PSN and PS3 3.61 update problems?

By Updated on

Today Sony began rolling out a new PlayStation 3 firmware update and also turned the PSN back on in some areas, this update will be forced upon your PS3 when you turn your console on and Sony will be hoping that this goes smoothly, however this does not seem to be the case for everyone.

Now that millions of you have turned on your PS3s and received the update we wondered whether any of you came into difficulties installing it, we check out the comments on InEntertainment’s article and saw that lots of people’s PS3s froze during the procedure, did this happen to you?

Once you have installed update 3.61 you must change your password, you can only change your PSN account’s password on a PlayStation 3 which your account was active on previously, this measure has been put in place for extra security.

One thing to note is that just because you have installed the firmware update it does not mean that the PSN is fully functional in your area, chances are service will be restored in most regions withing the next few hours, but as you can imagine this is a huge procedure.

Did you experience any problems with the update? If so, let us know in the comments section.

Also See: Sony E3 2015 date and start time for US, UK

  • http://twitter.com/kissykinies kristy anderson

    when i turn my ps3 on it says its updating. it gets to a certain percentage then reboots itself and does it again non stop how do i fix it?

    • Kanesha61

      Mines to, & I would really like to know how to fix this !

    • Luke Holmes

      turn ur ps3 on by pressing and holding the on button, u shud here the 1st bleep that tells u its on ull here a 2nd beep telling u that there is something on the button and then the ps3 will turn off follow this again buy presing and holding the on buton this time ur wanting to here 3 beeps so the 1st dosent count then ull here a 2nd beep followed but a further 2 fast beeps lift ur finger when u here the 2 fast beeps and you should ave a screen come up telling you ( connect the ps3 controller to the ps3 via usb) do this click X and then go to rebuild the database u will not loose your data and it takes your ps3 back to working configuration now try the update again :) good luck 

  • marco

    after about an hour i switched from the regular game to multiplayer and I was required to download the new update. part of the way through, there was an error report and instructions to turn off, unplug and reboot the PS3. I did, and YLOD. Thanks a lot Sony.

  • Sizemore1368

    everytime i try to update for a game it will randomly freeze at a random percent.. i dont know why this is happening please help me

  • Sizemore1368

    everytime i try to update for a game it will randomly freeze at a random percent.. i dont know why this is happening please help me

  • Tyrellrunner

    Yes I bricked my blu ray drive after I updated my firmware.
    Just as described it asked for a new password and I did that and then proceeded to play GOWIII I finally beat Zeus and the game froze. I either tried turning it off correctly or switching the back switch. Either way the blue ray no longer sees Disks. The system works otherwise. The restores do not remove corrupted data. I think I just killed my PS3. Although it is an older model… it had very little playtime on it. Brick Brick Brick.

  • JJR

    I cant get onto psn either and i tried everything to fix it. I phoned up ps3 technical support and it turns out they are having technical difficulties on their end and are trying to fix it. AGAIN!!!

  • JJR

    I cant get onto psn either and i tried everything to fix it. I phoned up ps3 technical support and it turns out they are having technical difficulties on their end and are trying to fix it. AGAIN!!!

  • Ptmurf57

    I just did the new update and now I can’t connect to the PS network, I did a internt check and I have an IP address and it recognizes it but won’t connect to PS Network—-??????? any ideas

  • Ptmurf57

    I just did the new update and now I can’t connect to the PS network, I did a internt check and I have an IP address and it recognizes it but won’t connect to PS Network—-??????? any ideas

  • Mcevoyjohn

    Just had to Update PS3 with 3.7 update however it seems to have killed my system and Im being told by sony it requires a $99 service charge to fix if it is there problem not sure that is right I think it is wrong by sony to do this am very disappointed

  • http://www.facebook.com/shahnawazsarang Shahnawaz Sarang

    Weird so many people here complaining about update really weird atleast i never faced such kinda problem with my PS3 with all the updates till date ( :

  • http://www.facebook.com/profile.php?id=508897302 Brigodare Mcmillan

    I had updated my system then afterwards my system wouldnt recongnize any of the ps3 discs and wont play none of them. What can i do?

