New software is expected to have bugs and no matter how much beta testing is done, there will be problems found after the software is made public for retail consumption. While Windows users complain about problems the most, Mac is not perfect and the latest release, OS X Lion 10.7, has its fair share of issues.
Last week we heard about an external display bug with Launchpad on machines running Mac OS X Lion, and after testing the software since release, we have found one problem that sticks out above the rest. One of the best improvements I found when moving to Mac computers was how solid they are, and the lack of crashing / freezing was bliss. Sadly since we installed OS X Lion there have been a number of lock ups at random times.
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Having had OS X Lion freeze on us over 10 times, we slowly found a pattern. Occasionally when viewing YouTube videos everything would freeze, and only the mouse pointer could be moved. When this happens there is no way to close programs, or do much other than move the mouse pointer, which means a force shut down and this just hurts, especially on the Mac operating system.
Other emails sent to Product Reviews point to flash causing the crashing, and we know Steve Jobs opinion on this. While we’ve not confirmed Flash is causing Lion to crash and freeze, it does add up. The other pattern we noticed was the crashing happens mostly when the computer returned from sleep mode, videos would play just fine other times but seemed to freeze Lion not long after returning from sleep. The idea of doing a hard reset with the power button is not a good option, but luckily Lion does include an auto save feature, which means every time we’ve had to do this all our work was saved, and the windows open just as we left them.
Has your OS X Lion install crashed when watching videos or using Flash? If so, make sure you inform Apple support so they can work on a fix. We’ll update you when a patch/fix is available to download.