was a big frustration for owners of the new Android device.
The issue has been found to be on handsets using the 900MHz bands for 2G coverage, and was also causing problems with the radio turned off. Having another handset nearby using the same frequency was found to replicate the problem in tests.
Earlier today we told you that the handset could be making its debut in the US on December 8th, and currently it is not known if the problem will delay any such release. Hopefully it won’t be too long before an update is issued to fix the problem, which basically makes the phone useless for making calls.
Are you still thinking of getting the Galaxy Nexus?
Also See: Gmail autocomplete fix underway