Sony’s PSN password website is down, defeats the objective

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The drama doesn’t seem to be showing any signs of ending in terms of Sony and their PlayStation Network adventures. Despite the fact that gamers in the US and Europe can now access the PSN and PlayStation Store without any problems, those of you trying to change PSN passwords can’t – because Sony’s website is down.

It’s a hard thing to swallow for many PS3 gamers as well. Just when you think everything is back to normal and you can finally go on to the PlayStation Network and resume your normal gaming activities, this new problem appears and it looks like it’s gone under the radar so far.

Just to recap you on the situation, Sony requires all users to change their passwords the very first time you try to log into the PSN again following on from the downtime. Depending on your console circumstances, some of you are able to change passwords directly on the PS3 console and there’s no problem there, but for everyone else, Sony requires you to change your password by retrieving their email and clicking on a generated link.

Well it turns out this generated link is offline, and has been for days. Below is the message you’ll see if you find yourself stuck in this situation:

We contacted Sony customer services to find out any information regarding this, and we were told that the service would be resumed as ‘soon as possible’ and that Sony are ‘working hard to fix the problem’. The fact that this has gone unnoticed and the fact that there doesn’t appear to be any official word from Sony on the PS Blogs is a bit worrying to say the least.

What are your thoughts on this gamers? Are you met with the same error screen when trying to change your PSN password, or is everything working fine for you?

Also See: Sony a7 II price and release date confirmed

  • http://www.facebook.com/profile.php?id=100000500633068 Joshua Wartooth

    Unfortunately this is the situation I’m faced with. I have been looking forward to the PlayStation Store returning for weeks now (only reason I have a PSN account) and now that majority of people except for us few unlucky ones can sign in and buy to their heart’s content is like Sony taunting me. I give up Sony, back to the pit of M$ I return.

  • http://www.facebook.com/profile.php?id=100000500633068 Joshua Wartooth

    Unfortunately this is the situation I’m faced with. I have been looking forward to the PlayStation Store returning for weeks now (only reason I have a PSN account) and now that majority of people except for us few unlucky ones can sign in and buy to their heart’s content is like Sony taunting me. I give up Sony, back to the pit of M$ I return.

  • http://www.facebook.com/profile.php?id=100000500633068 Joshua Wartooth

    Unfortunately this is the situation I’m faced with. I have been looking forward to the PlayStation Store returning for weeks now (only reason I have a PSN account) and now that majority of people except for us few unlucky ones can sign in and buy to their heart’s content is like Sony taunting me. I give up Sony, back to the pit of M$ I return.

  • http://www.facebook.com/people/Benedict-E-Thatcher/727680827 Benedict E Thatcher

    Yeah, I’m getting that Maintenance notice as well, a couple of my pals managed to change their PSN passwords through the PS3 but I’m not so lucky, Playstation should really sort their lives/security out, back to N64 for me, even though, stuck on Water Temple In Oot, bad times!

  • http://www.facebook.com/people/Benedict-E-Thatcher/727680827 Benedict E Thatcher

    Yeah, I’m getting that Maintenance notice as well, a couple of my pals managed to change their PSN passwords through the PS3 but I’m not so lucky, Playstation should really sort their lives/security out, back to N64 for me, even though, stuck on Water Temple In Oot, bad times!

  • Anonymous

    I am new to PS. I get the same screen after being told I must reset my password via an email link. What a piece of crap! Sorry I ever bought it.

  • http://pulse.yahoo.com/_V62G3652PVSDPWBCRSYBK2M4VU Greg

    Yepp same exact problem, were just unlucky, i just hope it gets up fast cuz coming to this maintenance page is annoying…

  • http://www.facebook.com/rickywigham Ricky Wigham

    My problem is related to this. I changed my PSN password no problem a few weeks ago but unfortunately I’ve forgotten it. While I can sign in to PSN due to my console remembering my password, I can’t buy anything from the Playstation Store as I have to re-enter my password to add my banking details. I wouldn’t mind so much that I can’t currently change my password if it wasn’t for the fact that the item I’m wanting to buy is currently on offer and will go up in price, thus costing me more, in just over a week.

