We have some news for those of you with a Motorola Atrix 4G handset on AT&T who have noticed that there are voice quality issues at hand. Motorola has just acknowledged the problem on their forums and have promised to investigate the situation further.
But just how bad is the problem on the Atrix 4G though? That’s what we want to know. Over on the Motorola forums, we see that a fair few of you are having problems related to the call quality that the recipient hears whilst in a call. Such things include a ‘muffled voice’, hearing distortion and crackling in calls, and also having to speak louder than usual just for the other person to hear them clearly.
Luckily, Motorola hears you and their Forum manager ‘Mark’ has detailed a list of questions for users to answer in order to help them determine the exact issue at hand. Questions such as, ‘are you using a case, if so which brand?’, ‘what is your current noise suppression level’, and there’s even a question asking if you have facial hair or not.’
You can find the full set of questions and reports from Atrix 4G users on the voice quality issues over at the Motorola forums here. If you have an Atrix 4G and are having problems similar to the ones mentioned above, get in touch with us.