If you have started up your computer recently only to notice that it no longer runs correctly and a legit-looking program called Data Recovery reports that there are lots of system errors etc you have been compromised by the Data Recovery virus – don’t worry though as you’re not alone and it can be removed relatively easily, all you need is some mediocre computer knowledge, or a friend who can read this quick guide and follow the simple instructions – soon your computer should be running nicely once again.
The most important thing to know is that all of the messages which the fake program sends your way are fake, so ignore any messages which tell you that your computer is suffering hard drive failure, or perhaps telling you that there system errors or critical errors. Below we have embedded an example of what this infection may bring to your computer’ display.
If you are able to access the internet on the infected PC you must first download a few tools – if not simple download these on a different PC and copy them to a USB storage device or CD. The tools you need are rKill, CCleaner and Malwarebytes Anti-Malware (click on the apps to download them).
Once you have downloaded this tools restart the infected PC and repeatability press F8 whilst your computer is starting back up, you should be prompted with a boot selection menu, use your keyboard’s arrows to choose “Safe Mode with Networking” – your computer will then start up in Safe Mode with internet connectivity, if you struggled with this step check out this link.
When you are in Safe Mode double click on rKill.exe (you may have to right click on the .exe and “Run as Administrator”) , this will stop any dodgy processes which may be running in the background, now install CCleaner and start it up, click on “Run Cleaner” and the app will begin clearing all of the file build up which has built up over the years (or months) – this step may take a while but will speed up the latter stages of the removal process.
Now that you have ran rKill.exe has been ran and all of the unnecessary file build up has been cleared we can remove the infection(s). Install Malwarebytes Anti-Malware (aka MBAM), once installed you will be asked if you want to try out the full version of the program, decline this offer and then click on the Update tab, here you will be able to “Check for Updates” and this will download the latest definition files. Once the update has been installed click on the Scanner tab and choose to run a full scan – this will take a while, but don’t worry it’s for a good cause.
Once the scan completes the a message box will tell you so and when you click “OK” you will see a long list of infected files – select “Remove Selected” and MBAM will now get rid off all of the infected files it found, chances are it will need to reboot the PC to finish the process, but upon restart you should notice that Data Recovery no longer shows up on your PC. Now ensure that you have all of the latest Windows updates installed and up-to-date antivirus software protecting you.
The above guide will work 95% of the time, if not check out this guide for more help.
Also See: Surface Pro 4, Book battery drain fix