  • http://www.facebook.com/rickywigham Ricky Wigham

    My problem is related to this. I changed my PSN password no problem a few weeks ago but unfortunately I’ve forgotten it. While I can sign in to PSN due to my console remembering my password, I can’t buy anything from the Playstation Store as I have to re-enter my password to add my banking details. I wouldn’t mind so much that I can’t currently change my password if it wasn’t for the fact that the item I’m wanting to buy is currently on offer and will go up in price, thus costing me more, in just over a week.

    • http://twitter.com/Minecraftnstuff Mine Crafter

      Its not sony’s fault you forgot your password. 

    • http://twitter.com/Minecraftnstuff Mine Crafter

      Its not sony’s fault you forgot your password. 

      • http://www.facebook.com/profile.php?id=100000500633068 Joshua Wartooth

        They are however at fault that he cannot access account management to recover/reset his password.

    • http://www.facebook.com/profile.php?id=15102733 Johnny Navarrete

      same exact boat as u…is the item Sonic 2? cuz i want that for free with my free PS+…i say we all call sony and just keep bitching and complaining till they do something…this is completely 100% ridiculous that we cant do a simple thing such as change our passwords

  • http://www.facebook.com/people/Josh-Ortolani/100000660593544 Josh Ortolani

    Will the failures never end?

  • http://www.facebook.com/people/Josh-Ortolani/100000660593544 Josh Ortolani

    longest downtime I’ve ever seen for the 360 was about 12 hours, although I was asleep for most of it so doesn’t matter much lol

  • Charles Ratliff

    Glad to see someone finally mention this. I haven’t been able to play any games with my friend for several months due to his work and just having a baby, so when he finally got some time we planned on playing Mortal Kombat together. He logs on yesterday and is told he has to change his password via the website, and yet the website is down. He called customer service who told him they can get him a temporary nickname in about two weeks. Useless.

    He’s about to start classes on the 6th, and then who knows when we’ll be able to play. I don’t understand why he can’t just change his password from the PS3.

  • Anonymous

    This problem has definitely gone under the radar for too long.  I’ve been having the same problem with the e-mail link for over a week.  I even called Sony support and was told that there wasn’t anything that they could do.  They just told me to keep on trying until it works.  What makes it even more annoying is that the link that is e-mailed to you expires after 24 hours.  Therefore, you have to try to sign on via the ps3 in order to generate another e-mail after the previous one expires.  Then go to your e-mail and try all over again just to get the same stupid site maintenance message.

    One thing I haven’t seen anyone mention is that this also effects your
    ability to stream netflix thru the ps3.  You cannot sign onto your netflix account
    until you have signed onto psn.  Therefore, because I haven’t been able
    to reset my psn password I can’t stream netflix.  I find this loss of service even more annoying because I stream netflix a lot more than I ever accessed the playstation store.

    I just don’t understand why some people have been able to reset their password on the ps3 and others can’t and have to do so via the website like myself.  I think its a bout time sony offers an explanation or comes up with some kind of workaround.  How long is this going to go on!  They can keep their stupid welcome back package, are they going to reimburse me for my loss of netflix service?

    • Tin Man

      Unfortunately netflix isn’t a sony thing .. so no. You can always watch things on your computer, wii, iphone/ipod/ipad, xbox 360 with netflix. I understand its frustrating but with approx. 70million users they cant allow everyone back at once, it would cause a server overload. Try again in a few days, I’m sure it’ll work

  • http://www.facebook.com/profile.php?id=1380660153 André Rogers

    Two months ago (before the hacking incident started) my PS3 died from the YLOD (Yellow Light of Death) and it wasn’t until a few days ago I was able to get a new system. Since this is a new console I have to sign up for PSN again but when I try to use my existing account, like the rest of you, I’m prompted to continue the process via email. I’ve waited a very long time and it annoys me that Sony is letting this go under the radar. At the very LEAST I’d like to know when I can expect the PSN site to be back up.

    The Welcome Back Program for PSN just started today and now I’m afraid I’ll miss out on that as well. They really need to speak up about this matter so that we’re not just left in the dark.

