How to change your PSN password, alternative fix for PS3 users

By Posted 4 Jun 2011, 07:32

Yesterday, we informed you that the website that Sony uses to generate new passwords for PlayStation Network users was offline for maintenance, with no sign of it returning anytime soon. However, it looks like there is a way around that for those of you who are having trouble.

For those of you who have no idea what we’re talking about since the PlayStation Network is fine for most people, click here to get some background information on the PSN passwords issue.

Now that you’re up to date, it appears that you can still change your password by using Sony’s Qriocity service instead. Rather than waste time checking the usual site that Sony asks you to click, head to Qriocity.com, providing you’re in a supported area.

Once there, click ‘forgot your password‘, and you’ll be sent a new email from Sony Qriocity after filling in your current PSN details and your date of birth. This email is surprisingly different to the standard one that Sony sends on PSN, and following the details on the Qriocity link should bring up a new server that works.

After this, simply fill in your new password on the screen, head over to PSN and you should be able to log in with your new password without any problems. We can confirm that this method works for us, so try it out now and let us know if it works for you.

Again, we’re not sure why the main website is down, but who needs to care with this clever loophole. Enjoy the Welcome Back Package guys and watch out for those error messages.

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  • Anonymous

    Big surprise!  I was me with yet another cryptic “error”:

    “Currently unable to complete your password change request. Please try again later.”

    • Cortney Sales

      got the same thing like 10mins ago and Monday June 6 10:41pm 2011

      • Anonymous

        It actually worked finally, Cortney.  Just yesterday.  I was able to reset my password with a link that Qriocity sent to me.  And then I re-logged onto the PSN network.  No problems.  I was even able to download those 2 free games, too.  But it does take some time.  And, I learned that the worst thing that you can do, is to keep on trying to sign on (before resetting your password via the instructions above).  Apparently, after a few trys, it shuts you out of the system for 24 hours.  So, my advise to you, is to wait a day or two, and then follow the instructions above.  Wait for that email (from Qriocity), and follow the link.  Reset your password, and log back onto PSN.  You should be on your way in no time.  Believe me, I was just as frustrated as you are.  Just give it some time, and you’ll be golden.  Good luck!

    • Anonymous

      read the article dude

  • http://twitter.com/MmFlapJack Paul

    Thank you so much.

    I was having trouble resetting my US PSN account. I’m a UK resident and for some reason I wasn’t receiving a password reset email even though I was being told I would receive one when using Sonys main site. following your instructions allowed me to reset my password.

    Thanks!

  • http://www.facebook.com/people/Ty-Siharat/100000004962325 Ty Siharat

    It worked. thankyou so much… finally, it’s been about 3 months. dang.

  • http://www.facebook.com/profile.php?id=694943002 Liz Rumsey

    THANK YOU SOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO MUCH!!!!!!!!! I’ve been waiting ages!! 

  • http://www.facebook.com/people/Mitchell-de-Kraa/100002360517680 Mitchell de Kraa

    I am from Europa , this site does not work in our country!  any alternatives?

    Greetz Amsterdam

  • Anonymous

    Thanks for that, great article

  • Dorisand113

      Thank you so much.

    I was having trouble resetting my alternative account. I resident in Senegal and for some reason I need help to removed my  alternative email and as well reset it back

    Thanks!

  • Dorisand113

      Thank you so much.

    I was having trouble resetting my alternative account here below, transferbankofficer@yahoo.co.uk. I resident in
    Senegal and for some reason I need help to removed my  alternative email
    and as well reset it back

    Thanks!

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