  • Robertday1

    i just got a ps3 nd went through the initial setup, then it turned itself off and now wont come back on, any ideas???

  • John

    I have been getting this 8002F165 error since I bought a PS3 slim.  I tried reformatting, wireless, hardwired, usb, cd, taking it to a friends house to use their internet connection.  When the usb fix did not work, I took my same usb stick to the same friend’s house and updated his PS3.  I have shipped this back to Sony once already and they managed to send it back with Update 3.60, I then tried to update date to the latest and guess what I received the same 8002F165 (data corruption error) 2 days after I was returned to me.  I was shipped out almost for a month to Sony.  I figure they may have simply tried to image the machine with a similar platforms HDD.  That is not hardware fix.  I am curious why they did not try to update after the drive was imaged to see if the problem still existed.  I can not be too frustrated I can still play games and even update those games.  I can not play my MMORPG because due to the error I can not access out PSN or other web sources.  Sony could have made some money off of me, because some of the DLC packs that are coming out are worth the money, too bad I can not access the PSN.

  • http://www.facebook.com/people/Mohammad-Younis-Apml/581355580 Mohammad Younis Apml

    I was updating and it did till 57% then gave error 8002fif9.I have tried so many times it keep giving error.Im updating through USB memory stick.Does anyone know how to fix it need help despretly.Sony support is useless.

    • Jordanjone68

      on my ps3 it is saying psn is timed out i dont no what happening

  • Anonymous

    I was wondering why our ps3 stopped working. I did the download afterwards turned it off. Went to turn it on the next day….beeping and yellow light problem. I have never had a problem with my ps3. It cannot just be a coincidence. It never had time to overheat. We played games on occasion. We watch netflix on it mostly. Very annoying and upsetting. Anyone hear if Sony is responding to this?

  • http://www.facebook.com/profile.php?id=568845559 Christopher Kanehailua-Freitas

    i think sony has a bigger problem there updated 3.61 is burning or killing PS3 i feel tht they should replace or fix our PS3 For free

  • http://www.facebook.com/profile.php?id=568845559 Christopher Kanehailua-Freitas

    i did tht i updated my ps3 and right after it finished downloading it rebooted and died YLOD AND THE RED LIGHT STARTED BLINKING and i had the PS3 About 1 1/2 amd the update killed it

  • Anonymous

    I have the PS3 Slim 120GB:  It’s worked perfectly up until I tried to install the 3.61 update.  Actually, it downloaded entirely on the first try – but when it automatically restarted, it automatically started to download 3.61 again.When it gets to 31% it freezes and references error code 8002F165… I’ve followed the onscreen instructions five times but to no avail.  It will not let me put it into safe mode or do anything else.  I called Sony and asked them if they were aware of these type problems and the service tech said “no” and that I would have to send it in to them for a $99 + tax repair.  My initial download occured about a week ago during the PSN up and down network fiasco.  Last night I got the email telling me to reset my password, but of course that site has been “YLOD’d”.  Looks like Sony has gone Fuk-u-shima on us!  I’ve heard a quick fix is to replace the hard drive and reinstall the OS – and get 3.61 from the internet, downloaded onto a thumb drive and reinstall it.  I’d rather get 3.60 instead and wait a month or two to go back online when all this sh## has died down – but where to find 3.60?  And of course I bet Sony will deny any liability to the very bitter end…  Fuk-u-shima’d, indeed!

  • http://www.facebook.com/William.Roy.Abbott Will Abbott

    Recently ‘upgraded’ to 3.61 and loaded blackops like any other day, and it shudders then shuts down with RLOD. Have had this ps3 for 4+ years and has NEVER caused me any problems whatsoever. Sony cannot be serious by saying this is some ‘co-incidence’.