  • http://www.facebook.com/mikeleigh09 Michael Wilkinson

    fed up waiting. Sony are gonna have to pull something big outta the water to make me a fan of them again.

  • http://www.facebook.com/profile.php?id=100001787702664 David Martinez-de la Haza

    Same problem here, except that today I am not even getting that annoyng and non operative email… instead I get an error message on my PS3 (error 80710D36).

    I am on a NBA 2K11 online league and I am gonna have to quit so the league can go on… Boy, this sucks!

  • http://www.facebook.com/people/Ross-Hinks/639387735 Ross Hinks

    Very frustrating. I made a new account after the hack, but now i want to get the free stuff with my other account and i can’t change the password because of stupid errors and the website being down. :(

    • http://www.facebook.com/profile.php?id=1380660153 André Rogers

      I was actually wondering if I should make a new account but I was worried I’d have to verify it through an email link that doesn’t work. How recent did you make the new account?

    • Anonymous

      Ross, How did you set up a new account for the same ip address?  Were you able to do it directly from your ps3 ?

  • westderbylpool

    i have the same problem spent months playing fifa an getting my virtual pro player to a decent level now cant use him so playing with a new psn account with useless vp player also weapons I’ve unlocked on battlefield i can no longer use so got crap weapons on new account been trying to log in to psn for a week an keep getting that annoying maintenance notice an been looking on internet to see if there was any news  on when it would be back up am sure it would not be hard for such a big company to keep there customers up to date that is the most annoying thing 

    • http://www.facebook.com/profile.php?id=1380660153 André Rogers

      Did you make your new account AFTER finding out about the maintenance issue? I was thinking of doing that but I’m afraid I’ll just have to verify the account through an email link that doesn’t even work.

    • http://www.facebook.com/profile.php?id=1380660153 André Rogers

      Did you make your new account AFTER finding out about the maintenance issue? I was thinking of doing that but I’m afraid I’ll just have to verify the account through an email link that doesn’t even work.

  • westderbylpool

    yes i made my new account yesterday from my ps3 create a new user on your ps3 then sign up for psn

    • http://www.facebook.com/profile.php?id=1380660153 André Rogers

      I’ll give that a try. Thank you!

      • westderbylpool

        it will work just wont be able to use any data you had saved from old account but on the positive side you ll be able to at least play games 

      • westderbylpool

        have you sorted a new account out??

      • westderbylpool

        have you sorted a new account out??

      • westderbylpool

        have you sorted a new account out??

    • http://www.facebook.com/profile.php?id=1380660153 André Rogers

      I’ll give that a try. Thank you!

  • westderbylpool

    yes i made my new account yesterday from my ps3 create a new user on your ps3 then sign up for psn

  • http://twitter.com/SayaX Debra Phagan

    Annoying! I have two accounts and I can’t use them at all… sorry I don’t sit on the computer all day hitting F5 waiting for the password service to come back.

  • http://www.facebook.com/profile.php?id=100001735817619 Josh Belcher

    This is kinda starting to make me mad, I mean why is it they will fix their store and not this particular problem? I bet it is because they are waiting for the servers to slow down a bit and then release us, with this problem on the servers for our free games. I guess its a way of avoiding a “server overload” from everyone trying to download them free games at once. Still it pisses me off slightly.

  • Anonymous

    sony…go die!

  • http://twitter.com/omgwtflool dfhskf

    Im getting Uber F’ing pissed now. I’ve noticed that on the website it says ‘online’ top right corner. Thats bull its still down for maintenance. I just bought a new PS3 now I’ve lost my trophies, all my unlocks in bfbc2, cod’s, my game saves. While I watch all my friends suck on the free games. I dont even care about the free games anymore I just want my old account back.

  • westderbylpool

    what are the free games there offering and are they for everyone with a psn account? 

    • http://twitter.com/omgwtflool dfhskf

      Infamous, Burnout Paradise , Dead Nation, Ratchet and Clank, superstardust, wipeout HD/Fury and little big planet. I so badly want my psn account back….

