The faulty Beko fridge freezers have caused thousands of people to be rightly concerned about their safety this week. The news surfaced on Tuesday with warnings from the London Fire Brigade. But more details are now emerging as the Beko fridge freezer problems first began in 2007, and reports of more fires spread.
Brian Milligan of the BBC is reporting that some faulty Beko fridge freezers first started to catch fire back in 2007. The company was also warned it had a problem with its product last June by the London Fire Brigade, and then in November of last year a man died as a result of a fire started by a faulty Beko appliance.
So it makes you wonder why it took so long for the public to be made aware of the problem. Beko have said they have contacted 11,000 customers so far about the issue, but there is a reported 500,000 faulty units in circulation.
Another problem could be people may have sold on the fridge freezer since it was bought or might have moved. One of the biggest problems since the news first broke is the amount of people trying to get through to the helpline. Many of you have been contacting us and saying no matter what number you try, you are still unable to get through, and the website hasn’t always been available.
Reports of fires in other parts of the UK are now coming to light in areas such as Cheshire, Devon, and Surrey. An owner from Oxford was thankful the fire they experienced was in the daytime, and dreads to think what would have happened if they were in bed.
Adrian Horne from Devon told the BBC that his home was gutted by fire and his son had phoned him to say the “front room was on fire”, and had to be rescued by neighbors. Many owners who had an appliance start a fire are now even angrier after finding out that Beko already knew of the issue.
A woman in Crewe told of her son’s narrow escape after he was playing in front of the fridge freezer before going out, and ten minutes later it burst into flames. This was back in 2007 and she is angry that it took four years before anything was done about the faults. We recently learned the company asked a recall website to remove its listing of the fault back in April.
Beko are still saying the risk to customers is extremely low, and to continue using them unless they notice anything unusual. You can check to see if your Beko product is part of the models affected by the fault here. The news doesn’t get any better for Beko as more information comes to light, and consumers who have been trying to get their product fixed have had to endure some stressful times.