  • http://pulse.yahoo.com/_WCQKECDQY4G5CCTKHP7MK34GXA Jessica

    hleeeppp yall!!!! COME ON! REPLY!

  • http://pulse.yahoo.com/_WCQKECDQY4G5CCTKHP7MK34GXA Jessica

    THAT! happen to my 3 days ago! and NOW its STILL not on normally!! its says something of VERSION 3.61!! HLLEEEEEPPPPPP! or else im DOOM by my BRO.! [eekk!]

    my email: jessica_vang@yahoo.com

  • gaddyrakhaminov

    my ps3 broke because of the update and sony wont acknowledge it!!!!!

  • http://www.facebook.com/JasonMatts Jason Matts

    My PlayStation crashed and now I just have a blinking red light. I have one of the fat ps3s. It was working fine before we installed the update and once we did that was that.

  • http://www.facebook.com/JasonMatts Jason Matts

    My PlayStation crashed and now I just have a blinking red light. I have one of the fat ps3s. It was working fine before we installed the update and once we did that was that.

  • http://www.facebook.com/people/Jared-Nolting/100000208268999 Jared Nolting

    I DID AND SONY DNT DO ANYTHING I GOT YLOD

  • http://www.facebook.com/people/Michelle-Knight/651694844 Michelle Knight

    My Playstation Slim has gone up the wall after installing 3.61 update, only get to the screen with the wave and nothing else, won’t turn off, I have to hold the on button down to shut it down, any suggestions.  ps. if you are in Europe please log your fault on the link below:-

    http://community.eu.playstation.com/t5/Technical-Help/Everyone-who-has-had-their-PS3-breakdown-this-week-post-in-here/m-p/12870517#M83553

  • Anonymous

    after letest down load my ps3 completly stuffed will not boot up and crashes  

  • Anonymous

    my ps3 got update yesterday changed my password and began too hapily play. today turned on and got message saying that modern warfair data was corrupt and delete so did unhappily rebooted went to play annother message said i had too down load 1.07 download for mwf did and thats when crashed turn off back on operating system appears gone as will not start gets too stars and stops need help got some suggestions email ralphy .123 @hotmail.com 

  • http://www.facebook.com/people/Rj-Shird/100001829302182 Rj Shird

    My Playstation wont even turn on anymore after I updated…Very disappointed right now as my copy of LA Noire is stuck inside…

    • marco

      my ps3 froze midway through update. upon reboot it was YLOD. my hardened COD MW3 was inside. I found a tip online and it worked for me!
      -turn off and unplug ps3
      -plug it back in, but DON’T turn on yet
      -put finger on eject button with power off
      -while holding eject, reboot PS3 
      -keep finger on eject while system turns on

      -You know this is working if you hear the fan start to work really fast and thePS3 becomes noisy
      -after a few seconds it should eject your disk

      good luck

  • http://www.facebook.com/profile.php?id=1604241843 T.c. Paul

    my ps3 (fat) froze the first time but then it went fine but after words it kept coming up with dsn error didn’t even let me change the password

  • http://www.facebook.com/profile.php?id=1604241843 T.c. Paul

    my ps3 (fat) froze the first time but then it went fine but after words it kept coming up with dsn error didn’t even let me change the password

  • http://pulse.yahoo.com/_MIT65NYV2VRG5OWT3F25CPC5P4 mark

     Its all over the web now, that the update 3.61 seems to overheat the older
    models of ps3s. Rockstar games
    even commentetd on this, yet sony keeps dening it. Its thousands of people
    having the same problem including me. ITS NOT A COINENCEDENCE! Sony had better do something or I
    think they are going to start seeing lawsuits. Its only obvious that this is
    sonys problem and they need to fix it. I contacted fox news about this problem too and
    next the better business bureau.

    • Anonymous

      after i updated my ps3 n i have the older model ps3 mortal kombat nor killzone 3 work they both freeze on me, wtf sony 

  • http://twitter.com/downloadfestsux Bobby Bob

    Eh, all the comments have dissapeared for me :S