      • Anonymous

        thats not the choices, burnout is not one of them, and only ratchet and clank if your in the uk

    • http://twitter.com/omgwtflool dfhskf

      and there only for people who had accounts before hack….. so if you cant get into your old account cuz of sony bul**** then u cant get them F sony.

  • westderbylpool

    so that s possibly why there not fixing the site problem am not interested in the free games would just like to be able to access my old account for saved data and friends list

  • westderbylpool

    so that s possibly why there not fixing the site problem am not interested in the free games would just like to be able to access my old account for saved data and friends list

  • westderbylpool

    so that s possibly why there not fixing the site problem am not interested in the free games would just like to be able to access my old account for saved data and friends list

  • john morgan

    Wonder how long it’s going to be before they fix the password reset? I’m seriously considering saying F*** you Sony and put the ps3 on ebay. Prob won’t get anything for it now, tho.  The only way it could get worse is if the site maintenance notice gets replaced with a video of Kevin Butler doing some sort of taunt like crying or something…..

  • john morgan

    Wonder how long it’s going to be before they fix the password reset? I’m seriously considering saying F*** you Sony and put the ps3 on ebay. Prob won’t get anything for it now, tho.  The only way it could get worse is if the site maintenance notice gets replaced with a video of Kevin Butler doing some sort of taunt like crying or something…..

  • http://twitter.com/shooby337 Lee Shoobridge

    I’m fine on my main account resetting via ps3. But my 2nd account needs the email reset and get the same stupid site not working message. I can’t even sign in the ps3 forums on any account as the same bleedin message gets me!!!!

  • http://twitter.com/shooby337 Lee Shoobridge

    I’m fine on my main account resetting via ps3. But my 2nd account needs the email reset and get the same stupid site not working message. I can’t even sign in the ps3 forums on any account as the same bleedin message gets me!!!!

  • http://www.facebook.com/profile.php?id=779717958 Scott ‘Cre’ O’Grady Lfc

    can anyone sign in on the ps3 coz i cant, it keeps sayin psn is under maintenance 

  • http://www.facebook.com/profile.php?id=690555042 Marselles Coe

    All I wanted to do was watch some damned Netflix on my tv and not at my computer. Jeez, this is ridiculous. I’m going to Xbox Live.

    • Tim Nies

      Well, I am done with Sony. Like you all I use the damn thing for now is to watch Netfilx cause the games aren’t worth the money. And now I can’t even do that. Most expensive hunk of useless….ahem. Not happy about this in the slightest seriously considering just getting a Apple TV and throwing my PS3 in the trash cause that all it is right now.

  • http://pulse.yahoo.com/_AVMTNTTRJKBS6PSOVYEHUW7IDU Rhonda Bianco

    Does Sony really think they can fix this issue by offering us free games??? Really they aren’t covering my $30 a month for my internet which is pretty much pointless if I can’t game or watch movies… Oh yea and are they going to cover my $10 a month for my Netflix… I could give a sh*t less about their store and their free crappy games… I just want to be able to sign in and play Call of Duty and watch so damn movies… Screw you Sony… You have handled this “Hack” terribly… What about filling in your customers, truthfully… “The PSN is down, we don’t know how long it will be down for… It might take a month or 2″… Seriously… Quite saying it’s back up when it’s NOT… NO WELCOME BACK SH*T… Wish I had the money for the XBox because I would have switched already…

    • http://pulse.yahoo.com/_VG2BDKBQZKYB3BLCQ62N3OMKZQ E B

      Ugh…you people saying you only use your PS3 to watch Netflix make me laugh. For one, you’re whining about not being able to watch it…but obviously none of you cared to look into one simple fact. You COULD watch Netflix the ENTIRE time PSN was down. I know, I did! Netflix isn’t part of PSN, their connection had NOTHING to do with it. Got the sign on request? Cancel it…it tries to load, brings log in again…cancel it…BAM!!! You are now on Netflix and ready to watch movies. I did this every day without a problem.

