Many of us will remember the controversy surrounding the iPhone 4 when it was first released and its antenna. This led to Apple holding a special event to deal with the problem and to offer users a free bumper case. Earlier today we gave you more news regarding the Steve Jobs biography and his feelings towards Android. Now it’s come to light from the same book that the iPhone 4 Antennagate issue was originally thought to be a smear campaign by Apple’s rivals.
Steve Jobs first thought the problems were down to Google and Motorola who were trying to be mischievous, in response to the release of the handset. The Guardian is reporting that the former Apple CEO felt the two companies were trying to “shoot Apple down“.
Jobs only decided to tackle the issue head on after Tim Cook had quoted someone that had suggested Apple could become complacent and arrogant, a criticism often leveled at Microsoft. This was when Apple called an emergency press event to deal with the problem. Many users were complaining of dropped calls or the signal strength dropping when the device was held in a certain way.
The biography says Jobs was in Hawaii at the time on a family holiday when the issue first broke, and he was at first very defensive. Once he had the conversation with Tim Cook, Jobs immediately flew over to the Apple headquarters in California.
Steve Jobs felt though the situation was blown way out of context by the media, which only saw a return rate of 1.7%. This turned out to be a much lower return rate the previous iPhone 3GS model had seen.