A couple of days ago we reported how quickly user numbers were increasing on Google +, and that some people had seen their accounts suspended because of the company’s real name policy. Now we have news that Google are changing the real name policy for Google+.
Now Bradley Horowitz of Google+ has stated in a post on the site that the company has enhanced their process and the changes should take place in the coming weeks. He apologized for the way Google had been handling many Google+ users choice of names, and said the company had noticed that a lot of the name rule violations were “well-intentioned and inadvertent”.
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This has led Google to enhance the process, and will now let users know if their profile doesn’t comply with Google policy so they have the chance to make changes to their name. But if an account is found to be breaking other policies such as spam it will be suspended without warning.
The signup process is also being changed so users will avoid getting into the situation in the first place. Now if you have a nick name or want to use a maiden name, you can put these into the ‘Other names’ part of your Google+ profile. This will allow people who have permission to see these can search for you using such names.
Horowitz also used the post to dispel some myths that have been circulating about the new social networking site. The thought by some that Google doesn’t care about certain groups such as business and teenagers. It was stated that the company is currently designing features for these groups to provide “a better product experience both for them and for everyone else”.
He also wanted to point out and make people aware that accounts that are suspended for name policy violation will still have access to other Google services such as Gmail. This openness is a great feature that Facebook could learn from. Google has launched a new service but is tweaking it as they get feedback from its users.
With this attitude in mind it will surely mean Google+ has a bright future, it may disappoint some users along the way but it’s not afraid to listen. Do you like the way Google+ is going so far?