      And whining about not being able to do anything online is dumb…again…there’s more to do online than game and watch movies…think about it. What are you doing HERE?! Socialize, send emails to your friends and family, watch episodes of House or Castle for FREE…

      All I see here is senseless crying over nothing… =/

  • http://www.facebook.com/people/Joshua-Korb/1275582205 Joshua Korb

    Really sux for me . My old PS3 just died on me today . Blu-Ray player decided it didnt wanna play any discs anymore . Sooo I go to my gamestop and got a brand new ps3. Now unfortunately i have no idea what my new pw is for psn since i had to change it from what its always been . Sigh … Thanks sony … again . At least now i can play solo lol .

  • http://twitter.com/AcostaRudy Rudy

    I wanted to claim my free games on the ‘welcome back’ feature. I hope they get this issue fixed before July 3, and if not, they need to extend that expiration date.

  • Anonymous

    Ya, I’ve been waiting weeks now to change my password and reclaim my old game account. Sony don’t fix this soon I will not regain trust in them ever again!!!!!!!

  • http://www.facebook.com/people/Maxwell-J-Nathan/1311910925 Maxwell J. Nathan

    HOW TO CHANGE PSN PASSWORD
    go to Qriocity site click forgot my password type in your psn email, enter date of birth
    confirm, check your email and click email link follow prompts and your done i did it and i then logged into psn with changed password and psn logged in on my ps3 NOTE: it might fail a couple of times in the steps keep trying after a minute    P.S. i take no credit for finding this i found this trick on twitter

    • http://www.facebook.com/profile.php?id=100000500633068 Joshua Wartooth

      IT WORKS! I love you so much man, you have no idea :)

    • Anonymous

      hey buddy about how times did you try

      • http://www.facebook.com/people/Alan-Johnson/1822995990 Alan Johnson

        Try to login to the Qriocity website with your PSN email and password and it should tell you that you have to reset the password just like it does when you try to login to PSN. It will send an email to you just like PSN does however the link in the email will take you to a website that is up and will let you change your password. I tried this after clicking the forgot password button about 500 times. It worked for me hope it helps you out.

    • Anonymous

      i keep trying but keep saying unable to complete right try agian later

    • Anonymous

      i keep trying but keep saying unable to complete right try agian later

    • http://pulse.yahoo.com/_AVMTNTTRJKBS6PSOVYEHUW7IDU Rhonda Bianco

      IT WORKS IT REALLY WORKS… OMG YOU ROCK… 

      I HAVE BEEN PULLING MY HAIR OUT FOR DAYS NOW JUST TO BE ABLE TO WATCH A MOVIE… I COULD KISS YOU… THANK GOD FOR YOU FOR POSTING THIS AND TWITTER EVEN THO I DON”T HAVE IT…

      IM DANCING WITH HAPPINESS… THANK YOU AGAIN AND AGAIN AND AGAIN… :)

    • http://pulse.yahoo.com/_AVMTNTTRJKBS6PSOVYEHUW7IDU Rhonda Bianco

      IT WORKS IT REALLY WORKS… OMG YOU ROCK… 

      I HAVE BEEN PULLING MY HAIR OUT FOR DAYS NOW JUST TO BE ABLE TO WATCH A MOVIE… I COULD KISS YOU… THANK GOD FOR YOU FOR POSTING THIS AND TWITTER EVEN THO I DON”T HAVE IT…

      IM DANCING WITH HAPPINESS… THANK YOU AGAIN AND AGAIN AND AGAIN… :)

    • http://pulse.yahoo.com/_AVMTNTTRJKBS6PSOVYEHUW7IDU Rhonda Bianco

      IT WORKS IT REALLY WORKS… OMG YOU ROCK… 

      I HAVE BEEN PULLING MY HAIR OUT FOR DAYS NOW JUST TO BE ABLE TO WATCH A MOVIE… I COULD KISS YOU… THANK GOD FOR YOU FOR POSTING THIS AND TWITTER EVEN THO I DON”T HAVE IT…

      IM DANCING WITH HAPPINESS… THANK YOU AGAIN AND AGAIN AND AGAIN… :)

    • http://www.facebook.com/people/Alan-Johnson/1822995990 Alan Johnson

      Thank you so much. It worked perfect for me. I did it a little different though instead of saying I forgot my password I tried to login and it said that I had to reset my password just like the PSN does but when I followed the email it took me to a different site that surprisingly wasn’t under maintenance. I typed in the security code…typed a new password and then re-entered. Went to PSN sign in and changed the password to the one I made up on the QRIOCITY website and I was able to log in with no problem. Hope this helps.

    • http://www.facebook.com/people/Ryan-Walker/541124717 Ryan Walker

      Thank you! Thank you! Thank you! You have helped me out so much!

  • MLG Solutions

    Good grief….What the deuce, Sony? This rabbit hole just gets deeper and deeper.  It should be interesting to see if they can get this fixed before everyone’s “Welcome Back” offer expires….

    Edit: me and my complaining…./sigh Maxwell Nathan, thank you for your tip. Worked perfectly!

  • http://www.facebook.com/people/Apollo-Schuch/1262010002 Apollo Schuch

    Yeah this is bull*$#%. I have been wanting to download Parasite Eve and Yddra Union for about a month and now the get the network up but now I can’t change my password which they force us to change. I wonder if THIS is a in house problem because they don’t want to spend more money since they gave us options on free games along with other services. I just want to play Parasite Eve so I can work my way to 3rd Birthday. They really need to get this fixed!

  • westderbylpool

    the problem has been fixed you can now access psn from a pc

    • http://www.facebook.com/people/Mitchell-de-Kraa/100002360517680 Mitchell de Kraa

      Yes , but you CANT CHANGE your password!!! @ ps3 website.

  • http://www.facebook.com/profile.php?id=330000166 Jordan Allemann

    Still can’t change my password on their site. Just frickin ridiculous…

    • http://pulse.yahoo.com/_AVMTNTTRJKBS6PSOVYEHUW7IDU Rhonda Bianco

      HOW TO CHANGE PSN PASSWORDgo to Qriocity site click forgot my password type in your psn email, enter date of birthconfirm, check your email and click email link follow prompts and your done i did it and i then logged into psn with changed password and psn logged in on my ps3 NOTE: it might fail a couple of times in the steps keep trying after a minute    P.S. i take no credit for finding this i found this trick on twitter

      • Anonymous

        I was finally able to change my password via the Qriocity site, just like you said.  The Sony site was still unavailable.  Thank so much

      • Anonymous

        I was finally able to change my password via the Qriocity site, just like you said.  The Sony site was still unavailable.  Thank so much

    • westderbylpool

      go on your psn on your ps3 an sign in then click forgot password you ll be sent a e mail follow the link  an change password i ve been waiting for day s and have managed to do mine today 

  • http://www.facebook.com/profile.php?id=697540572 Leanne Mordle

    Can’t change my password at the moment with either Ps3 or through the internet…. :(

  • amy conroy

    Error code keeps coming up when i press forgot password. EURGH.

    SONY IF YOUR GOING TO DO SOMETHING DO IT RIGHT,

    • http://www.facebook.com/people/Alan-Johnson/1822995990 Alan Johnson

      Try actually logging in instead of saying you forgot your passord. Qriocity will tell you that you need to reset your password and will send you an email.  When you click on the email it will actually take you to a site that isn’t down and you can change it there and then you will be able to login to the PSN with your new password.  This worked for me……I tried this after I kept getting the error when I said I forgot my password.

    • http://www.facebook.com/people/Alan-Johnson/1822995990 Alan Johnson

      Try actually logging in instead of saying you forgot your passord. Qriocity will tell you that you need to reset your password and will send you an email.  When you click on the email it will actually take you to a site that isn’t down and you can change it there and then you will be able to login to the PSN with your new password.  This worked for me……I tried this after I kept getting the error when I said I forgot my password.

  • http://pulse.yahoo.com/_VG2BDKBQZKYB3BLCQ62N3OMKZQ E B

    People need to stop being impatient and grow up…saying a company should go under for this is beyond stupid. If Sony went under that would leave 360 and Wii (and upcoming console no-one cares for). That would mean Microsoft would be the sole provider to hardcore gamers….this will never happen. Sony will come out of this and be fine.

    Yes, it does suck hackers keep going after them. I don’t care, I’m happy with my PS3 and I play it every day. Not going to spit at the company cause they got hacked. We aren’t the victims here, Sony is. The people who hacked them recently did it for the sole reason of making them look bad, they don’t care about your info at all…that’s why they are bragging about it. Experts have stated if they were going to use your info for something bad they wouldn’t let you know it was coming

  • http://pulse.yahoo.com/_VG2BDKBQZKYB3BLCQ62N3OMKZQ E B

    People need to stop being impatient and grow up…saying a company should go under for this is beyond stupid. If Sony went under that would leave 360 and Wii (and upcoming console no-one cares for). That would mean Microsoft would be the sole provider to hardcore gamers….this will never happen. Sony will come out of this and be fine.

    Yes, it does suck hackers keep going after them. I don’t care, I’m happy with my PS3 and I play it every day. Not going to spit at the company cause they got hacked. We aren’t the victims here, Sony is. The people who hacked them recently did it for the sole reason of making them look bad, they don’t care about your info at all…that’s why they are bragging about it. Experts have stated if they were going to use your info for something bad they wouldn’t let you know it was coming

  • http://pulse.yahoo.com/_VG2BDKBQZKYB3BLCQ62N3OMKZQ E B

    People need to stop being impatient and grow up…saying a company should go under for this is beyond stupid. If Sony went under that would leave 360 and Wii (and upcoming console no-one cares for). That would mean Microsoft would be the sole provider to hardcore gamers….this will never happen. Sony will come out of this and be fine.

    Yes, it does suck hackers keep going after them. I don’t care, I’m happy with my PS3 and I play it every day. Not going to spit at the company cause they got hacked. We aren’t the victims here, Sony is. The people who hacked them recently did it for the sole reason of making them look bad, they don’t care about your info at all…that’s why they are bragging about it. Experts have stated if they were going to use your info for something bad they wouldn’t let you know it was coming

  • Anonymous

    I haven’t been able to log in since I needed to change my password, it won’t allow me through the PS3 or the website… This is getting very irritating now, I was going to have a good weekend relaxing playing some games online with some friends, and now THIS happened. The site better be up REAL soon or Sony is going to lose one of their customers.

  • http://www.facebook.com/profile.php?id=100001245565444 Cody White

    1 outta 77 million ohh no what will we do without yu

  • http://www.facebook.com/profile.php?id=100001289984396 Justin Hulsizer

    It is kind of frustrating that I can’t enjoy this new pretty good Welcome Back program when it tells me when  I try to log in it tells me I have to change my password and the website for changing the password is down…..and the WB offer expires in 30 days… this kinda sucks if I cant get what was promised to me…

    • http://www.facebook.com/people/Alan-Johnson/1822995990 Alan Johnson

      Go to the Qriocity website and change it there.  There are two ways to do this: one say you forgot your password and it will send you an email and you can follow the link and change your password that way or you can try to login with your current password and Qriocity will tell you that you need to change your password and it will send you an email and you can follow that link and change it that way. I had to do the second way because I kept getting errors try to use the forgot password way.  Hope this helps!

    • http://www.facebook.com/people/Alan-Johnson/1822995990 Alan Johnson

      Go to the Qriocity website and change it there.  There are two ways to do this: one say you forgot your password and it will send you an email and you can follow the link and change your password that way or you can try to login with your current password and Qriocity will tell you that you need to change your password and it will send you an email and you can follow that link and change it that way. I had to do the second way because I kept getting errors try to use the forgot password way.  Hope this helps!

  • Julian Ross

    its a joke.  They give you 30 days as a welcome back gift and you can’t even use it.  Nice one Sony, one way to save some money!

  • JoeMerchant

    August 23rd, 20011 and I am still getting this (Server down) message – for several days now.  Are they “working hard to fix the problem” again?

  • Michal Gajewski

    September 27th 2011 – Still The Same
    Site Maintenance Notice

    The server is currently down for maintenance.

    We apologize for the inconvenience. Please try again later.

  • Mazinger4

    It is October 20th 2011 and you cannot change your pasword yet. If you forgot your pasword then youll have to create a new account since there is no way of retrieving it or changing it. It sucks big time, its time to buy an xbox now.